Volvo Cars West Houston

Very professional - communicated in a proactive and professional manner. Recall taken care of and respected appointment time. professional manner. Recall taken care of and respected appointment time. More

Very prompt service. Felipe , the service advisor, kept me updated very well.Loaner car had a great sound system. Felipe , the service advisor, kept me updated very well.Loaner car had a great sound system. More

I arrived 5 minutes late but i was warmly greeted by Chad when I made it to my appointment. Chad got me squared away and out of the dealership in record breaking time. He answered all of my questions and fol when I made it to my appointment. Chad got me squared away and out of the dealership in record breaking time. He answered all of my questions and followed up on all of my questions. Chad is an asset to the team in Volvo West Houston and i'm looking forward to regularly seeing him during my scheduled maintenance. More

It took a few hours to get the services done during my recent service visit, which is longer than it usually takes but they got all of what I needed done and were very nice and professional as always, esp recent service visit, which is longer than it usually takes but they got all of what I needed done and were very nice and professional as always, especially Felipe. More

Chad and others were very polite, courtesy, and knowledgeable. Chad keep me informed at all times about the diagnosis and repair of my car. knowledgeable. Chad keep me informed at all times about the diagnosis and repair of my car. More

Chad was very nice and professional and got my car processed and in right away. They made the service experience easy and flawless. Communications through text and email let you follow your car all t processed and in right away. They made the service experience easy and flawless. Communications through text and email let you follow your car all the way through from beginning to end. More

I have own many high end european brands as well as domestic brands and been to various dealerships, and yours is one of the best i have encountered. The staff are super friendly, knowledgeable and wil domestic brands and been to various dealerships, and yours is one of the best i have encountered. The staff are super friendly, knowledgeable and willing to go above and beyond to make the customer experienc a great one. They are in constant contact concerning the repairs. I quit using my previous volvo dealer because they stopped caring about the customer from when i first started using them. I am happy i found Volvo Cars West Houston. More

Felipe Sommers is a fantastic service gentleman! He is very knowledgeable and always very honest and open with his recommendations. He is a wonderful representative for Volvo. The only service ma He is very knowledgeable and always very honest and open with his recommendations. He is a wonderful representative for Volvo. The only service man I like to work with. More

Ricky was great and helpful through the purchase of the vehicle. The sales process was smooth, and he continues to be helpful with questions and we learn more bout our car. I just want to know what they us vehicle. The sales process was smooth, and he continues to be helpful with questions and we learn more bout our car. I just want to know what they use to keep the interior looking so good! More