Volvo Cars White Plains
Elmsford, NY
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Excellent customer service I was in the market for a new vehicle. I wanted to change and challenge competitor brands and chose to look into Volvo. Was reluctant to use this deal I was in the market for a new vehicle. I wanted to change and challenge competitor brands and chose to look into Volvo. Was reluctant to use this dealership having read former reviews. However, under new ownership, from the reception to deal signing, all staff were attentive and knowledgeable of product and service. More
Excellent customer service Stefan Zungoli provided excellent customer service and partly as a result of that I purchased a car. Stefan was courteous, knowledgeable, helpful and Stefan Zungoli provided excellent customer service and partly as a result of that I purchased a car. Stefan was courteous, knowledgeable, helpful and he was efficient in handling the financial side of the transaction. More
A thank you. I would like to thank Jason for helping make my Volvo experience a pleasure. I will tell anyone to see Jason when they are ready to buy a Volvo. He ha I would like to thank Jason for helping make my Volvo experience a pleasure. I will tell anyone to see Jason when they are ready to buy a Volvo. He has helped me decide that Volvo will be the car of my choice from now on. More
New Car Pickup We picked up our new Volvo yesterday. Client Consultant Stefan Zungoli explained to us the new features of the car that weren't on our old car. He was We picked up our new Volvo yesterday. Client Consultant Stefan Zungoli explained to us the new features of the car that weren't on our old car. He was patient,friendly and explained each feature in detail. He was an absolute pleasure and a credit to the dealership. More
Friendly, trustworthy, works with you. I'm so happy I used Mazda of whiteplains to purchase my new Mazda CX-5. It was such a nice experience. Everyone was so friendly, accommodating and wil I'm so happy I used Mazda of whiteplains to purchase my new Mazda CX-5. It was such a nice experience. Everyone was so friendly, accommodating and willing to listen and help me with my purchase. I would definitely recommend using them. I didn't get the run around like I had from other dealerships. It was truly a pleasant experience working with them. Thank you to the team who helped me in purchasing my brand new Mazda! I love it. More
Car Buying Experience - Excellent becuase of Stefan Zungoli Stefan Zungoli went out of his way to be helpful! He is a true benefit to Volvo Cars of White Plains! He is very professional and friendly. He went ou Stefan Zungoli went out of his way to be helpful! He is a true benefit to Volvo Cars of White Plains! He is very professional and friendly. He went out of his way to help us pick our new Volvo SUV. He was not pushy at all. Our experience with Customer Service was excellent only because of our experience with Stefan!!! More
Fantastic customer service by Service Center and Dealership My 2016 XC90 needed a new tire and I wanted a hitch added. In addition to those items, the service team gave it a thorough "walkthrough" to see what My 2016 XC90 needed a new tire and I wanted a hitch added. In addition to those items, the service team gave it a thorough "walkthrough" to see what else as needed and covered under warranty -- not charged anything. Helene and the rest of the crew at the front desk (at Old Tarrytown Rd service ctr) are AMAZING and on top of getting your car back to you ASAP. There is also a free shuttle that runs from the service center to Metro North. The dealer (located on Main St) is also fabulous at getting involved even AFTER they sold you the car, to help move things along if needed. A+++++ More
Fantastic! Tom Cominsky, the service manager, always goes above and beyond...I brought my car for service yesterday. I was taken promptly and was finished ahead Tom Cominsky, the service manager, always goes above and beyond...I brought my car for service yesterday. I was taken promptly and was finished ahead of the time than anticipated...with my car washed. Always a pleasure to bring my car here!! More
Awful customer service Had the most insulting service from this dealership. I'm a young female who went alone to this dealership to test drive two preowned cars that I knew Had the most insulting service from this dealership. I'm a young female who went alone to this dealership to test drive two preowned cars that I knew they had. My sales rep name was Chuck. I told Chuck that I am looking to purchase a vehicle within a weeks timeframe. I have my car search narrowed down and I told him I would like to test drive the white 2014 Subaru forester and the white 2014 Subaru Outback and maybe possibly a Mazda cx5 just to check it out quick. Chuck went on to look at his computer and eventually said "well, I can't let you test drive all three because miles will be added to them and they won't sell as well." Like HELLO I just told you very specific vehicles that I am highly interested in and said I want to buy within a week!!! He went on to say that I was supposed to go to the new dealership down the road to test drive and I said they told me to come over here to the preowned section. I told him I would like to test drive the actual car that I could be purchasing instead of a new car. How does that make sense at all?! I was absolutely flabbergasted that he would not let me test drive the vehicles. Why wasn't he taking me seriously? I ended up getting up because it was a complete joke and said no problem I'll go to another dealership who can actually help me. Better get rid of that guy because you lost a quick sale More
Tom went above and beyond. Tom pretty much made my service painless and efficient. I waited for my car and it was ready in a timely fashion and he even had my car washed. Awes Tom pretty much made my service painless and efficient. I waited for my car and it was ready in a timely fashion and he even had my car washed. Awesome service. More