Volvo Cars White Plains

Beginning to end sales, finances and instructions were concise, timely and pleasing- thanks team Premiere Collection concise, timely and pleasing- thanks team Premiere Collection More

Had another great experience at Volvo Cars White Plains. Stephanie Wie was fantastic to work with and she and her manager gave us a wonderful deal and frictionless experience even while the auto market is n Stephanie Wie was fantastic to work with and she and her manager gave us a wonderful deal and frictionless experience even while the auto market is nuts. Super happy all around! More

It is not the dealership that I am rating, the dealership is excellent. Unfortunately I cannot say the same for the service center. The entire experience was horrible. It was the first time I chose to have t is excellent. Unfortunately I cannot say the same for the service center. The entire experience was horrible. It was the first time I chose to have the valet service. I was told car would be ready that day and as soon as the vehicle arrived at the center I received a text asking me if I needed the car back that day. I informed them that yes I would and then told it would not happen. After back and forth text messages I did not receive the car until the next day. One of the issues that needed servicing was about the air conditioner and it has not been resolved! No one seems to know what the other one was doing and I left a message with the service manager, Rob, on his machine, he never extended the courtesy of calling me back. The entire experience was stressful and frustrating. Very disappointed with my “Volvo family.” More

Left the car for service. Did not get a callback for the status. When I called the service, I was told that I will get a call back from the associate. But no one called. Tried Did not get a callback for the status. When I called the service, I was told that I will get a call back from the associate. But no one called. Tried again after a couple of hours. Same thing happened. Finally I got frustrated and took a ride to the dealership. I was told that the car will need to stay overnight. The associate called next day and said I can pick up the car at 12:30. Stopped by the dealership at 2. I was made to wait for almost an hour. This people doesn’t seem to care too much for the customer’s time. More

My husband and I recently leased an XC90 with the help of Steve Zinaman and Dominic. The whole experience went very smoothly and we love our new car. Both were professional and helped us through the process. Steve Zinaman and Dominic. The whole experience went very smoothly and we love our new car. Both were professional and helped us through the process. Steve was very quick to respond to all of our questions and requests and Dominic was thorough in his explanation of the various features of our new car. Highly recommend them both! More

I had the opportunity to meet and work with Steve and Dominick. They helped in choosing the car I really wanted! Both were professional and very nice! Dominick. They helped in choosing the car I really wanted! Both were professional and very nice! More

We had an excellent experience working with Steve Zimmerman and Dominic. They answered all of our questions simply and were very patient with us. The pick up process was very easy. Zimmerman and Dominic. They answered all of our questions simply and were very patient with us. The pick up process was very easy. More

I waited for apple car play to be installed in my ‘22 xc60 and they let me know when it was available and installed it for me. xc60 and they let me know when it was available and installed it for me. More