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Volvo Cars of Manhattan

New York, NY

4.5
252 Reviews

565 11th Avenue

New York, NY

10036

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Showing 252 reviews

April 19, 2018

Great, easy experience. Manny and the dealership were great to work with. It was a very enjoyable experience. I never felt pressured and was given enough time and information More

by bmk2jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dillon, Manny Reinat, Amir Sari
April 19, 2018

Great experience, few complaints Very communicative/responsive Could be more organized Everyone was very timely, friendly, courteous Need to be clearer about what materials they ne More

by David Korins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Genevie, Manny Reinat
April 13, 2018

Great Dealership!!! We were helped by Manny, who was very knowledgeable and helpful through the whole process. Everyone at the dealership was very helpful. I would enco More

by Deborah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dillon, Manny Reinat, Amir Sari
March 26, 2018

Excellent Service! Luis was very responsive and knowledgeable about the SUV I was interested in. The whole buying process was easy and done quickly, and most importantly More

by Newcargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
March 26, 2018

Out of state purchase, did more than was required! I spent a long time shopping for a very specific model car XC90 T8 with low miles and the right packages. I found it at Volvo of Manhattan and because More

by Xc90t8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Garcia
March 14, 2018

Terrible Horrible coustomer service They play games and check the numbers, they are cheating you. I’m my case the whole calculation was wrong, when I pointed More

by Reetika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amir Sari, Nelson Guerrero, Eduardo Baptista
Mar 15, 2018 -

Volvo Cars of Manhattan responded

Hi Reetika, We would like to apologize for your frustrating experience with us. Please know the situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Our entire team strives to provide nothing but the best customer service and we would love the opportunity to regain your trust. If you are open to discussing this issue in further detail, our General Manager, Nelson Guerrero, would like to discuss this matter with you in greater detail one-on-one. At your convenience please contact him directly at 646.744.0063 / nguerrero@experienceautogroup.com We hope to hear from you soon and look forward to resolving your concerns with our dealership. Sincerely, the Volvo Cars of Manhattan Team.

March 06, 2018

Good experience. Manny was helpful both on the phone and in person. His responsiveness, knowledge of the car, accessories, and used car Volvo market in general was ex More

by Kiran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vladimir, Manny Reinat
March 04, 2018

Manny was amazing! From beginning to end, Manny was professional, considerate, patient, and felt more like an advocate to me versus the typical car salesman. He walke More

by JoeSil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reinat
March 03, 2018

Great Experience! Thanks to Manny for all his help. He was extremely helpful and knowledgeable. Truly appreciate his time!! I highly recommend this dealership and I loo More

by Nick Gruda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reinat
February 16, 2018

Seemless, fair and efficient! The dealership was responsive from the very start. They provided very competitive pricing, and were extremely communicative through the whole process. More

by Fleury87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Reinat
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