Volvo Cars White Plains

Great experience, great car! I came in assuming the S60 was going to be out of my price range. I met Gene, who is incredibly friendly, and applied absolutely no pressure. He answe I came in assuming the S60 was going to be out of my price range. I met Gene, who is incredibly friendly, and applied absolutely no pressure. He answered my questions, he ran some numbers to show me that the car was in fact very much in my price range. The process was a bit long because I still had to deal with returning another car that was on lease. He couldn't have been more friendly and helpful throughout the process. I also checked the price I got at two other Volvo dealerships, who both told me that I should take Big Dee's deal immediately, since there was no way they could match it. A great experience with Big Dee -- and 2 months in, the car is absolutely awesome! More

First car Gene was great and got us into our new s60 in one day. Very happy with the experience, it was out first new-car purchase. Gene was great and got us into our new s60 in one day. Very happy with the experience, it was out first new-car purchase. More

Bill Bosshart - great salesperson Bill was very friendly, informative without being high-pressure, and helped me get a great deal on a new Volvo. I would highly recommend him Bill was very friendly, informative without being high-pressure, and helped me get a great deal on a new Volvo. I would highly recommend him More

Excellent experience this was by far the best experience i have had leasing a car. i have leased 5 cars each time was miserable.Feeling unsure and always getting hit with this was by far the best experience i have had leasing a car. i have leased 5 cars each time was miserable.Feeling unsure and always getting hit with a bunch of lies and nonsense. at big D our salesman was honest straightforward. he did not play a high low game or try to use his manager as leverage. his initial offer was fair. he was knowledgeable about the vehicle we were interested in and we had a fair negotiation that was mutual for both sides. painless stress free NO NONSENSE. i would recommend big D to anyone looking for a Volvo. More

Years of greatness! Big Dee Volvo and Gene Skelton have been providing my family with exceptional sales services for over 15 years. For years my parents have leased volv Big Dee Volvo and Gene Skelton have been providing my family with exceptional sales services for over 15 years. For years my parents have leased volvos for my use, and the last xc60 held the most precious cargo, their first grandson. Now after many years of generosity, I have taken over my first lease, and of course it was the new XC60, which I love. The whole experience of turning in the old car and getting the new one was very smooth thanks to Gene. I highly recommend Big Dee and Gene to anyone who is looking for a safe yet fun car and no hassle service. More

I just leased my third Volvo from Big Dee Auto Group and the overall experience was excellent. My family and I are extremely happy with the sales division and their attention to finding the right car for ou the overall experience was excellent. My family and I are extremely happy with the sales division and their attention to finding the right car for our needs. In terms of the service department, it runs efficiently and the staff members have always been very courteous. I am confident that when the lease is up on our other Volvo, we will be coming back to Big Dee to lease another car. We are very satisfied with the professionalism that the Big Dee staff members have always demonstrated because it made the whole leasing process go very smoothly. More

I had been a Big Dee Volvo customer for many years, but 6 years ago moved to another brand. I had always had good experience with the dealership. I was evaluating Audis and Volvos to replace an expiring Audi years ago moved to another brand. I had always had good experience with the dealership. I was evaluating Audis and Volvos to replace an expiring Audi lease. Always helpful, Vic put me in touch with Gene, who worked with me to get the car and features I wanted, at a price I was comfortable with. Bill stepped in to finish the deal and deliver the car. I was very pleased, but not surprised! More

William Bosshart was so helpful assisting us with the purchase of our new Volvo. As new parents, safety was a huge concern and we knew Volvo was the way to go, but having Bill help us work out all of th purchase of our new Volvo. As new parents, safety was a huge concern and we knew Volvo was the way to go, but having Bill help us work out all of the details, including a trade-in, made it a great experience. Every glitch that came up, Bill was able to help us figure it out. Very happy with our experience overall. More

Both Gene and Tony provided excellent customer service. They are knowledgeable, friendly, and honest. They listened to my needs, discussed/showed me options, and then worked with me to get to a great pri They are knowledgeable, friendly, and honest. They listened to my needs, discussed/showed me options, and then worked with me to get to a great price. They didn't try to sell me something that I didn't need. I strongly recommend Big Dee Volvo. More

Not a friendly environment!!! When I walked into the service department I didn't even get acknowledged. When you enter a business you expect to be acknowledged. I wasn't and I wonder why?!?!?! I felt service department I didn't even get acknowledged. When you enter a business you expect to be acknowledged. I wasn't and I wonder why?!?!?! I felt the tension once I entered. I went in for the parts department so I had to bypass both people at the service desk who didn't even ask if I needed assistance or acknowledge me. They saw when I entered but continued to keep their head down and totally ignored my presence. I proceeded to the cashier and very pleasantly spoke to her and she did not have a polite response after I said "hello how are you", but she told me very frank "IF YOU ARE HERE FOR PARTS GO OVER THERE AND JUST RING THE BELL AND SOMEONE SHOULD BE WITH YOU IN A MINUTE OR SO..." I must say that the gentleman who assist me after ringing the bell for some sort of assistance, his demeanor and professionalism wasn't that great either. Even though I live in the neighbor, I would rather travel over the Tappan Zee Bridge and do my business with Palisades Volvo where I purchased my vehicle and where they treat their customers with dignity respect and are very professional. I wouldn't dare return!!!! More