Volvo Cars of Austin
Austin, TX
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Michael Frohlich (sales) was great!! He is knowledgeable and a pleasure to work with. He worked hard for me to make this a very smooth transaction and answered all of my questions. Joel Leal (finance) was s and a pleasure to work with. He worked hard for me to make this a very smooth transaction and answered all of my questions. Joel Leal (finance) was super easy to work with as well and took the time to completely explain all of the options to me. I would definitely recommend them both to anyone looking for a vehicle. Thanks again guys. I appreciate you both. More
I had a great experience looking for the right Volvo! Andrew Brudahl helped me big time, and was very professional to answer my multiple questions. He went out of his way to find cars that were not poste Andrew Brudahl helped me big time, and was very professional to answer my multiple questions. He went out of his way to find cars that were not posted in the website yet. Totally recommend him and the dealership. I love my new car. Thank you!! More
It was unfortunate to see that Volvo dealer refused to honor Costco Pricing (for Volvo XC60) and said that they will add $1500 over Invoice + Advertisement fee. They are simply manipulating and playing w honor Costco Pricing (for Volvo XC60) and said that they will add $1500 over Invoice + Advertisement fee. They are simply manipulating and playing with numbers to trick the consumer to pay more than fair price. With ALL the features available on car (VIN: YV4102DK3M1855817), the Costco price is $47,789 (without any rebates/discounts going on from Costco and Manufacturer) while the dealer's price is $49,624 after dealer discount of $1,151. There are few incentives going as of today (06/25/2021) - From Costco $1250, Manufacturer to consumer Bonus cash of $1500, Conquest Discount (as I have Audi Q3)- $1000 and Loyalty Discount of $ 1000. The dealership wants me to pay for Advertisement cost, which is a incentive the dealership receives from Volvo Manufacturer, along with other incentives such as Holdback, Flooring costs etc. I just asked the dealership to honor Costco Pricing and give the incentives that are available to consumers (Costco Promotion, Manufacturer to consumer Bonus cash, Conquest Bonus and any other incentive designed for the consumer). After all the logical explanation, the salesman simply said that we will not honor this pricing and if you want, you can take the deal or leave it. This is how I was treated at this dealership. I hope other dealerships are not like this one and the Volvo brand must examine the kind of service being provided by their authorized dealership Quite DISAPPOINTED!!! More
We had a fantastic experience at Volvo with Chris White. He was knowledgeable in the used vehicle we came to see and was very professional. We had gone to other dealerships here locally that were less than He was knowledgeable in the used vehicle we came to see and was very professional. We had gone to other dealerships here locally that were less than pleasant. The dealership was clean, welcoming and no pressure. More
Always have an excellent experience with Volvo cars of Austin. This is my third car with Volvo and Linda is our go to. Excellent customer service. Great dealership. Austin. This is my third car with Volvo and Linda is our go to. Excellent customer service. Great dealership. More
I was paired with an employee with one week of experience on the job. There was no on there to help him and no other employee ever offered to assist us. We were not able to confidently understand the featu on the job. There was no on there to help him and no other employee ever offered to assist us. We were not able to confidently understand the features of the 60k+ car we were looking at so we left to do our own research. 2 days later, day 1 being Sunday while they were closed we re-engaged at their time of opening with a new employee remotely. 2 cars were sold out from under us, and their only offer was to recommend a car not in alignment with our desires and 6k more expensive. We email and responded in a timely manner to the employees and received no response from the sales rep or the manager of the dealership resulting in this review. The San Antonio dealership offers on average 6% more of MSRP so they will be gaining our business. More
I had an excellent experience here. I worked with Michael McKenery, who went above and beyond the call of service to make sure I found the perfect car for my family. With a smile his face, he answered every McKenery, who went above and beyond the call of service to make sure I found the perfect car for my family. With a smile his face, he answered every single (often ridiculous) question I had about the car, contract, etc. We were so impressed with Michael that that we knew we needed to come right back to him and Volvo Cars of Austin when we decided to get a second car. We are now officially a Volvo family and we are so grateful to Michael for all of his help! More
Emmett Vick put me in my brand new Volvo XC60 and he made the whole experience a fun one :) Ryan, the manager, is the absolute best. I am loving my vehicle and the countless bells and whistles she has to off the whole experience a fun one :) Ryan, the manager, is the absolute best. I am loving my vehicle and the countless bells and whistles she has to offer! I highly recommend visiting Emmett when you are in the market for some new wheels. More
We were in the market for a new Volvo and feel so fortunate to have connected with Emmett Vick at Volvo Cars of Austin. He really knows his Volvos! Very knowledgeable, patient and thorough with a v fortunate to have connected with Emmett Vick at Volvo Cars of Austin. He really knows his Volvos! Very knowledgeable, patient and thorough with a very easy, pleasant demeanor. No pressure at all. He thoroughly answered all of our questions and provided some additional and helpful insights that only a Volvo owner would know. We love our new XC60 and couldn’t be happier with the service we received from Emmett. More
I recently had the pleasure to work with Emmett Vick at Volvo of Austin in the purchase of my first Volvo. He was incredibly knowledgeable and took the time to ensure he fully answered all of my questions. Volvo of Austin in the purchase of my first Volvo. He was incredibly knowledgeable and took the time to ensure he fully answered all of my questions. I look forward to servicing my vehicle with this professional dealership. Thank you Emmett! More