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Volvo Cars West Houston

Houston, TX

5.0
594 Reviews

15935 Katy Freeway

Houston, TX

77094

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594 Reviews of Volvo Cars West Houston

August 16, 2022

First time to use the service department and was able to get the hood latch problem covered under warranty and have a loaner during the day More

by mgkoenig1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
August 10, 2022

Great customer service! Dennis was so very helpful and courteous in every way. Dealership was very clean. Didn’t mind the wait while my vehicle was being serviced. More

by Mickinguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
August 04, 2022

Excellent service and quick turnaround. Two thumbs up for the staff, especially Felipe! I highly recommend this location. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
August 03, 2022

In for an oil change. Service was excellent and I appreciated text updates while waiting. I stayed to wait for car to be serviced and wait time was not bad at all. More

by LKing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
July 30, 2022

This dealership is amazing and professional. I drive an hour away just to go to Volvo West Houston. When it comes to advisors; Noel Garcia is the best one there and will make sure to keep you no More

by AlexisWillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Garcia
July 29, 2022

Felipe is THE reason we are so happy with our Volvo ownership experience. He is the most professional, communicative and down to earth service advisor I have ever interacted with. Felipe repeatedly goe More

by gdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 28, 2022

Extensive maintenance service scope and tire replacement took a long time, but reception and interim updates were very friendly, professional and therefore very well received. Thank you More

by Kurt.a.aerts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
July 26, 2022

As usual with this service I had a great experience, everything is swift and high quality. More

by mail@vantonov.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
July 18, 2022

Service is consistent, meets expectations, communicates clearly, services required explained, video confirmation provided, always reliable. More

by 1stXC90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 12, 2022

Quick ID of the problem and while-you-wait completion of the repair. Well done! More

by Parker4rox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
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