Volvo Cars of Austin

We bought a CPO XC90, and our salesperson MJ and the team were low friction. We knew what we wanted and they worked with us to make it smooth. So the sales process was great. My complaint is that they didn’t were low friction. We knew what we wanted and they worked with us to make it smooth. So the sales process was great. My complaint is that they didn’t do a great job of cleaning and detailing the car either before or after the sale. While they did clean at our request, it wasn’t enough. There were still areas left they could have easily cleaned but just didn’t. A bit more effort would have left us feeling like we had a new car, versus more of a giving up “oh well we’ll just clean it ourselves”. We were already Volvo owners, and it’s a similar problem with the loaner cars they’ve give us. They’re always dirty inside, two in a row that weee dirtier than my car has ever been. If I contrast it with my BMW loaner experience where they’re always immaculate, and you almost feel like you’re part of a club, it’s definitely an area where this Volvo dealer could step things up. More

I'd been wanting to get out of my car for a number of years before walking into Volvo in Austin. I'd been building Volvo's on their site for years and i finally took the plunge and went to find my car! years before walking into Volvo in Austin. I'd been building Volvo's on their site for years and i finally took the plunge and went to find my car! I talked with Linda who showed me around the car i'd been building online for so long! It was a surreal experience learning all of the new tech (my car was about 8 years old with very few upgrades) but she was patient enough to go through all of the various features of the 2024 XC60 Recharge I ended up getting. I financed with Brooke who went over all the care packages and other nitty gritty details before I was able to drive my new car off the lot! The manager, Shannon, was there throughout the process making sure everything went smoothly and was very hospitable throughout the car buying process. I don't particularly enjoy shopping for a new car, but the staff that took care of me made it such a seamless experience, i'll make sure i come back for my next new car! More

After 10 years, and 104K miles, my car finally died. I had put off car shopping for as long as possible, but as a mom of a very active 9 year old, being without a car completely was not an option. A Vol I had put off car shopping for as long as possible, but as a mom of a very active 9 year old, being without a car completely was not an option. A Volvo suv has always been my dream car, so I headed down to Volvo Austin to make that dream a reality. Cue Linda. We sat down together and talked over all of the options, budget, and details. She was completely honest with me, and understanding of my situation. Most importantly, she wasn’t pushy at all. She helped me choose between the XC40 and XC60 models. Let me play will all the bells and whistles and test drive both to see what made the most sense for my family. Shannon, the manager, was also absolutely phenomenal. A total powerhouse, she ran a busy Saturday seamlessly, making sure that we were comfortable and taken care of. After meeting with Brooke, the finance manager, we signed the paperwork and I drove away in my brand new XC40! If you’re in the market for a new vehicle, go see the Linda and Shannon at Volvo Austin. I truly cannot express my gratitude towards them making an incredibly stressful situation so effortless. More

I had a great new car buying experience working with Alex Morataya. He helped me get a good deal on a new XC60 for my first SUV for my family. The process was straightforward and transparent. Morataya. He helped me get a good deal on a new XC60 for my first SUV for my family. The process was straightforward and transparent. More

Linda took amazing care of us when we needed a new car in five days after someone totaled ours. In a stressful moment, Volvo was the silver lining. Highly recommend Linda, highly recommend the XC90, highly r five days after someone totaled ours. In a stressful moment, Volvo was the silver lining. Highly recommend Linda, highly recommend the XC90, highly recommend the dealership and their service team. More

Great experience working with Sam Padgett to purchase a vehicle for my daughter. He was attentive without being pushy - and made the entire process very easy. Definitely recommend. vehicle for my daughter. He was attentive without being pushy - and made the entire process very easy. Definitely recommend. More

Alex Kahn was the best. The entire experience from initial contact to purchase was seamless. Alex as very knowledgeable and thorough. Made sure we were taken care of. Highly The entire experience from initial contact to purchase was seamless. Alex as very knowledgeable and thorough. Made sure we were taken care of. Highly recommend working with him and the dealership. More

Outstanding customer service, purchase process, and used vehicle condition. Every step of our purchase process was smooth, promptly completed, and easy. Our Salesman Alex Morataya took excellent care of us vehicle condition. Every step of our purchase process was smooth, promptly completed, and easy. Our Salesman Alex Morataya took excellent care of us from start to finish. I highly recommend you visit Alex and this high quality dealership! More

Alex Morataya was incredibly helpful, informative and supportive during the whole process, which was quick and very easy. supportive during the whole process, which was quick and very easy. More

Alex Morataya provided excellent service with my Volvo purchase. He’s knowledgeable about the company and vehicles. He was patient and worked tirelessly to make the deal. Ask for him! purchase. He’s knowledgeable about the company and vehicles. He was patient and worked tirelessly to make the deal. Ask for him! More