
Volvo Cars of Macon
Macon, GA
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Customer experience was Super, very professional We are really enjoying our Mercedes Benz E350 4matic. It is really a cut above our previous German and Japanese sports sedans and cabriolets. Even t We are really enjoying our Mercedes Benz E350 4matic. It is really a cut above our previous German and Japanese sports sedans and cabriolets. Even the MB. It was a long, and sometimes circular, search to find the right sedan for two serious car people. We are very glad our search is over and the outcome was just great. We really appreciate Randall and David’s help! As always the customer experience was great and very professional. Randall did a superb job of representing the MB Brand, explaining all the features and options of the E Class and helping us find the right car. He did a thorough job of bringing us up to date on the CPO program and explaining mbrace as well. The test drives were fun and educational. A really great sales experience! Robert Lee did a very quick and well organized job on the paperwork explaining everything very clearly as we went through. Best ever. Anissa did a real hat trick finding the needed accessories at other dealerships and having them delivered and installed over night. The internet sales folks were also very helpful during our search providing a lot of useful information.. A Great Job by All! Thank you! More
We got the car we wanted but not the price Kerri Bell reassured me over the phone that they would make me a deal on our Smart Car once we got there if we put a $500 deposit on the car. However Kerri Bell reassured me over the phone that they would make me a deal on our Smart Car once we got there if we put a $500 deposit on the car. However once we got there they wouldn't lower the price and wouldn't work with us on the monthly payment. Tee kept saying that Scott would work with us on the monthly payment but never followed through on actually working with us. The last straw was when an employee ridiculed us for towing the car home even though we had no other way of getting it home. So yes we got the car we wanted but we won't return to Jackson. More
very good experience, I purchased my car almost 6 years ago, I appreciate nice clean place, friendly people that continue to be nice after you spend money with them. Driver service , is good, just miss Edwar I appreciate nice clean place, friendly people that continue to be nice after you spend money with them. Driver service , is good, just miss Edward. He told me the place to eat. More
Love the upgrade I had been looking for Volvo C30's for about a month when I noticed they got one in at Jackson Automotive. It said on their website to "ask for Intern I had been looking for Volvo C30's for about a month when I noticed they got one in at Jackson Automotive. It said on their website to "ask for Internet price" which I was a little leery of. But I'm glad I did! Kerri Bell emailed me back quickly with the "internet price", and we communicated for several days. She always responded quickly to whatever questions I had or information I requested. I went in for a test drive with Wendel Nelson. He was very knowledgeable about this vehicle and Volvos in general. He took the time to show me all the features and even hooked up my phone's Bluetooth with the car so I would be connected hands-free from the moment I left. Robert Lee was quick in getting all the paperwork together. Even after negotiations are done, Wendel is happy to help me with whatever questions I might have about the car. Jackson Automotive is a good group to do business with! More
"Negotiations went well." Our salesman worked hard with us to negotiate a great deal for our car, and we were extremely satisfied with the final trade-in deal. Our salesman worked hard with us to negotiate a great deal for our car, and we were extremely satisfied with the final trade-in deal. More
Car purchase a snap Very good experience. Wendell and Robert Lee prepare all paper work and purchasing my Mercedes was a smooth process. Highly recommend Adam in Servic Very good experience. Wendell and Robert Lee prepare all paper work and purchasing my Mercedes was a smooth process. Highly recommend Adam in Service too! More
great pros...know vehicles well, work hard for best deal.. great sales team and fin area.. fast processing and great follow up support. Wendal knows the spe pros...know vehicles well, work hard for best deal.. great sales team and fin area.. fast processing and great follow up support. Wendal knows the specs on all cars on the lot More
Positive and pleasant Randall was very attentive and knowledgeable through the looking and purchasing process. His explanations of the volvo's features were thorough as wel Randall was very attentive and knowledgeable through the looking and purchasing process. His explanations of the volvo's features were thorough as well as acquainting me to using our new vehicle. We appreciate the service we've received thus far and look forward to future visits to the dealership. More
Best ever car dealer experience Great car buying experience. Have purchased 3 vehicles so far from Jackson Automotive. I always dreaded purchasing cars from dealers. Always felt I wa Great car buying experience. Have purchased 3 vehicles so far from Jackson Automotive. I always dreaded purchasing cars from dealers. Always felt I was getting cheated. Hated the high pressure tactics. But there was no pressure. Just straight forward, honest dealing. Went back several times to test drive various autos before deciding on our Outback. Wendel Nelson was friendly and helpful. Allowing us to purchase on our own time with no pressue. He has now helped us with one new Outback, a used Honda van and a great, very low milage used Volvo. Anytime we need a vehicle we just call Wendel and he finds just what we need. Now instead of dreading auto shopping we look forward working with Wendel and getting just what we need at a reasonable price. More
Second time around This is my second Subrau bought from Wendel Nelson thru Jackson Automotive Group. Second exprience was just as smooth as first Forrester purchase. T This is my second Subrau bought from Wendel Nelson thru Jackson Automotive Group. Second exprience was just as smooth as first Forrester purchase. This purchase was an 2015 Outback. Wendel's a preferstion and Outstanding Team member for Jackson Automotive Group! Thanks see you in a couple years! More