Volvo Cars White Plains

MR. BOSSHART WAS VERY KNOWLEDGEABLE ABOUT THE CAR WE WERE INTERESTED IN AND DISCUSSED IT IN DETAIL. HE WAS EXTREMELY FRIENDLY AND HELPFUL IN HIS DEALINGS WITH US AND MADE PURCHASING A NEW VOLVO A PLEASANT INTERESTED IN AND DISCUSSED IT IN DETAIL. HE WAS EXTREMELY FRIENDLY AND HELPFUL IN HIS DEALINGS WITH US AND MADE PURCHASING A NEW VOLVO A PLEASANT EXPERIENCE.. MR. BOSSHART IS AN ASSET TO THE DEALERSHIP AND THEY ARE FORTUNATE TO HAVE HIM. More

I had decided that the 2013 Volvo c30 was the vehicle for me, which was the first step; but shopping different Volvo dealerships was the second. Big Dee Volvo and specifically Bill Bosshart made the buying p me, which was the first step; but shopping different Volvo dealerships was the second. Big Dee Volvo and specifically Bill Bosshart made the buying process quite easy for me. In the past my buying experiences had always been somewhat of a pain, filled with a lot of stress, questions, and pressure. Big Dee Volvo did not make me feel this way at all. From the minute I walked in I felt more relaxed than I ever had when looking at a vehicle. There was no pressure. There were no empty promises. There was no rush. Bill Bosshart made every effort to see if he could find what I wanted and for the price that I had mentioned as my cap. He was working for me. Oftentimes I find that I'm the one who seems to be doing most of the hoop-jumping. And if I'm the one footing the bill then why should I have to do all of the work as well? I shouldn't. But it didn't stop there. Mr. Bosshart was excellent at communicating with me throughout the car buying process. I always spoke with him, emailed him, etc. With other dealers I've felt as if I've had to deal with 2, 3, or even 4 different people. This is a waste of time. I felt taken care of at Big Dee Volvo by my sales representative. And when you're making a huge purchase like a new car you ought to feel taken care of. I can't say that same thing for a lot of other dealerships. In summary I'd just like to say that Big Dee Volvo is what you want your car buying experience to be like. Calm. Informative. Professional. Hands on. One on one. Patient. Fair. And they don't just drop you once you've made your purchase. Mr. Bosshart has answered any/all questions that I've had since my purchase. He doesn't treat me like just another customer. He treats me like a VIP. You can't go wrong with Big Dee Volvo. I couldn't recommend it any more than I am right now. -Tony F. Riverdale, NY More

The experience at Big Dee, where I acquired a new Volvo S60, was outstanding. I was graciously received, and I engaged in open and helpful conversation with Bill and Frank. Both were involved in locating S60, was outstanding. I was graciously received, and I engaged in open and helpful conversation with Bill and Frank. Both were involved in locating a car that met my specs precisely. I could not have been treated better. It was a delight to work closely with Bill, who kept me informed of the search for the car of my choice and who could not have been more helpful. This is a terrific dealership, with an attractive showroom and intelligent, cooperative salesmen. Highly recommended! More

Upon visiting Big Dee Volvo, we met Bill Bosshart and he almost instantly made us feel welcome, and very comfortable in our conversation about purchasing a new Volvo XC70. It wasn"t long before we realized almost instantly made us feel welcome, and very comfortable in our conversation about purchasing a new Volvo XC70. It wasn"t long before we realized we were in the right place. He is very knowlegeble, professional and easy to talk to. We did not feel rushed or felt like we were being talked into buying anything as we have felt in other dealerships. He was more than accomodating and we felt comfortable asking any questions we had. More

the people are a bunch of crooks. i had my volvo services and they busted my radiator and gave me back my car as if nothing happen. they also tried to sell me a new cilynder for my brakes. when a took it bac and they busted my radiator and gave me back my car as if nothing happen. they also tried to sell me a new cilynder for my brakes. when a took it back the next day they said the damage did not happen there. they also wanted to charge me to fix the car, like i am a fool. i took the car to another shop and had the radiator fixed for one hundred and fifty dollars less. i was also told that i did not need a new cilynder for my braked. BIG DEE VOLVO IS A BUNCH OF CROOKS. More

A Big THANK YOU to Big Dee for taking great care of my XC90. While on vacation a month after purchasing my second Volvo (used '05 V8) I got the counter balance shaft breakdown on I-95 and 800 mi. from ho XC90. While on vacation a month after purchasing my second Volvo (used '05 V8) I got the counter balance shaft breakdown on I-95 and 800 mi. from home. Big Dee took care of all the onerous details, especially dealing with the (Ford dealer) warranty, and getting the engine replaced. Communication was outstanding through the whole process. Special kudos to Helene for looking out for me and staying on top of things. Car is running great now and expect years of enjoyment. Thanks Again ! More

If this story doesn't explain a HORRIBLE dealership, then I don't know what does. DO NOT GO HERE!!!! My husband brought our car in last week for its 75k tuneup & new front breaks. As he was leaving the deal I don't know what does. DO NOT GO HERE!!!! My husband brought our car in last week for its 75k tuneup & new front breaks. As he was leaving the dealership he heard a noise coming from the back tires. He brought it back in & the staff was extremely rude to him saying they heard nothing when they drove, that the car was fine & he had to pick it up that day. He picked it up the next day & drove it home & it sounded ok. I drove the car from NYC to Boston this past weekend. Luckily I was stuck in 25 mph traffic most of the way, if not I might not be here to write this note. About 50 miles from Boston I heard a horrible humming noise & the car started shaking. Thinking it was my bike on the roof I pulled over & took the bike off. Got back on the highway & felt the steering was off. Went extremely slow the rest of the way to Boston, by the time I got there the car was making the worst screeching noise I've ever heard. I looked at the back driver side tire & was STUNNED to see that 2 lug nuts had fallen off the tire, & the tire was sticking out from the car ready to fall off! I called AAA & they came & said I was lucky to be alive & he had never seen anything like this. Had I not hit traffic the tire would have fallen off as I was going 75 mph on the highway. I would either be dead or seriously injured. Luckily they put the tire back on, put an extra lug nut on & I was able to bring it to a mechanic the next day. They too could not believe the story & said that I was very lucky. He said the inside wheel was completely scratched up, but fortunately no real damage. We paid $930 to get our car fixed at the dealership, we were treated horribly & then had to pay an extra $110 to get something fixed that should NEVER have been an issue. More