Volvo Cars White Plains
Elmsford, NY
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I brought my Volvo S40 for service twice thinking it would be more convenient because I work in Tarrytown. Wrong. 1) No internet option for working professionals, 2) was not told in a timely manner wh would be more convenient because I work in Tarrytown. Wrong. 1) No internet option for working professionals, 2) was not told in a timely manner when the work was completed and 3) loaners are not available if you haven't bought the car from them. Overpriced services, sub-par customer service. If you live in Connecticut I would highly recommend Danbury Volvo. More
I have lease 3 new Volvo's from Big Dee. I always get the best deal. They are very nice to do business with. I had a 2001,2005 and now a 2007. I have reccomended all my friends and family to them. best deal. They are very nice to do business with. I had a 2001,2005 and now a 2007. I have reccomended all my friends and family to them. My father bought his car from them in 1969. If you want a new Volvo this is the only place to go. More
This guy is an idiot. Insulting your intelligence and always making excuses on why items are not covered and why I have to bring my XC90 in 8 times for front end work. I have now replaced the entire fro always making excuses on why items are not covered and why I have to bring my XC90 in 8 times for front end work. I have now replaced the entire front end parts from tires to sway bars to shock tower, brakes, alignment all done in the first 20 K miles. More
Run, don't walk away from this place. I bought a Pre Owned Volvo from them and had to ask for a copy of the PreOwned Checklist, which they are supposed to put in the glovebox with all other paperwork. O Owned Volvo from them and had to ask for a copy of the PreOwned Checklist, which they are supposed to put in the glovebox with all other paperwork. Or should I saw TWO checklists, as the first time we picked up the car from the dealership it had a faulty catalytic converter and began emitting black smoke. Delivery is only allowed to take place at certain times of the day, because midday on a Saturday a POTENTIAL customer is considered more valubale than someone who already spent money on a car. Not to mention that the inside of the car WAS NOT CLEAN upon delivery ad there were stains, markings and even some black goo on teh driver's seat adjuster. Also upon delivery we were not informed of any minor defects to the car, such as the torn seats or scrapes on the back bumper. My only option now is to have this car RE-INSPECTED at another Volvo dealership, which will cost $$$. I don't thrust teh mechanics- how can a car with a bad catalytic converter pass a NY state inspection?! Sales managers I spoke to were nothing but rude and had serious attitude problems. I got the impresion that just b/c I was not purchasing a $50,000 Jaguar deemed me not as important of a customer. They need some serious customer svc training at this place, as they are making Wal-Mart look competant. More