Volvo Cars White Plains

Our sales consultant, John Sherwood,was excellent. Large inventory of certified pre-owned XC60s that were in excellent condition. Large inventory of certified pre-owned XC60s that were in excellent condition. More

John Sherwood was incredibly helpful throughout the purchase process. He was super knowledgeable and straightforward and helped us understand the details of the different choices we had to make. We a purchase process. He was super knowledgeable and straightforward and helped us understand the details of the different choices we had to make. We are very grateful for his assistance and excited about our purchase. More

We had a wonderful experience with the professionalism of Cristian De La Cruz he went above and beyond so everything was easy and smooth on the purchase of our new car. Highly recommended! Cristian De La Cruz he went above and beyond so everything was easy and smooth on the purchase of our new car. Highly recommended! More

Disappointed with both the technicians and the front office this time around. Been doing both regular factory maintenance checks and more elaborate fixes. This was a 20k mile check for my xc90 plus trou office this time around. Been doing both regular factory maintenance checks and more elaborate fixes. This was a 20k mile check for my xc90 plus troubleshooting 4 issues (keyless entry broken, stiff brake pedal, back camera malfunction, auto break in way out of garage), . Day 1 - I was told that 20k mile check was completed but they’d keep the car so a senior engineer looks at it. Day 2 - I was told the keyless entry was fixed (they changed batteries in the keys which I told them I already did so prob not that), and they couldn’t replicate the other 3 issues. Arrived at the dealership, tested the keys, of course they did t work. My service agent basically shrugged and said he was just the middle man after I asked him whether their tech test their fixes. Mind you this is a $250/hr shop. Had to leave the car over for over a long weekend so even a more senior tech can look at the car. 3 days later, was called again. Ow they finally fixed keyless entry properly and identified a fix for one more of the four issues. Just really disappointed with the sloppy workmanship and the clueless and careless front office. Will have to find another dealership to service my cars. More

Excelente customer service. The work was completed on time. I was able to track the service progress on my phone. The service advisor Nikson was great at scheduling my rides to The work was completed on time. I was able to track the service progress on my phone. The service advisor Nikson was great at scheduling my rides to work and then back to pick up my car and at the dealership. More

When my 2014 S60’s alternator stopped working on Rt 287 in Westchester en route to Cape Cod, the White Plains Volvo Service Department was able to order a new unit and repair my car. Your Customer Service in Westchester en route to Cape Cod, the White Plains Volvo Service Department was able to order a new unit and repair my car. Your Customer Service Advisor kept me informed and your facility is very clean and comfortable. More

The staff are professional, polite and informative. The dealership has a very comfortable seating area if you are waiting for your vehicle. The staff keep you informed on the progress of your car’s se The dealership has a very comfortable seating area if you are waiting for your vehicle. The staff keep you informed on the progress of your car’s servicing. More

Clean, professional,well-staffed, thorough inspections, estimates/service options impressive via text, car cleaned upon completion estimates/service options impressive via text, car cleaned upon completion More

I pre-ordered the EX30 to be delivered in 2024 and paid a $500 refundable deposit. I extended my current lease in order to wait for this car. The delivery of the car to the US was cancelled for 2024 and ob $500 refundable deposit. I extended my current lease in order to wait for this car. The delivery of the car to the US was cancelled for 2024 and obviously I cannot wait another year. I have asked for a refund from both Volvo USA and Volvo White Plains. Volvo USA direct me to the dealership and the dealership directs me back to Volvo USA or does not respond at all. I have been unable to get my money back. More

Awesome, Great Service Every Time I go The Staff is Very Pleasant and Professional They Never Disappoint Elijah is extremely helpful !!! Stan Volvo Owner Pleasant and Professional They Never Disappoint Elijah is extremely helpful !!! Stan Volvo Owner More