Volvo Cars of Fort Washington

Excellent -bought my car there even though I live in Va. My salesperson Gregg Black texted me, and I flew up to Wings airfield (airport) nearby. I called him, he brought the car there for me to view and dri My salesperson Gregg Black texted me, and I flew up to Wings airfield (airport) nearby. I called him, he brought the car there for me to view and drive. I told him I was interested in the car. I flew out back to Virginia and said I would be in touch. We concluded the sale over texting. He went beyond the call of his duty, because he knew I didn't like a scratch on the door. He went ahead and got it fixed like new. I flew up again to pick up the car. He met me at the same airport, and we concluded the deal. I am so happy with the car. Happy with Mr. Gregg Black and the end result. If I buy another Volvo, I will call Mr. Gregg Black again. More

Staff was very friendly and always available to answer my questions. Overall great experience with this dealership, would highly recommend. questions. Overall great experience with this dealership, would highly recommend. More

Excellent experience from start to finish. If you have any questions while waiting for your car,the staff is always very helpful. any questions while waiting for your car,the staff is always very helpful. More

I had Kyle take care of my XC60 twice on separate work needs and both times he was OUTSTANDING! He kept me informed and when the work was done he explained what was done in detail. Thank you again Kyle! needs and both times he was OUTSTANDING! He kept me informed and when the work was done he explained what was done in detail. Thank you again Kyle! More

Great service. Friendly staff and felt they treated me fairly. Definitely will come back as I trust their recommendations. fairly. Definitely will come back as I trust their recommendations. More

Was able to get a service appointment the same day my check engine light came on. Great service! check engine light came on. Great service! More

Christine is always helpful and explained everything to me so I understood the issue with my car me so I understood the issue with my car More

John was incredibly helpful in explaining what was necessary during this service and what could wait until next time. Sales made buying the vehicle painless and service has continued to deliver on tha necessary during this service and what could wait until next time. Sales made buying the vehicle painless and service has continued to deliver on that. More

Please do not patronize this establishment! Recently when looking to purchase a car I was harassed and threatened by their General Manager, Paul Mlinko while leaving their establishment. Before leaving the s looking to purchase a car I was harassed and threatened by their General Manager, Paul Mlinko while leaving their establishment. Before leaving the staff directed us to use a specific exit since the main exit was blocked with one of their cars. When confronted the next day Kevin tried to cover for him by saying he wasn’t there previously and was very dismissive when I showed him a picture of Paul… My father found Paul sitting in his office. When my father asked him why he had threatened us the night before Paul stated, “You were being a jerk and I thought you were casing the place.” No one at this establishment seems to understand the severity of Mr. Mlinko’s actions, and how they may have costed me and my father our lives that night had the police actually shown up as he threatened. This is especially not how you treat a customer. A sales person even joked about escorting us out to make sure we’re were safe. Paul didn’t even offer an apology until the owner Ian was contacted regarding the situation. This whole ordeal still has my father and I rattled, and I am writing this review to warn others so that this doesn’t happen to anyone else. Please beware of wolves in sheep’s clothing ! More

Worst experience I've ever had in a dealership. Tried to buy out my lease and was told they needed to perform a "Safety check" on the vehicle that would cost me $150. I asked sales manager Marc Anderson if buy out my lease and was told they needed to perform a "Safety check" on the vehicle that would cost me $150. I asked sales manager Marc Anderson if this was a standard process or if it was specific to this dealership. I was told he cannot speak for other brands but it is standard for Volvo. Having leased cars before I know it is not standard for other brands and after calling another Volvo dealership I also learned it is not standard for Volvo. I understand dealerships need to make their money and I have no issue with that but lying to a customers face is nothing less than disrespectful. I'm sure the $150 was very important to them or perhaps Mr. Anderson is just new to the business either way can say it was an AWFUL experience. Keystone Volvo of Doylestown was more than willing to help us out and we were in and out in a half an hour. I certainly recommend going there and not wasting your time in Fort Washington More