Volvo Cars of Austin

I entered this beautiful Volvo dealership in a state of desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront wit desperation, looking for a single used vehicle I found listed on a website where I had been pre-qualified for their financing. I was very upfront with Alex about my situation and he was very eager to help me out. The car I was after was under consideration by another customer and I had one or two more in town I wanted to go test drive, so I told him I'd come back if the other buyer decided not to. I drove to a dealer up in RR (not a short drive by any standards...) and did not enjoy my experience with a somewhat aggressive sales person trying to sell me a car outside my price range (which could be best described as "gimme the cheapest set of wheels you got"). While I was driving this other car, I received a text from Alex that the car I wanted was back on the table if I was interested. I excused myself from the situation in RR and drove through I-35 traffic to get back to Volvo. Alex let me take it for a spin and I was very happy. It was not perfect, but I did not need perfect. I also didn't need Alex to try and sell me something I wasn't looking for, which he did not. If that goes against his training, then that only benefitted me. I am forever grateful. I ended up with the EXACT car I had hunted all over town for (a trim level that no longer existed). Not only that, but when the batter died the following week (about 45 minutes before they closed), he told me to bring it RIGHT on over and he put me in a loaner (a VERY nice Accord Hybrid) for the evening until they had it back up and running the next morning with a brand new battery. I hope I don't have to buy another car soon, but I also hope he is still out there slinging when I do decide to upgrade to a later model. Thanks, Alex! -Ryan More

Vivian was so helpful throughout the entire buying process! If you’re in the market for a Volvo, I can’t recommend her enough. process! If you’re in the market for a Volvo, I can’t recommend her enough. More

Certainly! Here’s the revised review with the additional comment about the trade-in price: --- I recently bought a 2022 Volvo XC90 from Volvo of Austin an Here’s the revised review with the additional comment about the trade-in price: --- I recently bought a 2022 Volvo XC90 from Volvo of Austin and worked with salesman John Knorre. The experience was positive, thanks largely to John’s effective communication throughout the process. He kept us well-informed about each step and answered all our questions promptly. We were very pleased with the great price we received for our trade-in, which made the overall deal even better. After the purchase, John continued to follow up to ensure we were satisfied and had everything we needed with the car. Overall, John Knorre made the buying process smooth and straightforward. I’d recommend him if you’re looking for a reliable and attentive sales experience. More

I’m not usually a review writer, but there are those occasions where you feel so strongly about your experience that you just have to. This is one of those times. I cannot say enough good things about V occasions where you feel so strongly about your experience that you just have to. This is one of those times. I cannot say enough good things about Volvo of Austin and especially salesperson John Knorre. From the first contact via text to waving goodbye as I drove off the lot, this was my best car buying experience ever, and I have bought more than a few cars in my lifetime. The word that comes to mind when I think of both this dealership and John Knorre is “integrity”. Not surprisingly, I learned that Volvo of Austin is veteran-owned, and you can feel the efficiency, the professionalism, and the respect for the customer in all they do, from start to finish. I never felt pushed, even during the usually dreaded meeting with the finance guy! It was seriously the best car purchase experience, ever. Buy your car here-and ask for John-you will not be disappointed! More

Drove off the lot with my dream car. Thank you to Vivian. Will be sending my teammates and the rest of my family here. Thank you Thank you to Vivian. Will be sending my teammates and the rest of my family here. Thank you More

While everyone in the service department was great, Jim Coyle, the service manager, made my day. Although I took my car in because of the A/C, he took time to sit in my car with me to help figure why I co Coyle, the service manager, made my day. Although I took my car in because of the A/C, he took time to sit in my car with me to help figure why I couldn't get my music to play with bluetooth. He was thoughtful and patient, even though he's clearly a busy guy. Thanks, Jim. I''ll be back to buy next time we upgrade to a newer Volvo More

I’m grateful to have received assistance from Vivian! I appreciated her thoughtful comments and vast knowledge on the vehicles. She truly went above and beyond to make it a positive experience! I appreciated her thoughtful comments and vast knowledge on the vehicles. She truly went above and beyond to make it a positive experience! More

Alex was great. Very fair about our trade-in. The whole deal was smooth and quick! We appreciated how he handled the whole transaction end to end! Very fair about our trade-in. The whole deal was smooth and quick! We appreciated how he handled the whole transaction end to end! More

Alex was great! He was super patient and helpful throughout the entire buying process. It was my first time buying a car and I felt super comfortable and taken care He was super patient and helpful throughout the entire buying process. It was my first time buying a car and I felt super comfortable and taken care of! Nobody was pushy and I felt like I was making the right choice buying here. Would definitely recommend to a friend! More

Vivian was great! Super easy to work with and made the purchase process very simple. Super easy to work with and made the purchase process very simple. More