Volvo Cars of Macon

Amazing Experience When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee When I first went to Jackson dealership I knew what car I wanted. Mr Al Lee and I sat down and went over the details, two to three weeks later Al Lee calls me up and asked me to come in and take a look at what had come in, so I did with no pressure at all. Mr. Al Lee not only answered all of my questions he also gave me a hands on demostration of all the car features. I thanked him and departed. I then went to other dealerships to compare my experience. Two days later I called Mr Al Lee, went in and bought the car. I was very pleased with the way he went about his business with such professionally,tackfullness,kindness and a positive attitude. I have no problem recommending Mr. Al Lee to my friends,family and complete strangers. More

Most pleasant My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to m My experience was spot on. Randall was exceptional in handling the sale. He was very knowledgeable about the car and did not use pressure tactics to make a sale which by the way would have prevented me from making a purchase. David handled the final sale very professionally and explained things on detail. I would recommended the dealership to others and have already done so. This is my second purchase from this dealership. More

Best Car Dealership I have ever been too! Everyone was very nice and helpful. Salesman was very helpful and knowledgeable in the cars on the lot. Will continue to go back to them for my car ne Everyone was very nice and helpful. Salesman was very helpful and knowledgeable in the cars on the lot. Will continue to go back to them for my car needs. More

Very positive I had researched and knew I wanted a Suburu Outback. I had been to other dealers where I felt intimidated. Then after I looked a Jackson's website, I I had researched and knew I wanted a Suburu Outback. I had been to other dealers where I felt intimidated. Then after I looked a Jackson's website, I emailed back and forth with Kerri Bell for a couple of weeks about what I wanted. When I arrived, I was met cordially and made to feel that my wants and needs were paramount. I never had the feeling that the car salesmen were trying to "take advantage" of a female customer. Richard Lowry was very helpful in locating just what I wanted. I was given a fair price for my old car and am very happy with my Outback. It is a lot of car for the money. Robert Lee was very helpful to me about the finances. Thanks to Jackson Suburu for such a positive experience. More

Purchase of Subaru Legacy We went in for my wife to look at the Subaru Outback and I wound up driving out with the Subaru Legacy. These are great vehicles. I would recommend th We went in for my wife to look at the Subaru Outback and I wound up driving out with the Subaru Legacy. These are great vehicles. I would recommend this car to anyone and Jim Turner at the dealership took care of all our concerns and needs. Howell Newton More

Purchasing a New Car I knew I wanted a Sabaru but wasn't sure what model. I drove to Jackson Automobile Group and was immediately greeted by Michael Apperson. He introduce I knew I wanted a Sabaru but wasn't sure what model. I drove to Jackson Automobile Group and was immediately greeted by Michael Apperson. He introduced himself and asked how he might help me. I told him I wanted a Sabaru but wasn't sure which model would be right for me. He asked a little about what my driving needs were and what size I had thought about. We walked out on the lot and he pointed out the different models and gave me information about each. I liked the Crosstrek so Michael told me a little about it and suggested I drive it. Michael accompanied me on the drive. I liked the car and asked the price when we returned. He gave me a set of figures for buying or leasing. I told him I would be back in touch. He called me to verify a return appointment. I took a friend with me to help me decide about appropriate financing. Michael gave us the cost figures for what I wanted and then introduced us to Robert Lee, the Business Manager, to close the deal on paper. I met Michael later that afternoon, accompanied by my son, and Michael went over all the features of the car and how to use them. I was very pleased with Michael and the car and left feeling like I had been well served. Michael also introduced me to the service department manager and showed me how to access that area so that I would know where to go for maintenance. Michael urged me to call him if I had any additional questions about the vehicle. More

Please see Al Lee if you know exactly what you want!! I went by the dealership just to look at cars & ending up test driving a black ML. After I drove it (and fell in love), Al listened to my preferences I went by the dealership just to look at cars & ending up test driving a black ML. After I drove it (and fell in love), Al listened to my preferences and found me my "perfect" dream car! Best experience I have ever had when purchasing a car! More

Outback My dealings with all the personnel were friendly and professional. Keenan did an excellent sales job. I did not rate the customer service or quality o My dealings with all the personnel were friendly and professional. Keenan did an excellent sales job. I did not rate the customer service or quality of work entries because they did not apply. Howerver, there was some damage to the car caused by the transport company. A piece of chrome trim will be replaced and there is some paint that will have to be touched up. (I am surprised that the chrome piece is back-ordered until December.) When these repairs are made I will rate the customer service and quality of work entries. So far, I can say that it was a pleasure dealing with the dealership and its employees, unlike some other recent dealerships I have had the displeasure of dealing with. I have absolutely no reservations about recommending the dealership to others. More

Great first "on-my-own" automobile purchase What a pleasure it was to have my first independent car purchase turn out so well. Al Lee was easy to work with. I appreciate his professional but fri What a pleasure it was to have my first independent car purchase turn out so well. Al Lee was easy to work with. I appreciate his professional but friendly manner. I'm enjoying my 2015 Outback Limited. Thanks, Jackson! More

Friendly Sales It was a good experience. He install the rails on the cargo carrier. Mike was very helpful in getting us the car we wanted even though it wasn't on th It was a good experience. He install the rails on the cargo carrier. Mike was very helpful in getting us the car we wanted even though it wasn't on their lot. More