Volvo Cars of Austin

An overall positive experience buying a barely-used S60 T8 sight-unseen from a few states away. Sam Padgett is a PHENOMENAL salesperson and incredibly easy to work with. The only negative thing I can repor T8 sight-unseen from a few states away. Sam Padgett is a PHENOMENAL salesperson and incredibly easy to work with. The only negative thing I can report is that I was bummed to find a significant scratch next to the charging door that had had some touch-up paint crudely applied to it rather than a full repair before the car was delivered to me. With fewer than 4,000 miles on the odometer, that didn;t feel great to see. Other than that, the entire process and transaction was flawless and the dealership applied zero frivolous fees/markups, which I appreciate in today's car-buying climate. They were also negotiable -- another thing that barely exists in car buying anymore. Would definitely buy from them again, but would ask more questions about the condition of the car and any blemishes. More

Aaron Leal was a pleasure to work with! Very knowledgeable, courteous and thorough. He listened to my needs and was able to deliver exactly what I wanted Very knowledgeable, courteous and thorough. He listened to my needs and was able to deliver exactly what I wanted More

They had the car I wanted and John K helped me every step of the way through the process. The experience was painless, and I got the car I wanted with minimal fuss of the way through the process. The experience was painless, and I got the car I wanted with minimal fuss More

REVIEWS of 3 PEOPLE BELOW: I began communicating with Alex Morataya (salesman) about a month and a half ago and told him precisely what I was looking for: exterior color, interior color, navigation syste Alex Morataya (salesman) about a month and a half ago and told him precisely what I was looking for: exterior color, interior color, navigation system, and leather seats which were the “non-negotiating” criteria and if the car did not have these specifications it was a “dealbreaker”. Alex understood completely! He is professional, extremely polite, and has a level of patience that I have not seen with a car salesman, ever. EVER! E V E R !!! We communicated a few times and I sensed this quiet confidence that gave me an assurance that he was truly working for me “behind the scenes” and would do his best to find the “correct” (my “non-negotiables”) car for me. I saw the car advertised at the Volvo dealership and within a day Alex Morataya contacted me regarding the same car indicating that it has all of my preferences! I communicated with friends that were going with me to see and drive the car and I told them that “I think this is the one”. Shortly after that, I spoke with Alex and provided the time that we would arrive at the Volvo dealership and he made a very similar comment, “I think this is the one for you”. He has a genuine confidence in his demeanor and is honest too! He knew precisely the specific criteria that I was looking for in a car. The decision was easy and the car WAS “the one”! During the entire process (waiting to have the purchasing papers processed) Alex was pleasant, ensured that we had drinks, snacks, and asked if we needed anything. His character and kindness goes a long way for most people that appreciate dealing with a person as pleasant as he has been, since our first communication. He is one of a kind and a rarity in this industry for sure! Keep Volvo of Austin in mind and go to see Alex Morataya for your desired car! He is a super star and you will not be disappointed!!! ⭐️⭐️⭐️ Alex Morataya’s manager, Brian Cleven (Sales Manager) was another fabulous person to work with to complete the sale at Volvo of Austin. Brian came in Alex’s office with papers indicating the price. We discussed the price and I said “lowering the cost to this amount may not make a big difference to you, but it makes a big difference to me”. I asked “can we do this amount”… and I threw out a very unique number and he indicated he had never seen “such a number before”…and said “give me a few minutes”. Brian swiftly returned within a minute or two with that EXACT number that I requested. He said “we have a deal” and it was done! He was quick, efficient, and understood what I could pay and helped provide a great deal for a car that I absolutely love! This was the smoothest, quickest, and most efficient car purchase I’ve experienced! This is my sixth car purchase and I’ve been with family for several others and the experience with Brian was by far exceptional! Thank you, Volvo of Austin for having such great people work at your dealership! Brian Cleven is another star! ⭐️⭐️⭐️ One MORE super star is “Natasha” who answers the phone… I’ve called four times during the past day to verify that I had the correct spelling of Alex Morataya and Brian Cleven’s last name prior to posting my review. I posted one and it appears to not allow more than "one review", therefore I’ve combined all three here. Natasha is professional, extremely helpful, and simply a joy to speak with on the phone! I can picture her “always smiling” at her job! She has such a pleasant demeanor! Give her a raise! ⭐️⭐️⭐️ More

Purchased a Volvo XC 90, as an out of state resident, through Volvo Cars of Austin and Thayne Detterman. Had a fantastic experience, and Thayne Detterman of the sales department was a pleasure to work wi through Volvo Cars of Austin and Thayne Detterman. Had a fantastic experience, and Thayne Detterman of the sales department was a pleasure to work with throughout the car buying process. Thayne has immense knowledge of vehicles, both mechincals and the various trim models. I recommend anyone looking to purchase/lease a Volvo work with Thayne and the team at Volvo Cars Austin. They shipped the car and it arrived several days ahead of schedule. -Ari More

I had the best car trade in experience with them. Micheal Frohlich my sales person I would highly recommend. He’s very informative, intelligent and caring. he made assured everything will be taken ca Micheal Frohlich my sales person I would highly recommend. He’s very informative, intelligent and caring. he made assured everything will be taken care of the used vehicle I was purchasing because this Volvo dealership takes pride in it. They went ahead replaced new pirelli tires, windshield which had a crack and fixed wheel curb and some minor electrical led issue. Even on my follow up appointments on we owe. They replaced my battery after purchasing the car. All credits goes to Michael Frohlich as he kept me updated through out the deal. He mailed one of the item I forgot in my trade and sent appreciation card as well. The finance department is really helpful and got me the best rates on financing. More

Professional and know how to . ake the sales deal. Kind, friendly and more.helpful. He can highly be recommend to some one who wants buy from Volvo Cars of Austin. In-house financin ake the sales deal. Kind, friendly and more.helpful. He can highly be recommend to some one who wants buy from Volvo Cars of Austin. In-house financing was.greeat More

I bought a 2024 xc 40. It had been a demo and had about 6,000 miles. My salesman Zachary Halpin was friendly and informative with out over-selling. I like the vehicle very It had been a demo and had about 6,000 miles. My salesman Zachary Halpin was friendly and informative with out over-selling. I like the vehicle very much More

I had a very positive buying experience at Volvo Cars at Austin. Sales was professional, transparent, knowledgeable, friendly, and genuine. Responsive communication was above and beyond in every aspect. The Austin. Sales was professional, transparent, knowledgeable, friendly, and genuine. Responsive communication was above and beyond in every aspect. Their attention to detail and my personal satisfaction was unparalleled. Great customer service which I greatly appreciated. I highly recommend this dealership. More

Excellent Car Buying Experience! I recently purchased a vehicle, and I must say it was one of the best car buying experiences I’ve ever had! From start to finish, the process was I recently purchased a vehicle, and I must say it was one of the best car buying experiences I’ve ever had! From start to finish, the process was seamless, transparent, and stress-free. Michael Frohlich was incredibly knowledgeable and genuinely listened to my needs. He wasn't pushy but provided valuable insights to help me make an informed decision. The wide selection of vehicles made it easy to find the perfect car that suited my budget and preferences. What stood out the most was their dedication to customer satisfaction. They walked me through every detail and ensured I was comfortable before finalizing the paperwork. Even after the purchase, the follow-up service was exceptional. Michael took the time to answer any questions I had. If you’re looking for a dealership that values integrity, efficiency, and customer service, I highly recommend Volvo Cars of Austin. They’ve earned my trust, and I’ll definitely return for future purchases! More