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Volvo Cars White Plains

Elmsford, NY

4.9
1,125 Reviews

262 East Main Street

Elmsford, NY

10523

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Showing 1,125 reviews

June 01, 2020

Friendliest car dealership in the Hudson Valley! If you are looking for a wonderful car buying experience, you should check out Volvo in White Plains. Everyone at Volvo White Plains is so warm and we More

by arlopez1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Wei, John Annunziato
Jun 01, 2020 -

Volvo Cars White Plains responded

Hi! We truly appreciate such kind words! Seeing this type of confidence in our process and our ability to serve our community is very inspiring to us, and makes us so proud. John and Stephanie are tremendous assets to our team and we are so glad that you were able to have such a great experience working with them. We are glad to make you a part of our family, and we look forward to having more experiences like this down the road. These compliments do not go unnoticed, and we encourage you to reach out if you have any questions or concerns. Please stay safe!

May 30, 2020

Nice clean facility. Great setup for social distancing, even has outdoor seating. A slight hicup with service, but it was quickly resolved, would recommended this dealer to others More

by C70
Recommend Dealer
Yes
Employees Worked With
Gino Masciangello
Jun 01, 2020 -

Volvo Cars White Plains responded

Hi! Safety is our number one priority right now, and we are glad to see it recognized! Keeping all our customers safe and our facilities sanitized has been a team effort, and we are so proud of our team right now adhering to all guidelines. We apologize for the service issue, and we appreciate you letting us know. Please stay safe, and do not hesitate to reach out!

May 29, 2020

Great COVID Experience Worked with Jason Adler at Volvo White Plains to identify a car that worked for me, came in for a very safe test drive, and then purchased the car all More

by TD from NYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adler
May 29, 2020 -

Volvo Cars White Plains responded

Hi! We are so grateful for Jason, and we frequently hear great things about him! Safety is our top priority during this complicated time, and we are very appreciative you gave us feedback about that. Thank you for taking the time to reach out, and we hope to work with you again! Stay safe!

May 19, 2020

Extremely clean service area. Nice people. I was originally told the car would be ready Monday but it was not. I appreciated the delivery service More

by dekaplan
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 20, 2020 -

Volvo Cars White Plains responded

Hi! We regret that the car was not ready on Monday. Our goal is to keep customers informed with accurate pick-up/drop-off information, and we apologize. However, we do appreciate the positive feedback and the recognition of our sanitizing efforts. It is important for our community for us to keep everything as clean as possible and we are doing that. Please do not hesitate to reach out if you have any questions or concerns. Thank you and stay safe!

May 13, 2020

Great service! Very friendly. They picked up the car and returned it to the house. So easy! Best part is the car looks new every time it comes out of service with their free hand wash. ! Highly recommend V More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Victor Bellavia, Dariusz Bak, Gene Skelton, William Bosshart, Joe Martiez, Carlos Gomez, Gino Masciangello, Eric Schmitt
May 13, 2020 -

Volvo Cars White Plains responded

Hi Jonathan! We are doing all we can to adapt to the times to ensure the safety and health of all parties involved! Picking up your vehicle, delivering it to you, and washing the vehicle all contribute to this process. Thank you for your recommendation and we hope to continue to serve you as best as we can! Please stay safe and remember that if you need further assistance with your vehicle, we are just a phone call or email away and would be more than happy to help! See you next time!

May 01, 2020

Great experince from start to finish!! I traded-in my V90 for a XC90 T8 during the COVID lockdown and Jason made the process easy and seamless. Both Demitri and Jason did a great job and I More

by Jon Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adler, Demitri Pappas
May 01, 2020 -

Volvo Cars White Plains responded

Hi Jon, We appreciate hearing about the great work of Demitri and Jason and your recommendation! It is very pleasing to know that we are serving the community in an efficient way during this time, and we appreciate you taking the time to let us know. Please do not hesitate to reach out to us if you have any questions or concerns. Thank you and stay safe!

April 29, 2020

A+ Service! This was my first Volvo purchase, almost everything was done virtually, I’ve selected the car through their website, sent the docs via email and arran More

by Alexandreacp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle and Stephanie Wei
May 01, 2020 -

Volvo Cars White Plains responded

Hi Alexandre, We are so glad to see that we made your first Volvo purchasing experience such a positive one! We are also so pleased to hear about things went with Stephanie and Bob - they are great! Serving the community is very important to us during this time. It is an adjustment for our customers as well, and we truly appreciate you taking the time to let us know about your time with us. If you have any other questions or concerns about your vehicle, we would be happy to answer them for you! We are just a phone call or e-mail away! Please stay safe and we hope to hear from you soon!

April 14, 2020

Jason took every precaution necessary during this trying period. The car was cleaned and again wiped down when it was delivered. Paper work was outlined and ready with no unnecessary waiting. I cannot say e More

by 2020 Volvo S60 RDesign
Recommend Dealer
Yes
Employees Worked With
Jason Adler
Apr 15, 2020 -

Volvo Cars White Plains responded

Hello! We are so glad to hear that Jason took all the measures to ensure your and your family's health. We are taking everything seriously as your safety and the safety of our staff during these times are top priorities to us. It's fantastic that Jason was able to make the process so smooth and get you in your new Volvo! And importantly, it's wonderful that you are enjoying your new Volvo! If you have any other questions or concerns about your new vehicle, we would be happy to answer them online or over the phone for you! We can't wait to see you next time! Until then, safe travels and stay safe!

March 16, 2020

Volvo xc60 I’ve purchased quite a few cars in the past years and my recent experience at Volvo of White Plains has been the best to date! I’m sure the entire sal More

by sboard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Van Rossum
Mar 18, 2020 -

Volvo Cars White Plains responded

Hi Marlon! Thank you for sharing your amazing experience with us! We are so glad that we stand out above the rest, and it's thanks to our staff, Owen included, that we do. Everyone on staff works each day to create a welcoming and professional atmosphere that allows our customers to explore our vehicles in comfort and find their best match without any added pressure. We're sure that Owen answered all your questions for you, but if you have any remaining that you didn't think of until you got home, we would be happy to answer them for you! Safe Travels and see you next time Marlon!

March 06, 2020

This is my 7th Volvo lease/purchase After purchasing or leasing 6 Volvos from a previous Volvo dealer, I have to say that Volvo White Plains and Owen was by far my best Volvo experience. More

by jstansell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Vanrossum (Sales Consultant), Bob and John (Sales Managers)
Mar 09, 2020 -

Volvo Cars White Plains responded

Hi Joyce! It makes us so happy to see that we have been the best experience so far and we hope we continue to get the opportunities to show you how great our staff is! Owen is fantastic and such an asset to our team! He's a great listener and is eager to pair his customers with the vehicle he believes will best suit them! Even though you are a veteran Volvo owner, if you have any questions remaining about your new Volvo, we would be happy to answer them for you! Please get in touch if there is anything else that we can do for you before next time! Safe Travels until then and congratulations again!

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