Volvo Cars White Plains
Elmsford, NY
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Great experience I had a great experience at White Plains Volvo leasing a new 2017 XC60. The sales approach was not pushy and looked to build a relationship with my I had a great experience at White Plains Volvo leasing a new 2017 XC60. The sales approach was not pushy and looked to build a relationship with my wife and I. It took us a few weeks to decide and when we were ready the team at Volvo was ready to finalize matters quickly. At pickup Stefan was helpful in taking me through all the functions of the vehicle. More
service Brought my car in for state inspection and oil change. Everything was taken care of promptly and efficiently. I trust Mazda to service my car. Emp Brought my car in for state inspection and oil change. Everything was taken care of promptly and efficiently. I trust Mazda to service my car. Employees are professional and courteous. More
Great service manager. The service manager is very pleasant and always willing to work with you. Whether it a service you need or don't need , or to help work with in your b The service manager is very pleasant and always willing to work with you. Whether it a service you need or don't need , or to help work with in your budget. I purchased my vehicle from another dealer but would go not go anywhere else for service. More
Fast and Friendly Service Tom, my service manager, is always friendly and knowledgable and helps get my car in and out as quickly as possible. It's always a pleasure to do bus Tom, my service manager, is always friendly and knowledgable and helps get my car in and out as quickly as possible. It's always a pleasure to do business with him! More
easiest experience buying a car Had exactly the car I wanted at the price I wanted. Mike quoted my monthly payment which was Exactly what my monthly payment turned out to be. Had exactly the car I wanted at the price I wanted. Mike quoted my monthly payment which was Exactly what my monthly payment turned out to be. More
A GOOD EXPERIENCE My appointment was for 8 am. I was greeed and my car was taken to service. I WAS DIRECTED TO THE WAITING ROOM HAD A CUP OF GOOD COFFEE, WATCHED THE N My appointment was for 8 am. I was greeed and my car was taken to service. I WAS DIRECTED TO THE WAITING ROOM HAD A CUP OF GOOD COFFEE, WATCHED THE NEWS ON THE TV AND IN ABOUT AN HOUR AND A HALF ( WHICH WAS THE TIME I THOUGHT IT WOULD BE ) I WAS HANDED MY KEYS AND LEFT. .THE EXPERIENCE WAS TERRIFFIC, KEEP UP THE GOOD WORK!!!! More
Attentive Customer Service Jason Adler is a very courteous and pleasant salesperson. He is very welcoming. He listened to me and sold me the car that I asked for. He did not t Jason Adler is a very courteous and pleasant salesperson. He is very welcoming. He listened to me and sold me the car that I asked for. He did not try to up-sell me, although I almost wish he had. When I am in the market for another Volvo, I will think of him. For me, he represents the dealership. More
Overall very good customer service. Loyalty. Customers service is great.maintain time. Good price. Knowledgeable sales rep and sales manager. General manager is very friendly. Honest. Ov Loyalty. Customers service is great.maintain time. Good price. Knowledgeable sales rep and sales manager. General manager is very friendly. Honest. Overall great experience. Definitely come back to buy more cars. Also send friends and family to that dealer. More
Quick and easy Our salesman Ken was straight forward and was easy to deal with. This is our second Subaru from this dealership and we have been very happy with them. Our salesman Ken was straight forward and was easy to deal with. This is our second Subaru from this dealership and we have been very happy with them. We look forward to years of dependable miles from our new CrossTrek. More
the LEMON dump bucket Bought a 2015 car in March 2016. It's been breaking down since the first week I got it. After the car stalling and breaking down in the middle lane on Bought a 2015 car in March 2016. It's been breaking down since the first week I got it. After the car stalling and breaking down in the middle lane on I-684 and nearly being killed I left the car with WP Mazda Service under warranty. They kept the car for 2 months. I picked it up and found deep scratches all over my car and the car still breaks down. I asked them to fix the scratches and they insisted it wasn't their fault. Rafael then poorly attempted to apply touch up paint to the scratches as a "favor". It's hideous. I'm embarrassed of the job Rafael Fernandez did to my car. I'm embarrassed to even say I've done business with this lemon dump bucket. Tom Larossa and Dave the Director promised I would be provided with good service and I'm still waiting to see it. I doubt good service even exists in a place like WP Mazda dealership. I've been forced to get a lawyer as the dealership keeps damaging my car every time I bring it in to be serviced after a break down and refusing to take responsibility. Isn't the dealership responsible for fixing a car under warranty? Additionally, shouldn't the dealership own up to selling a car with major break down issues and also take responsibility for the damage further caused while being serviced by Rafael Fernandez? Rafael Fernandez, by the way, did not ask my permission to apply touch up paint on my car. I now need PROFESSIONAL body work done to cover that ugly mess you call a "favor" when you are the one who scratched the car while being serviced by you! More