Volvo Cars of Macon

Professional five star service!!! Just leased my second Mercedes for this dealership and continue to be impressed with their level of professionalism. They really know their business a Just leased my second Mercedes for this dealership and continue to be impressed with their level of professionalism. They really know their business and make buying or leasing a car simply a pleasure More

Above and Beyond My Expectations! I was in total awe with the customer service I received at Jackson Automotive. Mike Apperson, Sales, was courteous at our first encounter. He walked I was in total awe with the customer service I received at Jackson Automotive. Mike Apperson, Sales, was courteous at our first encounter. He walked the lot with me; and when I did not see anything I was interested in buying, he made certain that he listened and understood my needs and what I wanted in a vehicle [features]. He was very patient; and he maintained communication to where it was not annoying. When the perfect GLK 350 [2014] arrived on the lot, Mike contacted me and it was the one I actually bought. I enjoyed working with Mike because of his attentiveness, patience, courtesy, and professionalism. Mike was on point when he found the right SUV for me; and that was all because of his concern for my interest. Robert Lee, Management, and Scott Chambers, General Service Manager, were both great to work with as well. Awesome experience, above and beyond my expectations; and I have every intention of buying my new sedan next year from Jackson Automotive. More

Impressed Start to Finish After a 2 hour drive to Jackson Automotive Dealership we were greeted by Wendel and Jamie with bottles of water and the car waiting out front for a te After a 2 hour drive to Jackson Automotive Dealership we were greeted by Wendel and Jamie with bottles of water and the car waiting out front for a test drive. We both got a nice test drive along with an extensive review of all the equipment and Wendel was kind enough to set up a few things for us!! Yes we bought the car!!! :-) More

Outstanding Buying Experience I thoroughly enjoyed my buying experience. From my first conversation, throughout negotiations, I was treated with respect and given "no hassle" info I thoroughly enjoyed my buying experience. From my first conversation, throughout negotiations, I was treated with respect and given "no hassle" information and pricing and a very fair trade on my car. More

Pleased with experience Mike greeted my wife and I as soon as we arrived and asked how he could help. I told him I would like to check out a Legacy, Forester, and Outback and Mike greeted my wife and I as soon as we arrived and asked how he could help. I told him I would like to check out a Legacy, Forester, and Outback and that I was interested in safety features, visibility, fuel economy, and ease of access. We test drove the Legacy first because I wanted to start with the sedan before the SUV and wagon. I was impressed with the Legacy but had some access issues. Mike helped us eliminate the Forester from consideration.because it did not come with blind spot monitoring. The Outback had all the features I wanted and more. We drove it and I was sold. Mike and Scott worked to get me the deal I wanted. Mike stayed after hours to explain all the benefits of Jackson Automotive Group and the features of the Outback. We were pleased with our experience. More

A good experience We worked with Robert Miller to purchase a new Subaru Cross Trek. He was very professional, knowledgeable and always had our interests as a priority. We worked with Robert Miller to purchase a new Subaru Cross Trek. He was very professional, knowledgeable and always had our interests as a priority. He did a great job and we highly recommend Robert to anyone looking to purchase a new car. More

"Very Impressive" When my husband and I arrived at the dealership we were approached almost immediately by Mr. Turner before entering the building. He was very cordial When my husband and I arrived at the dealership we were approached almost immediately by Mr. Turner before entering the building. He was very cordial, asked what vehicle we were interested in then he asked "what exterior color". I thought this is a person who is very interested in what I want not just to sale "a car", that impressed me. We had just left another dearlership and the salesperson brought the model car to test drive but never asked me what "color". Something else Mr. Turner did that was just as impressive and that was to introduce us to the service department, Ms. Annie. I realize that how the customer is treated after the sale--in the service department-- is just as important in customer retention and repeat business. This is the first time I had experienced this which really helped us decide on the purchase. The next morning we received a call from Mr. Turner inquiring about how we liked the car. It was not just the car, but the care and attention to details that made my experience so great. Thank you! More

Awesome Experience My experience at Jackson Automotive could not have been better. I was well taken care of with professionalism and courteous personal service. They acc My experience at Jackson Automotive could not have been better. I was well taken care of with professionalism and courteous personal service. They accommodated my requests and answered all of my questions honestly. I would highly recommend them to anyone looking for a Subaru, Volvo, or Mercedes! More

Amazing Experience When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee calls me up and asked me to come in and take a look at what had come in, so I did with no pressure at all. Mr. Al Lee not only answered all of my questions he also gave me a hands on demostration of all the car features. I thanked him and departed. I then went to other dealerships to compare my experience. Two days later I called Mr Al Lee, went in and bought the car. I was very pleased with the way he went about his business with such professionally,tackfullness,kindness and a positive attitude. I have no problem recommending Mr. Al Lee to my friends,family and complete strangers. More

Most pleasant My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to m My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to make a sale which by the way would have prevented me from making a purchase. David handled the final sale very professionally and explained things on detail. I would recommended the dealership to others and have already done so. This is my second purchase from this dealership. More