Volvo Cars of Manhattan
New York, NY
Filter Reviews by Keyword
By Type
Showing 252 reviews
Wonderful Experience We negotiated the transaction over the phone, via email, and via text. Extremely easy process, all the employees were patient and professional. Delive We negotiated the transaction over the phone, via email, and via text. Extremely easy process, all the employees were patient and professional. Delivery day was awesome, quick and painless. Amir (finance department) was awesome, enthusiastic and knowledgeable, knew I was a low-mileage/low-maintenance kinda guy and didn't try to push any unnecessary extras on me. After signing, Luis walked me through the car's features, showed me the important stuff and let me on my way as soon as the main points were covered. The dealership manager came by to ask me how everything went, which was also added to the positive experience. It's rare that you walk out of a car dealership feeling good, but I did on that day. Highly recommend Manhattan Volvo. More
Luis Garcia Mr. Garcia was extremely helpful when we picked up our car, explaining how to use all the new gadgets. He was very polite and very patient with us. Mr. Garcia was extremely helpful when we picked up our car, explaining how to use all the new gadgets. He was very polite and very patient with us. More
No hastle Very pleasant experience. Luis took the stress out of the purchase. He went out of his way to make the experience enjoyable. Overall the staff was Very pleasant experience. Luis took the stress out of the purchase. He went out of his way to make the experience enjoyable. Overall the staff was pleasant and accommodating More
Amazing Experience from NYC dealership General Manager Mike Dillon and his staff were not only professional but highly knowledgeable in the automotive field. I am so pleased with my vehicl General Manager Mike Dillon and his staff were not only professional but highly knowledgeable in the automotive field. I am so pleased with my vehicle and the service given. I had both my children when I picked up the car and Mike's staff took out my car seats from my old car and installed them in the new one. They even showed my daughter how to operate the television and dvd player in the back while going over basics with me. Everyone could not have been nicer. As a first time buyer from this dealership, I would highly recommend them to anyone looking for a Volvo or luxury used car. More
Most "No Hassle" car experience. The gentlemen that was handling my car search was super helpful. He asked me what i was looking for and was able to find me exactly what i wanted at t The gentlemen that was handling my car search was super helpful. He asked me what i was looking for and was able to find me exactly what i wanted at the price i wanted. More
Excellent Service Had an airbag problem. Fixed promptly under warranty. William and whole team very courteous, experienced and professional. After repair, they deliver Had an airbag problem. Fixed promptly under warranty. William and whole team very courteous, experienced and professional. After repair, they delivered the car right to the neighborhood garage where I park, a very convenient service. In all, a pleasure to deal with. More
Exceptional environment and service!!! William is very impressive and treat you like a friend, he welcome you in even before the the business hours and offer you coffee. He listens to you v William is very impressive and treat you like a friend, he welcome you in even before the the business hours and offer you coffee. He listens to you very carefully about my vehicle and get it right the first time. More
The Complete Professional William is the utmost professional. Engaging. Listens. Problem Solver. He helped me locate an auto part that had been ordered for my car in April and William is the utmost professional. Engaging. Listens. Problem Solver. He helped me locate an auto part that had been ordered for my car in April and saw to it that it was properly installed, and the 10K mile maintenance service and annual NYS Inspection was was completed efficiently and in record time. He represents the epitome in Customer Service. Eduardo provide me with a top rated Test drive of the 2018 Volvo S90 T6. More
Ask for Luis Garcia This dealership actually operates like a normal business (different from many other dealership we visited). Here the clients are valued and the words This dealership actually operates like a normal business (different from many other dealership we visited). Here the clients are valued and the words coming out of the salespeoples' mouths are reliable. They are straightforward, knowledgeable and follow through. Ultimately, we committed to buying a car here because of a host of factors (see below), but the approach, information and style of the lead sales guy in the team that helped us, Luis, closed the deal. Also, our Dad bought 2 cars here over the years and was even reimbursed once months after paying for a car service that was covered by a contract. What dealership audits the services and reimburses a client months later without the client inquiring? This one. What does that create? A legacy family, like us. More
Regular maintenance visit I wasn't happy with the service I did over there. First the the website showed the cost of my service as $220.00 when I went there there they charged I wasn't happy with the service I did over there. First the the website showed the cost of my service as $220.00 when I went there there they charged me $520.00. I said okay. Let me try it. First disappointed they couldn't perform same day service although I booked it 3 weeks before and the appointment was at the 10:00 am. So I had ti wait for the day after to get my car back. The paper work after the service was very brief, no mention to what has been done exactly or where my $520.00 were spent. No mention to the items that was replaced, the price I paid for them. Nothing..... just part $ and labour $. No recommendation as per the multi point inspection they claim they perform with the service. Nothing at all. They washed the car from out side and it was dusty and dirty from inside. The old service was way much better than these new owners. Time to try Brooklyn or Long Island service . More