Volvo Cars Westport

Do not assume that the service department at Volvo of Westport will honor their word. Get everything in writing, and look at the print out. For a big job you might want to get a lawyer to review the wor Westport will honor their word. Get everything in writing, and look at the print out. For a big job you might want to get a lawyer to review the work order. Do not trust these guys. More

Less is more! When does a dealership give you more, by "selling" you less? Repair service that is! I was so happy to consult with my service advisor and service m When does a dealership give you more, by "selling" you less? Repair service that is! I was so happy to consult with my service advisor and service manager at Volvo of Westport following their examination of my 2009, S80. The vehicle has "high mileage", thank you Volvo, and needed some work. The happiness for me was the recommendation by Volvo of Westport. It was to do nothing! That's right, you read it right! My dealership advised me to NOT do work that was technically needed but not wise from a practical standpoint! Thank you for your outstanding consideration to a customer's needs. More

Friendly and attentive service I get my car serviced by Volvo of Westport. Eric Moretti is super attentive and caring to the point that he even had my car next to the awning on a ve I get my car serviced by Volvo of Westport. Eric Moretti is super attentive and caring to the point that he even had my car next to the awning on a very rainy day so that I won't get soaked getting back in. No push for "additional services" and a no-nonsense approach keeps me going back to these guys. They sell by not trying too hard to sell. More

Great cars and a great staff at Volvo of Westport Let’s face it. Car buying can be a real pain some times. Just deciding on the car you want and the options that are right for you can be hard enough Let’s face it. Car buying can be a real pain some times. Just deciding on the car you want and the options that are right for you can be hard enough, but the prospects of having to deal with hard driving sales associates can be downright intimidating. Fortunately for us we were drawn to Volvo of Westport by their high quality, fairly priced inventory of cars. When we arrived at the dealership to look at a particular XC90 we were interested in, we were promptly greeted by Lee Weston. Lee proved to be a genuinely nice and patient sales consultant, who was both very knowledgeable and attentive to our needs. He provided us every opportunity to inspect, test drive, and discuss with him the XC90 and its numerous options and features and never pressured us. Not only did Lee help us to explore our various choices relative to the purchase of our new care, he also took the time to get to know us, and discuss with us our interests and hobbies. By the time we had reached our decision to purchase the car, we found ourselves to be relaxed, stress free, and confident in our decision. We were also very pleased with the customer service provided by John Daley who helped us to complete the various forms and paperwork involved with the purchase of the car. John was a very friendly and accommodating person and similarly took the time to get to know both my wife and I. John answered every question we had and very thoroughly explained for us each document that was to be completed. I would not hesitate to do business with the folks at Volvo of Westport again in the future! Sincerely, Bryan Driskill More

Straight-forward, great buying experience I met with Lee, the sales representative, and looked at a few Volvos on the lot, but finally settled on a 2010 S40. I financed the car, so the dealers I met with Lee, the sales representative, and looked at a few Volvos on the lot, but finally settled on a 2010 S40. I financed the car, so the dealership was helpful in facilitating all the necessary transactions and was there through the step-by-step process. It was a great experience overall, and was able to drive away with the car on the same day. Lee was honest and straight-forward and because of him, I would buy again from Volvo of Westport. More

Honest Advice Each time I visit the dealership Eric has already reviewed my reservation and I'm greeted with a smile. Although this is not the closest Volvo dealers Each time I visit the dealership Eric has already reviewed my reservation and I'm greeted with a smile. Although this is not the closest Volvo dealership to my house its definitely worth driving or towing the extra miles to get my S70& Xc90 serviced. The honest advice and the entire experience is top notch! Eric goes that extra mile and sincerely cares about his customers. Thank You! More

Superior Service It's been a pleasure working with Steve Kowalcyk over the last several years. He's an outstanding service advisor who has been instrumental in keepin It's been a pleasure working with Steve Kowalcyk over the last several years. He's an outstanding service advisor who has been instrumental in keeping my 2007 XC 70 running and looking like new, which is no small feat at 160,000 miles. At the end of my last service, Steve recommended an exterior detailing to remove the tree sap which speckled the hood and rooftop. The detailing was done today with fantastic results - it looks like my Volvo received a ruby metallic paint job! Steve told me to "enjoy the shine" and I will. More

30,000 Mile Service An amazing experience from start to finish. Reservation easy. Arrived on time and greeted by Jessica. Very friendly and professional, had been expecti An amazing experience from start to finish. Reservation easy. Arrived on time and greeted by Jessica. Very friendly and professional, had been expecting me. Jessica explained what the service entailed, what was already covered and what was not and that total cost should be about $40. After that, Jessica showed me to the waiting area and pointed out where i could get coffee & bagels. Said it should take no more than a couple of hours. She checked on me after about 45 minutes to see if everything was ok, and was back after an hour and a half to say the car was ready to go and that it had been washed. Why isnt every car dealer like this? Thank you Volvo of Westport and thank you Jessica!! Geoff Brown, Wilton, CT. More

Pleasant Experience Excellent 60,000 service appointment for my 2011 XC 60. Stephen Kowalcyk is an excellent advisor. He explained everything in detail. My Volvo was chec Excellent 60,000 service appointment for my 2011 XC 60. Stephen Kowalcyk is an excellent advisor. He explained everything in detail. My Volvo was checked out bumper to bumper. More

Jorge Calvo Hello All, This is a review that I should have written a while ago and it concerns Jorge Calvo. I have 3 Volvo wagons: two 1996 850s and 1999 X Hello All, This is a review that I should have written a while ago and it concerns Jorge Calvo. I have 3 Volvo wagons: two 1996 850s and 1999 XC. From time to time, I have to stop the service desk to arrange for “dealer only” service items on my cars. On those occasions, by design or luck I seem to always wind up with Jorge Calvo. I confess, I may have a secret bias. I say that, because every time I have dealt with Jorge, he has been very pleasant and thorough. I’m sure all the service writers at Volvo of Westport are good, but I have to say when Jorge says he will make sure something is done, it will get done. If he doesn’t know the answer to your question, he will get back to you quickly with the answer. Recently, I had to get a duplicate key made for my ’99 XC because my oldest daughter had just gotten her license. I mentioned that I had three daughters. When I went to pick up the key, he presented me with 3 Volvo of Westport key fobs. He said: “Your daughters may fight over who drives the ’99 XC, but at least they won’t have to fight over key fobs.” I thought that was a thoughtful gesture and nice touch. Like I said, based upon that positive experience and others I always make a point to say “Hello” to Jorge on my way to the Parts Dept. I hope this is helpful to others. Hugh J. Donnelly, Esq. More