Volvo Cars of Austin

I was quite pleased with Volvo of Austin. Aaron, our sales person, was great. Helpful and informative with absolutely no pressure. I don't think I've had this positive an experience with p Aaron, our sales person, was great. Helpful and informative with absolutely no pressure. I don't think I've had this positive an experience with purchasing a car. The finance person realized I wasn't going to buy the endless extended warranties and, thus, went through her spiel quickly so that I could move on. Overall, so far I am very pleased with the dealer--we will see how the Service department is, but I'm hopeful. More

Even after purchasing our Volvo, Michael at Volvo Cars of Austin was still engaged with our needs and satisfaction. I called him to express a need involving our wheels and he went into action. Michael arraig Austin was still engaged with our needs and satisfaction. I called him to express a need involving our wheels and he went into action. Michael arraigned the date and time of service and our issue was resolved. That is what I called excellent service. I feel a part of the Volvo family. Thank you Michael. More

Awesome service dept. Took car a installing something for uscatv Awesome service dept. Dropped by without appt and took care in minor installation at no charge. Great Took car a installing something for uscatv Awesome service dept. Dropped by without appt and took care in minor installation at no charge. Great guys to deal with. Love them. Even the purchasing the car was a pleasant experience More

Justin Ball was so helpful in my process of figuring out next steps once my lease was up on my 2020 Volvo S90. I ended up with a brand new hybrid 2023 Volvo S90, and I absolutely love it. He knew the answer next steps once my lease was up on my 2020 Volvo S90. I ended up with a brand new hybrid 2023 Volvo S90, and I absolutely love it. He knew the answers to all my questions about the changes to some of the features and explained the new features so well! I would highly recommend that you visit Justin for your next Volvo. More

They never reached back to me after I inquired about the car. I never attempted to reach out to them again. car. I never attempted to reach out to them again. More

This Volvo purchase was the most pleasant and seamless transaction we’ve ever experienced. Linda Lilley, Volvo Product Specialist delivered this vehicle to our home and went over the specifications front transaction we’ve ever experienced. Linda Lilley, Volvo Product Specialist delivered this vehicle to our home and went over the specifications front to back. Linda was very helpful and gracious. We highly recommend Volvo Cars of Austin. More

Michael Frohlich and the Volvo Austin team were great to deal with. Will buy from them again. deal with. Will buy from them again. More

Justin Ball is the go-to salesperson. He did a great job of providing the details of the vehicle and ensured the process was quick and easy. I recommend Justin as he is truly customer foc He did a great job of providing the details of the vehicle and ensured the process was quick and easy. I recommend Justin as he is truly customer focused. More

This dealership is unorganized and poor communicators. I understand we have supply issues but not communicating with you customers about them is a big problem when you were originally told one thing. Nick I understand we have supply issues but not communicating with you customers about them is a big problem when you were originally told one thing. Nick and Shannon never once went the extra mile. Lied and gaslighted me through the process until I said enough. After visiting several other Volvo dealership I decided to take my business to a dealership that actually wants my business. I don’t care if I have to drive 2 hours. More

I purchased an XC90 Recharge and special ordered it. My order date was mid September 2021and everything started smoothly. My vehicle arrived before the end of the year and due to requests I had I didn't My order date was mid September 2021and everything started smoothly. My vehicle arrived before the end of the year and due to requests I had I didn't pick it up until mid January. I purchased the extended maintenance plan, wheel and windshield warranty and interior coverage. The problems started when I tried to use my extended warranty. It seems that all of their services are delayed by a minimum of a month. I've submitted a request for a refund for my extended warranty and still haven't received any information. I now have attempted to use my wheel coverage and was told a month and a half to replace my cracked wheel. More