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Volvo Cars West Houston

Houston, TX

5.0
577 Reviews

15935 Katy Freeway

Houston, TX

77094

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577 Reviews of Volvo Cars West Houston

July 28, 2023

All i have to say is FELIPE SOMMERS, he gave me best customer service i ever had in a fldealer ship, specially me coming from getting service in other Volvo dealerships, for example: Viti Volvo dealersh More

by Manuel Shower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 28, 2023

Great customer service! Easy to set up the appointments and the updates are wonderful at every step! More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
July 26, 2023

Good customer service and easy to work through processes. Care was ready and clean and all documents easily completed More

by Stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pendarvis
July 26, 2023

The employees were prepared and helpful in all areas of customer service. The waiting area is very comfortable and pleasant. I love getting my car back washed and vacuumed! That is so nice! More

by Bethany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
July 17, 2023

Dennis was excellent. Prompt, courteous and efficient. Although the repair was more than I expected, my overall experience was great. Being able to have a loaner car ma More

by marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
July 15, 2023

Felipe was very professional and treated me with respect. My time is valuable, and he wasted no time and taking care of my issues.q More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 12, 2023

They assessed the problem and went to work on my issue at a moments notice. Felipe was excellent & kept me updated with progress throughout the process More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 11, 2023

Good communication. Easy to set up the visit and they had several reminders. Nice service team to work with. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Sommers
July 07, 2023

Great experience: my first visit there with my 2008 C30. Had a/c work and 150,000 mile service. Actual cost came in below the estimate. Chris was on top of things keeping me informed of progress and my mech More

by pschawe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal, Chris Pendarvis
July 04, 2023

Service is excellent as always. Staff is courteous and very helpful. Service time was very efficient and satisfactory. More

by mebeishir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rethwisch
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