Volvo Cars of Macon

New Vehicle Purchase My husband and I purchased a 2014 Mercedes GLK 350 in December, 2013. We had been accustomed to driving a larger sized SUV and although we liked the My husband and I purchased a 2014 Mercedes GLK 350 in December, 2013. We had been accustomed to driving a larger sized SUV and although we liked the feel and drive of the GLK, we found the rear seat and cargo space did not meet our needs. Seven months after purchasing the GLK we went back to our sales associate, Randall Cope and purchased a 2014 ML 350. Randal made the process very easy and was generous in the trade-in allowed for our 2014 GLK. We would recommend Jackson Automotive and Randall to anyone looking to purchase a vehicle. We will definitely be back to purchase our next Mercedes. Thank you Randall for your assistance in getting us into a vehicle we love and can truly enjoy! More

Easy experience...Highly Recommend This was my first car purchase after having graduating from college. Mr. Jim Turner was very helpful in every way in helping to get me in a Subaru BRZ This was my first car purchase after having graduating from college. Mr. Jim Turner was very helpful in every way in helping to get me in a Subaru BRZ. I would highly recommend him and Jackson Automotive Group to anyone. They are polite and respective of not putting any pressure on the customer. More

Pleasant experience. This was my first car purchase alone and I was quite uneasy and leery. I looked at many cars and test drove several. After much research both online This was my first car purchase alone and I was quite uneasy and leery. I looked at many cars and test drove several. After much research both online and off, I narrowed it down to 3...2 of which were eliminated after the second test drive. Driving the 2015 Subaru Forester the second time convinced me that it was the car for me. I am very thankful that Robert Miller was the first sales consultant to approach me the very first time i visited the Jackson Automotive Group Dealership. He continued to help me during the other 3 visits I made. Robert was always courteous and professional and politely answered my many questions and i had many! Never once did I feel pushed or pressured. He helped me get to know the vehicle a bit better before driving it home, but suggested I drive it awhile before using some of the more elaborate technology it had. All in all, Robert made my first sole car-shopping and purchasing experience pleasant and satisfying. More

Worth every penny. Mr. Nelson made the entire experience easy, pressure-free and enjoyable. I looked around with other dealerships before coming to Jackson and felt suff Mr. Nelson made the entire experience easy, pressure-free and enjoyable. I looked around with other dealerships before coming to Jackson and felt suffocated by them. I was constantly given cars to look at that were out of my price range and fell below my other requirements. It was a completely different ball game with Mr. Nelson, though. He knew and understood exactly what I was looking for and didn't contact me until he found it. I didn't have to deal with the constant voicemails, texts and emails with Jackson, which made me feel like they had my best interests in mind. Everyone at Jackson went out of their way to make sure I felt welcomed and respected, especially Mr. Nelson. For example, he drove the car I ended up buying to my work to show me so I wouldn't have to drive out to Jackson and risk not finding anything. He's personable, passionate about finding what his customer wants and honest. Excellent service! I will definitely recommend Jackson and Mr. Nelson to friends and family. More importantly, though, I will gladly be coming back for all of my future purchases. Thank you, Mr. Nelson!! More

Wonderful experience...thanks Randall! I have to say I was extremely pleased with my experience while purchasing my Subaru Outback at Jackson Automotive. My daughter drives a Mercedes and h I have to say I was extremely pleased with my experience while purchasing my Subaru Outback at Jackson Automotive. My daughter drives a Mercedes and has been bragging about the dealership and how well she is treated when she brings her car in for service. So, when I needed a bigger vehicle (my VW was just too small) I decided to check out Jackson. I was fortunate to meet Randall Cope as I looked over the inventory. Never have I felt so at ease and without pressure while car shopping. Professional, courteous, outstanding, caring and pleasant...just a few adjectives to describe the folks at Jackson! I have to thank Scott and Robert Lee as well. :) More

Thank you I am 34 and newly single for the first time in my adult life. With that being said this is the first car I have ever purchased. My salesman Jim was ve I am 34 and newly single for the first time in my adult life. With that being said this is the first car I have ever purchased. My salesman Jim was very attentive to my needs and helped me pick out the perfect car. He wasn't the least bit pushy and made me feel very comfortable during the whole process. I am thrilled with my new Mercedes, confident I got a very fair deal on a fabulous car and never one time felt uncomfortable, taken advantage of or like I was being pushed to purchase anything. Once I made my decision I was provided a free carfax report and walked though the purchasing process one step at a time. Jim didn't leave any questions unanswered and by the end of the deal I felt like we had known each other for years. This dealership not only met my expectations they exceeded them and made it clear that they would be there for me for the life of my car not just the life of the sale. I couldn't be happier with my car and because of this experience I will be a customer of Jackson automotive for life. More

Smooth Sailing Our first experience with Jackson Automotive and our salesman, Wendel Nelson, was wonderful! Wendel was immediately cordial and interested in our de Our first experience with Jackson Automotive and our salesman, Wendel Nelson, was wonderful! Wendel was immediately cordial and interested in our desires in purchasing the Subaru Crosstrek. He was informative and accommodating. Wendel made our experience fun! Wendel made sure we knew ALL the features and that we both had test driven it before purchasing. This was truly smooth sailing and a joy! We WILL be back! More

ROBERT MILLER - A TRUE ASSET TO JACKSON AUTOMOTIVE! 5 stars for Mr. Robert Miller & Subaru of Macon/Jackson Automotive for being courteous, professional, kind and beyond helpful as my husband and I test 5 stars for Mr. Robert Miller & Subaru of Macon/Jackson Automotive for being courteous, professional, kind and beyond helpful as my husband and I test-drove and purchased a 2015 Subaru Forester yesterday. Mr. Miller, our sales consultant, was very knowledgeable and made our buying experience so pleasant. We will definitely recommend Mr. Miller and this dealership for anyone who is looking to purchase a new car. More

GREAT EXPERIENCE.. I needed a new car badly and knew I wanted a GLK 350. Met Robert Miller at the dealership and he was great to deal with. Everything was handled effi I needed a new car badly and knew I wanted a GLK 350. Met Robert Miller at the dealership and he was great to deal with. Everything was handled efficiently and professionally which is more than I could hope for. I have no doubt that we made the right choice of vehicle and dealership. Robert gave me some great advice as i drove out. There is a lot of functionality inside that dashboard. Robert showed me a good bit of it and I worried I could even remember a part of it. He told me 'just drive the car for 2 weeks and don't worry about how any of it works'! That's what I've done on my 140 mile round trip drive every day to my clients office. Soon I will be in shape to learn more about what my new car can do. I am loving it! More

No preasure, so easy Recently I called Wendel Nelson, who sold my wife and I a Subaru B9 Tribeca, in search of a fun car for my 124 mile/day commute to work. Without hesit Recently I called Wendel Nelson, who sold my wife and I a Subaru B9 Tribeca, in search of a fun car for my 124 mile/day commute to work. Without hesitation, Wendel had a recommendation and asked that I come take a look and I knew enough about Wendel that when he said come down, it was going to be worth the trip. Upon arriving, Wendel greeted me with a smile and a handshake and immediately showed me the car, a 2005 Mercedes SLK350. The test drive was much more than a testing of the cars handling, acceleration and beauty, but a complete run down on the creature features, safety features and what I was to expect as this would be my first Mercedes. Back at the dealership, no hassles, no pressure, just simple conversation on my thoughts and feelings of the car and I left that evening with all paperwork I needed to make the decision to purchase. The following morning I texted Wendel to let him know I was on my way, a 35 minute drive, and that I would purchase the car. When I arrived there was no waiting, nothing had changed from the night before and I was out of the dealership with full knowledge of the car, a face slathered in sunscreen and the top down within 45 minutes. Folks, this is service plain and simple. This dealership has exceptional service and Wendel is out and out by far the best salesperson I have ever dealt with on anything I have bought. More