Volvo Cars White Plains
Elmsford, NY
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Great Customer Care / Superior Technical Skills The team at White Plains Jaguar has the best service for my Jaguar in the area. My XK8 is a 2000 Coupe so it is 17 years old. This presents unique i The team at White Plains Jaguar has the best service for my Jaguar in the area. My XK8 is a 2000 Coupe so it is 17 years old. This presents unique issues (such as availability of parts and specialized service). The automotive techs at White Plains Jaguar have many years experience with Jaguars so they understand the mechanical issues with my particular car. I have had extensive work done on it, but the team has always saved me time and money. Needless to say, my XK8 runs beautifully. Edgar is an excellent technical advisor, always patient and courteous. The team in the shop (Al and John) have many years mechanical experience with Jaguars, and they have my full trust. I would never go anywhere else for my XK8 service. More
True customer care I had just purchased the 2017 Jaguar XF S and was incredibly amazed all the technology this car has to offer. I was, however, confused about one parti I had just purchased the 2017 Jaguar XF S and was incredibly amazed all the technology this car has to offer. I was, however, confused about one particular feature; the vehicle prompting you that you have just received a text message. I had called Jaguar White Plains service department and had the pleasure of speaking with Edgar. Edgar is definitely a person who displays a genuineness of customer care. He answered whatever questions I had and for anything he was unsure of, he went out of his way to find the answers for me and always called me back. He truly cares about the customers concerns. Anyone looking for quick genuine service call Edgar and he will definitely help you in any way he could. More
Excellent Service! Thank you Tom Cominsky! Had a problem with my ABS and you had us in and out with everything resolved in a couple of hours. Tom you are one of the r Thank you Tom Cominsky! Had a problem with my ABS and you had us in and out with everything resolved in a couple of hours. Tom you are one of the reasons we come back for service. Thank you. More
Excellent service department I have been using the service department at Westchester Subaru for years (and have purchased the last four of my Subarus from them). It's easy to sch I have been using the service department at Westchester Subaru for years (and have purchased the last four of my Subarus from them). It's easy to schedule service appointments; there is a comfortable waiting room; their work is good quality work; they have reasonable prices and stand behind their work. Tom Cominsky is an excellent manager. I just had a 30,000 servicing plus a NY State inspection. When I arrived, Tom told me when the car would be ready because I had an appointment afterward. The work was completed just about to the minute. Excellent! More
Mixed bag The oil change inspection and 15k service was done quickly. Before leaving I had to send the car back in to repair a loose door molding, even though The oil change inspection and 15k service was done quickly. Before leaving I had to send the car back in to repair a loose door molding, even though I had reported the issue during online booking and to 2 different service personnel. Finally, when I got home, I noticed that the black and silver molding around the parking lights was missing. I have no idea why it would have been removed in the first place. I called and left messages hours before their closing time and got no return call. More
Best auto purchase, ever. I arranged the entire deal over the phone? Demitri Pappas made the entire process simple. He was totally up front and professional. When I went to I arranged the entire deal over the phone? Demitri Pappas made the entire process simple. He was totally up front and professional. When I went to pick up my new car, everything went as promised. I highly recommend Volvo White Plains. More
Professional, efficient and trustworthy Wouldn't go anywhere else. Have a 2015 forrester, this is my only place of service. The staff is very professional, your vehicle is done within the t Wouldn't go anywhere else. Have a 2015 forrester, this is my only place of service. The staff is very professional, your vehicle is done within the timeframe stated, quality of work is excellent, and the waiting area is comfortable. The receptionist is very pleasant and polite. She has excellent phone skills when making an appointment and makes sure you are comfortable and have coffee when you are waiting. More
Reborn car! These guys did a great job replacing tire and rim after I tapped a curb. Car handles as good as new. Loaner provided. What a great service group. These guys did a great job replacing tire and rim after I tapped a curb. Car handles as good as new. Loaner provided. What a great service group. More
Great people to deak with.Andrea was very helpful. I found the car I wanted at a fair price. Andrea spent a lot of time working with me and showing me the new car. They were very clear about my financi I found the car I wanted at a fair price. Andrea spent a lot of time working with me and showing me the new car. They were very clear about my financial choices. More
Service Review I have had my Forester serviced at Westchester Subaru since I purchased it 3 years ago. TOM Cominsky has been my service advisor and has handled my s I have had my Forester serviced at Westchester Subaru since I purchased it 3 years ago. TOM Cominsky has been my service advisor and has handled my service visits professionally and efficiently. I have been more than satisfied with the level of service. More