Back

Volvo Cars West Houston

Houston, TX

5.0
577 Reviews

15935 Katy Freeway

Houston, TX

77094

Directions

By Type

577 Reviews of Volvo Cars West Houston

June 23, 2023

Dennis , our service advisor, went out of his way to communicate and assure that all went excellent. He is clearly a person focused on customer service! What a delight! More

by Adena Frazier
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
Jun 23, 2023 -

Adena Frazier responded

Great service department!

June 22, 2023

Great customer service and easy to get an appointment. Love the car wash and sweeping that comes w the service appointment. More

by tamsam600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
June 22, 2023

Felipe always takes good care of my car! I appreciate his great service. Sincerely, Barbara Koston More

by barbaraskoston
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
June 20, 2023

Great service! Reasonable wait time! Service advisor was helpful. He explained the services that would be performed in detail. More

by Rpasumarti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
June 16, 2023

Service is truly what sets this dealership apart from others. The staff is exceptionally courteous. And the service itself is always fast, and the lounge is luxurious- just like my Volvo. More

by Suzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pendarvis
June 16, 2023

Chris P is the best service advisor--always friendly, helpful and knowledgable. His prompt service and updates make this service department the best. More

by jkreeves8484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Pendarvis
June 15, 2023

Excellent service and friendly customer representative. Was kept informed of process and time during the entire period I was there. More

by taryane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers, Dennis Rethwisch, Chris Pendarvis
June 10, 2023

Everything was organized and the process of checking in, reviewing recommendations for service, and check out were top notch. More

by Dustin_pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
June 09, 2023

As usual, this was a simple process. The Service Advisor, Chad, was friendly and professional throughout. The waiting area is comfortable, with good coffee and some healthy snacks. Th More

by GeoffTheRef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rison
June 06, 2023

Excellent service advisor Felipe was very helpful and the service department found an item that I didn’t realize was broken. Excellent loaner car. This is the third year that I have used Felipe, highly reco More

by Paustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
...
14
...