Volvo Cars West Springfield

OUTSTANDING Service and Friendly Staff! OUTSTANDING Dealer! I purchased a pre-owned car from Fathers and Sons Audi and the service was amazing. I live in St. Louis and they took additional p OUTSTANDING Dealer! I purchased a pre-owned car from Fathers and Sons Audi and the service was amazing. I live in St. Louis and they took additional pictures of the car for me and described it in great detail so I felt comfortable before flying to pick it up. When I showed up, it was exactly as described and I was in and out of the dealer in less than an hour. It probably would have been even less time, but my salesman was helping me get free tickets to a local attraction in town. Vinnie and Chuck, my sales team, were OUTSTANDING! I might just have to fly to MA every time I want to buy a car now!!! More

GREAT customer service! The service department is always willing to go above and beyond the call of duty. They are friendly, knowledgeable and very attentive. They always m The service department is always willing to go above and beyond the call of duty. They are friendly, knowledgeable and very attentive. They always make me feel like family. More

Software Upgrade Prompt, On Time, and great staff. Very personable and enjoyable experience and would highly recommend getting their vehicle serviced here. It was my Prompt, On Time, and great staff. Very personable and enjoyable experience and would highly recommend getting their vehicle serviced here. It was my first experience at Fathers and Sons and I will surely be back ! More

great experience buying my first audi was a great experience, especially working with johnathan. he was very patient, knowledgable and enthusastic. I appreciated not b buying my first audi was a great experience, especially working with johnathan. he was very patient, knowledgable and enthusastic. I appreciated not being pushed to purchase a car as with many other dealerships. would definitely reccommend fathers and sons! thanks! More

Purchase of a Volvo Xc-60 R-Design Working with Mr. Jonathan Schulz was a pleasure. He is an excellent Product Specialist.He is patient and explains intelligently various options. He is Working with Mr. Jonathan Schulz was a pleasure. He is an excellent Product Specialist.He is patient and explains intelligently various options. He is very knowledgeable about Volvo and Audi. More

Easy buying experience. This is my third Audi purchase from Fathers & Sons. When the time came to purchase another vehicle, I had no doubt I would return to Fathers & Sons. This is my third Audi purchase from Fathers & Sons. When the time came to purchase another vehicle, I had no doubt I would return to Fathers & Sons. To begin with, no "pushy salesmen" and the process of trading/purchasing was hassle free. As a woman, I went in thinking I may be taken advantage of but I was provided with options/information, offered a good deal from the start, and was given time to think over the purchase. Everyone I dealt with was professional, courteous, and knowledgeable. I felt they worked as a team rather than individually. The service Fathers & Sons offers is terrific too. I am thankful for the loaner cars they offer/have available so that while my car is in for service, I can take their loaner car (usually much nicer than the car I bring in for service) to get back to work and swap back later. Again, the loaner car option is absolutely hassle free too. More

Very nice car buying experience We worked Jonathan Schulz and had a very nice car buying experience. They were fair and low pressure around all aspects of the sale. Jon took over We worked Jonathan Schulz and had a very nice car buying experience. They were fair and low pressure around all aspects of the sale. Jon took over an hour with us after we purchased the car to educate us on all of the features. I would definitely recommend this dealership and Jon to others. More

Very satisfied from beginning to end This is the third car we are purchasing from Father's & Sons, West Springfield, MA. I will say we have been extremely happy with each transaction. I This is the third car we are purchasing from Father's & Sons, West Springfield, MA. I will say we have been extremely happy with each transaction. I purchased an Audi A4, which I have wanted for quite some time! And his hasn't disappointed! Jonathan Schulz was our salesman, and he was terrific. We even had him come on three different test drives in three different car, and he explained all the attributes of each vehicle. He knew his facts and knew how each car drove and addressed any questions I had. I was also impressed with Phil, whom i believe is the manager. He addresses concerns I had, and went out of his way to make sure my experience was nothing but satisfying. Brenden was the brand new finance manager and he helped me tremendously as well. My husband and I are once again happy customers, and will continue to make Father's and Sons our Car Dealership of choice! Joanne More

Very Helpful Employees followed up quickly and consistently to get the deal completed. Additionally, the staff worked diligently to get the car registered in anot Employees followed up quickly and consistently to get the deal completed. Additionally, the staff worked diligently to get the car registered in another state, which was not an easy task. More

Smooth sailing I knew that I wanted to trade up to a 2016 Allroad with certain features and color, but not the two on the lot. They found one in Boston which was sa I knew that I wanted to trade up to a 2016 Allroad with certain features and color, but not the two on the lot. They found one in Boston which was satisfactory, and I had it four days later. I feel I got a fair price for my 2013 Allroad. This was my third new Audi purchase here in the last seven years. More