Volvo Cars White Plains
Elmsford, NY
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I am giving Bill and Big Dee Volvo the highest possible rating given the great experience I just had in my lease of a new S-60 T5 sedan with all wheel drive. Bill made the experience practically effortles rating given the great experience I just had in my lease of a new S-60 T5 sedan with all wheel drive. Bill made the experience practically effortless for me and secured a great lease program that fit my pocketbook without giving up the car options that were a priority for me. This is my second Volvo at Big Dee because of the positive experience. The professionalism and customer service continue to be impressive. I recommend this dealership wholeheartedly and especially Bill Bosshart! More
Bill Bosshart (sales consultant) and Bill Whited (sales Manager) have earned my praise. The total experience at Big D Volvo was Relaxed, with none of the High pressure, buy on the spot Sales pitches I ha Manager) have earned my praise. The total experience at Big D Volvo was Relaxed, with none of the High pressure, buy on the spot Sales pitches I had recently experienced at several other Dealerships, both Volvo and other Luxury Brands. Bill Boshart answered all questions, and received straight forward information on both the Vehicle (S-60 T-5 AWD) and on the Terms of the Lease. NO hidden costs etc. My wife and I came back to Big D several times over several weeks, and upon each return Visit we were were greated by a most helpful greater at the door, Just to say Hi and welcome. No roadblock or intimidation! If Bill Bosshart was not immediatly available, another sales rep. greated and offered any help till Bill was available. Bill Whited would also come over with a warm welcome handshake, offering any assistnce. We never felt pressured to buy/lease, were never asked when and if we were going to do a deal. It was never difficult to leave the Showroom, and in fact we were encouraged to come back any time with questions and additional test rides, when WE felt we wanted to. NEVER any pressure to "Close the Deal" as we experienced at other Dealers! When we made up our minds to Lease the Volvo, Bill held to the price we had discussed weeks before, without the typical the deal changed etc. All paperwork was handled by him, without the Office jumping to finance, final approval by manager etc. Delivery went smoothly, Bill took his time explaining all the electronics to us. We were also met by Bill Whited and the General manager of the Auto Group (Volvo/Jaguar/Subaru/Mazda) who were extreemly sincere in expressing their appreciation for our purchase, and welcoming us to the "Family" Thanks BIG D.... More
Salesperson was friendly, efficient and competitive with pricing. Follow up with details was excellent. Customer service was valued and employees were friendly and courteous. Car was ready on time. pricing. Follow up with details was excellent. Customer service was valued and employees were friendly and courteous. Car was ready on time. More
Bill Bosshart is a straight shooter. He knows the product very well and was particularly helpful in explaining the features of the car and setting all features that can be customized. He made the transaction very well and was particularly helpful in explaining the features of the car and setting all features that can be customized. He made the transaction as effortless as possible. More
Third car in a row I bought from this dealership. Great service and responsiveness to questions while getting familiar with it. Already recommended both the dealership and the car to a family member. service and responsiveness to questions while getting familiar with it. Already recommended both the dealership and the car to a family member. More
2nd Volvo leased at Big Dee and with Darius over past 13 years. Great experience working with him. He is professional and knows the product line well. Leasing at Big Dee is stress free and you cannot beat a years. Great experience working with him. He is professional and knows the product line well. Leasing at Big Dee is stress free and you cannot beat a Volvo for safety, cost and service More
We have dealt with Gene Skelton for over 15 years in our purchase of new Volvo’s and he is knowledgeable, honest, trustworthy, friendly, will not over sell you. No pressure to buy on the spot. He really wan purchase of new Volvo’s and he is knowledgeable, honest, trustworthy, friendly, will not over sell you. No pressure to buy on the spot. He really wants to understand what you want in a car. In our many years purchasing cars, Gene stands out as the best we have ever dealt with. The Warner’s More
Bill Bosshart was a pleasure to deal with. My wife and I enjoyed our experience in getting our 2013 Volvo from Bill. He was very straightforward, accommodating and professional. He also followed up to make enjoyed our experience in getting our 2013 Volvo from Bill. He was very straightforward, accommodating and professional. He also followed up to make sure we were totally satisfied. Having purchased over a dozen Volvos in the past, this transaction was the best and easiest ever. We would also like to commend Bill Whited, the sales manager, who is also a terrific guy and facilitated our deal. We are very grateful to both Bill B. and Bill W. in taking the stress out of our purchase and making this a truly pleasant experience. J & J Castagna More
Scam artists who will lure you in with a good price and change it at the last second. They have no qualms about cheating customers. Don't believe their lies. change it at the last second. They have no qualms about cheating customers. Don't believe their lies. More
I had a great experience at Big Dee Volvo. Our saleman Gene Skelton was great to work with and was really helpful in educating us throughout the entire process. Gene Skelton was great to work with and was really helpful in educating us throughout the entire process. More