Volvo Cars of Macon

First car purchase - great experience! Highly recommended This was my first time purchasing a vehicle (Subaru Forester). Mike at Jackson Automotive was a very helpful, LOW-PRESSURE sales person. He clearly wa This was my first time purchasing a vehicle (Subaru Forester). Mike at Jackson Automotive was a very helpful, LOW-PRESSURE sales person. He clearly wanted to see that we left with the right car at a reasonable price. The entire team was incredibly friendly and respectful, and the deal that we worked out was fantastic. I couldn't be happier. If you're in the market for a Subaru, Mercedes, Volvo, etc., this should be your first stop. (Ask for Mike.) More

Kyle Horton, SELLER OF CARS, MAKER OF DREAMS The day before Halloween my wife mentioned something about a Subaru and I replied "U R A BUS", not only because I'm the sharpest marble in the house, The day before Halloween my wife mentioned something about a Subaru and I replied "U R A BUS", not only because I'm the sharpest marble in the house, but also because Subaru spelled backwards is... Well you get the point. Later that day while I was trolling the Internet--in between bathroom breaks, lunch, nap and smoke breaks--I found myself checking out the mystical mpg of a Subaru Crosstrek. "It Can't Be! I must investigate." I said to myself. Fast forward a few minutes later and I find myself scouring the car lot in search of this gas sipping prince of automobiles, the "Crosstrek". They had a few in stock. I came back to work and diligently finished my nap then started researching Crosstreks. Edmunds said "...Subaru Crosstreks are cars unicorns would drive if unicorns didn't have wings." and Jarrett McManis of MotorTrend reported "Subaru's Crosstrek's driving experience was like driving a Chariot of the Gods--It made me weep with humility." Dang... Pretty good reviews. So Halloween day I find myself in awe and wandering the Jackson Automotive car lot, drunk with excitement. I get up enough nerve to walk into the dealership and humbly ask if I can test drive a Crosstrek. Weird, but every time I said the word Crosstrek I could hear angelic trumpets blow in the distance. "Nice effect" I say to the salesman as we shake hands. He looks at me kind of funny, apparently he's oblivious to the angel horns. As we greet each other I say my name and he says his, "I'm Kyle Horton, SELLER OF CARS, MAKER OF DREAMS". He announces his title in more of a Dungeons and Dragons Wizard kind of way. I thought he was pulling my leg until he gave me his business card and sure enough his title was on it. In large type, all caps: "SELLER OF CARS, MAKER OF DREAMS". I was impressed and a little cautious. I asked him if he went to college to get a title like that and he told me he was born into it-- similar to Game of Thrones I guess. I tell Kyle I'm interested in test driving a Crosstrek (queue the trumpets) and he goes to get an assortment of keys and we walk outside. We're walking towards the Desert Khaki version and I tell him I'm not too interested in that color. If memory serves me correctly I think I said something to the effect that the color reminds of baby vomit colored Play-Doh. We quickly detour over to the blue 2013 Crosstrek. We hop inside and we're off to adventures unknown within the two square mile area of Sheraton Drive and I-75. The test drive was ok. Well it was more like ~meh. Maybe the build up and excitement was too great, after all I was expecting to see God or at the very least wet my pants due to overwhelming awe & amazement. Unfortunately I was simply "whelmed". Before I had a chance to tell Kyle my thoughts of the ride, he lapsed into this clairvoyant mental state and predicted that "He could see that my love and adulation for the car was truly heaven sent and there was no need to discuss the details any further". Then he handed me a pen and told me to sign on the line next to the X. I told him it was a nice car and everything, but I would have to think about it. He laughed a villainous laugh, actually it was more like a cackle, and asked me "What are you a girl? Did you forget your purse?! What's wrong with you, can't make an immediate decision, right on the spot about something that will only affect your life for the next eight to ten years?! C'mon! Man up!" then he started hitting me. Once his sales manager noticed the commotion he ran over and started punching and kicking me too. I've been in high pressure sales situations before, but the site of first blood made me realize these guys are really committed to selling me a car! They truly want me to have a positive car buying experience. We were all tired out after the brawl. The sales manager had crawled back into his office, nursing his wounds. I was splayed out on the ceramic tile floor of the dealership, broken and bloody. Kyle was propped up against a desk still racked and reeling from roundhouse kick to the jaw I landed before I got knocked out. As I was coming back to consciousness, Kyle blurted out "Forester!" I looked over at him and he said it again, this time louder. "Forester!" but with his busted lip it sounded like "Bloris-duh". We got to our feet and he pointed to a Subaru Forester and said "Tes' Dwibe Bloris-duh". Ooh... You want me to test drive a Forester?! I gotcha. So we hobbled out to the lot and got in a 2015 Subaru Forester and took off. Dang! It was there! The mystical magical driving experience I was expecting from the Crosstrek was actually in the Forester! The test drive was like test driving a symphony of Cherubs albeit with: a lot more horsepower AND terrific gas mileage AND a huge sunroof AND Bluetooth! When we got back to the dealership, I was weeping and trembling with joy. Only an hour ago I thought I had lost my religion and lost my faith in Kyle's abilities because the Crosstrek didn't do it for me. But with Kyle's guidance, patience, product knowledge and his mad cage fighting skills he knew the Subaru Forester was the right fit for me! I now see the full-on beatdown was necessary to get me on my way to a positive buying experience! I drove into Jackson Automotive unsure, meek and a mild mannered man. I drove away from Jackson Automotive, in my new Forester, a battle-hardened warrior confident that my all-wheel drive car will forever drive me into victory! Thanks again to Kyle, Tee, Mark and Robert! Here's to our new brotherhood! More

The best experience I've ever had buying a used car My 90 year old Mom needed a new car. She's still quite "with it" but terrified of going to an unfamiliar place. I called Jackson Automotive, formerly My 90 year old Mom needed a new car. She's still quite "with it" but terrified of going to an unfamiliar place. I called Jackson Automotive, formerly Jackson Old's. They had the perfect used car. Keenan Parrish treated my Mom as he would have his own, as did everyone else we encountered. Mom arrived a nervous wreck and left the confidant senior citizen she is. Thanks Keenan! More

2nd Volvo Purchase My husband and I purchased our first XC60 from Wendel Nelson at Volvo Macon-Jackson Auto Group about 4 years ago. Great "NO HASSLE" Dealership then a My husband and I purchased our first XC60 from Wendel Nelson at Volvo Macon-Jackson Auto Group about 4 years ago. Great "NO HASSLE" Dealership then and now on our second Volvo XC60 from the same dealership. We loved the model/make/quality/durability and beauty of our previous Volvo XC60. We traded for the new 2014 and once again, Wendel was awesome in handling everything for us. Especially, since we live about 2 hours away. We communicated by phone/fax with the details and he gave us top trade in value for our previous car. Then, all we had to do was ride up and pick up! Awesome and professional group! I would highly recommend Jackson Automotive to anyone! More

First class experience! Dealing with Jackson Automotive was a first class experience all the way. I had been car shopping for a couple of weeks and had spoken with, and exch Dealing with Jackson Automotive was a first class experience all the way. I had been car shopping for a couple of weeks and had spoken with, and exchanged emails with, 5 other Mercedes dealers. The level of service I experienced with Jackson Automotive was by far the best. My initial inquiry was handled by Kerri Bell. The car I asked about was sold but she listened to what I wanted and sent an email with links to some of their other Certified Pre-Owned vehicles. Kerri was about to leave for the day but she provided Mike Apperson with my information. My husband and I drove up from Valdosta and Mike Apperson was ready to work with us. He did a great job of listening to what I wanted and helped me find a car that was right for me. (Thanks, Mike!) I would definitely recommend Jackson Automotive to my friends. More

Best Care Buying Experience Ever! Very positive and professional atmosphere. My wife and I had just visited another dealership, and left with such a negative feeling we almost went ho Very positive and professional atmosphere. My wife and I had just visited another dealership, and left with such a negative feeling we almost went home. After a few minutes with Robert, we felt completely relaxed. Robert discussed the vehicle, choices and options with an understanding of someone that has owned the car for years. After purchasing the car, Robert set up the car's technology and explained all of the characteristics and special operations. This was, by far, the best car buying experience I have ever had. I can see myself returning to Jackson Automotive Group in the future to buy another car. More

First Mercedes Mr. Randall Cope was an exceptional salesman. He was professional and polite throughout the entire process. The level of comfort we felt working wi Mr. Randall Cope was an exceptional salesman. He was professional and polite throughout the entire process. The level of comfort we felt working with him definitely help persuade us in making the decision to purchase our first Mercedes E350. More

First mercedes Really wasn't in a rush to get a car but we saw a white GLK and have always liked them , but didn't want to spend a lot of money . Meet with Mike and Really wasn't in a rush to get a car but we saw a white GLK and have always liked them , but didn't want to spend a lot of money . Meet with Mike and had a great time going back and forth over the price for several days and well we ended up with a great car at an awesome price. Look forward to dealing with them in the future More

See Wendell the next time you need a car! I have an aversion to car salesmen and would rather have my teeth pulled without pain meds. Wendel is the exception! He is wonderful. No high press I have an aversion to car salesmen and would rather have my teeth pulled without pain meds. Wendel is the exception! He is wonderful. No high pressure sales whatsoever. Came by in April and test drove the only Forester on the lot. Told him I hated the color and wasn't buying until July anyway. Wendell kept in touch with me in the following months but no pressure tactics. Popped back in near the end of July and was told a car that matched my wants was coming in shortly. Came back and test drove it but ultimately decided to order a custom built Subaru. Ten minutes of figuring out my options and the paperwork was done. Wendell drove two hours to bring me my new car. I LOVE my new Subaru!!!!!!!! This is my third Subaru, the first two being family hand-me downs. Wonderful cars with very few problems and great safety records. Spoke with Kerri in Internet sales several times during the months before I bought the car and she is the nicest, most helpful person. I could call and ask a question and no matter how off the wall it was, she would get me an answer. More

Sales team went the extra mile Mike Apperson and Jim Turner were a great help as I was looking for a new automobile. My wife was getting her C-class serviced and Mike showed her t Mike Apperson and Jim Turner were a great help as I was looking for a new automobile. My wife was getting her C-class serviced and Mike showed her the new GLA. As I became interested in possibly purchasing one, Mike and Jim worked tirelessly to fulfill my lengthy list of demands. They kept me informed of how the search was going and they ended up working a dealer trade to get me what I wanted. I would absolutely recommend Jackson Automotive and Mike and Jim if you are looking for a Mercedes in the Macon area. They were very helpful without being high pressure. A truly enjoyable buying experience. More