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Volvo Cars of Bethesda
Bethesda, MD
2 Reviews
Volvo Dealership Serving Bethesda and the Washington, DC Area
At Volvo Cars of Bethesda, we give you a full dealership experience and assist you in finding your next new Volvo, and provide much more at our dealership. For those around the area of Silver Spring, Hyattsville, and Washington, DC we are your place to find the latest selection of the Scandinavian automaker's vehicles, which provides a diverse lineup of options. You can also shop for pre-owned choices and have your Volvo serviced with us. We look forward to assisting you, so come through and we can get started.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2 reviews
August 12, 2018
Service People are writing reviews for the sales side and this page if for service. The service department has knowledgeable Volvo mechanics and service write People are writing reviews for the sales side and this page if for service. The service department has knowledgeable Volvo mechanics and service writers. They get my car fixed fast and on time. They aren’t as bad as people portray. More
by Stewy618
Employees Worked With
Brenda Green
November 08, 2017
BUYER BEWARE - POOR CUSTOMER SERVICE AND TOTAL DISREGARD FOR THE CUSTOMER Although I live in CT, I purchased the new Volvo V90 Cross Country back in June at Vo - POOR CUSTOMER SERVICE AND TOTAL DISREGARD FOR THE CUSTOMER Although I live in CT, I purchased the new Volvo V90 Cross Country back in June at Volvo Cars of Bethesda (Ourisman) in Maryland because it had all the options I was looking for in this model. POOR WORKMANSHIP: Prior to picking up the vehicle, Volvo Cars of Bethesda (Ourisman) did some recall work on the curtain airbags (DSPM recall R89714). As a result, they ended up breaking the interior panels and clips to the point where the panels were constantly falling off. I even found a loose bolt under the hood and some broken clips in the car. Since I live many miles away in CT, I had no choice but to have the car taken to a local Volvo dealer to fix the problems caused by Volvo Cars of Bethesda (Ourisman). While fixing the problems, the local Volvo dealer also discovered that, as a result of the poor workmanship by Volvo Cars of Bethesda (Ourisman) on the recall, both safety belts (driver and passenger) were also malfunctioning. POOR REGISTRATION PROCESS: Volvo Cars of Bethesda (Ourisman) assured me that the registration process would be smooth and fast. However, it took them 2 ½ months and numerous phone calls before I received the permanent registration. I went through two successive temporary registrations and I had to cancel a vacation due to their delays in registering my car with the Connecticut DMV. Additionally, I found out 2 weeks after the fact that the car was not even insured when I drove it off their lot! POOR CUSTOMER SERVICE: As with most new cars, many features are now “programmable” from a touch screen in the middle of the dashboard. However, Volvo Cars of Bethesda (Ourisman) did not even offer to walk me through the dashboard features, not even the basic ones, like navigation, media players or even the features that had safety implications. In fact, they didn't even answer the few questions I had about some of the dashboard features. I was really perplexed by this and felt like they just wanted me out of their dealership as soon as possible. More
by Iernatec
Employees Worked With
Bill Martien, Stefan St. John, LaToya McKay, Matt Berman
