Volvo Cars White Plains
Elmsford, NY
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Carlos was professional, enthusiastic and courteous over the phone. I knew what I was looking for, and he didn't waste my time. When I finally came to the dealership to meet him and pick up the car, I reali the phone. I knew what I was looking for, and he didn't waste my time. When I finally came to the dealership to meet him and pick up the car, I realized he was new to the car business, but he behaved as if he had been in the business for years. When it was time to go over the details of using the car, he was great at describing how things worked, and he helped me with a little of the electronics programming. I left Big Dees with a smile on my face. And I liked the bow tie! Nice work, Carlos! And thank you! More
Gene Skelton made the entire process so easy and painless that we bought one vehicle and leased a second vehicle on the same day (which makes these our 3rd and 4th Volvo from Big Dee)! I highly recommend thi that we bought one vehicle and leased a second vehicle on the same day (which makes these our 3rd and 4th Volvo from Big Dee)! I highly recommend this dealership (and especially Gene Skelton) without reservation!!! More
Gene and the staff at Big Dee Volvo were a pleasure to deal with and we would definetly reccomend Gene and the dealership to freinds and family. After patiently describing the various packages and a test deal with and we would definetly reccomend Gene and the dealership to freinds and family. After patiently describing the various packages and a test drive, the vehicle we wanted was not in stock at the dealership, our salesman Gene located the vehicle at another dealership and was able to make our deal happen at Big Dee Volvo at a very fair price. In addition to purchasing a new XC60 we sold them our Mazda CX-7, the entire process was professenal, courteous and easy. The day after the sale we scheduled a time with Gene to review all the vehicle features and functionality, Gene was so patient and knowledgeable he spent an uninterupted hour with us. We really appreacited it, thanks so much! More
I worked with Bill Bosshart. He was well- informed and genuinely interested in helping me to find the car at the price that suited my needs. After consistently being underwhelmed by several other dealersh genuinely interested in helping me to find the car at the price that suited my needs. After consistently being underwhelmed by several other dealerships Bill and Bill were a surprising and refreshing change. More
This is the second time I have dealt with Gene Skelton. He is courteous, friendly, patient, and has a great sense of humor. Although I was reluctant to downsize from my beloved XC90 of 10 years to the XC6 He is courteous, friendly, patient, and has a great sense of humor. Although I was reluctant to downsize from my beloved XC90 of 10 years to the XC60, he made the transition smooth and easy. If I wasn't so rigid it would have been painless. He continues to answer all of my questions quickly whether it is by telephone or email. More
I recently purchased a 2013 XC70. I got a very fair value for my trade, even though the mileage was high, and a terrfiic price on the new one. Joe was GREAT, and took care of ALL the paperwork related to my for my trade, even though the mileage was high, and a terrfiic price on the new one. Joe was GREAT, and took care of ALL the paperwork related to my Costco program. They are already sending me my gift card. Bill Whited also pitched in some extra for my trade which was very much appreciated. In all honesty, I would NEVER go anywhere else but Big Dee, and I firmly believe my good experience was not unique, but consistent with their approach to everyone. Thank you, guys. More
We bought our S80 Volvo from Carlos Gomez and he made it a very painless and enjoyable experience. We recommend him highly and would do business with him again. a very painless and enjoyable experience. We recommend him highly and would do business with him again. More
Darius was outstanding from the moment we met him. Well spoken, polite, knew his product extremely well, negotiated the deal very well. His manager, Bill was very nice and accommodating. He priced the u spoken, polite, knew his product extremely well, negotiated the deal very well. His manager, Bill was very nice and accommodating. He priced the used car fairly. Paperwork was done easily. The best part of the deal was closing the deal. The car is for my daughter. He spent a large amount of time with my husband and my daughter, very very detail oriented. The owner came over and watched as well as the Manager. I have never had an experience like this and would highly recommend this dealer to any of my friends. More
I was very pleased to lease my first Volvo from Big Dee Volvo in Elmsford, New York. Mr. Bosshart went out of his way to provide excellent customer service from the moment I entered the dealership. Not o Volvo in Elmsford, New York. Mr. Bosshart went out of his way to provide excellent customer service from the moment I entered the dealership. Not only did I feel that he worked to get me the best price possible for the car I wanted, but he was responsive to all my inquiries both my phone and email. When I picked up my car, Mr. Bosshart was extremely patient and reviewed all of the car's features and technology, many of which were new to me. He even came back to assist me when I had additional questions once we were finished, because I had already forgotton some of the instructions. That kind of patience is rare and was much appreciated! I would highly recommend both this particular dealership and Mr. Bosshart to anyone seeking to lease or purchase a Volvo. Laurie Sullivan More