Volvo Cars Tampa

Service Manager provided excellent customer service I initially took my car to the Volvo garage in December, for the diagnosis of an intermittent ignition issue with my Volvo S60. The service technicia I initially took my car to the Volvo garage in December, for the diagnosis of an intermittent ignition issue with my Volvo S60. The service technicians were unable to identify the cause of the problem during this initial visit. The Service Manager was sympathetic to my frustration caused by this visit. He offered to perform additional diagnosis for free if the problem continued. It did continue and became progressively worse, I returned my vehicle last week. The shop foreman performed extensive diagnosis on my car for free, located and fixed the problem. I was extremely impressed with the quality customer care provided by the Service Manager and his staff involved in the work on my vehicle. More

Good Customer Service Although we did not end up buying from Volvo of Tampa, Ryan was nice to work with at Volvo of Tampa. He tried hard to find what we needed and consist Although we did not end up buying from Volvo of Tampa, Ryan was nice to work with at Volvo of Tampa. He tried hard to find what we needed and consistently checked in with us. More

Great Dealership, Staff and Prices My wife had been in the market for a Volvo and looked around the Orlando area for the last 3 weeks trying to find the vehicle we were looking for. We My wife had been in the market for a Volvo and looked around the Orlando area for the last 3 weeks trying to find the vehicle we were looking for. We found a few vehicles but the dealerships were not willing to accept a fair price. We found Volvo of Tampa has several of the XC60's so we drove from Deland Florida (2 hours) to Tampa in pursuit of our vehicle. We called ahead and were greeted by David (the boss) and were pleased with his customer service. When we arrived our sales person was Derrick who was very knowledgeable about Volvos (all makes, models & years). He made the entire process flow and was great to deal with. Derrick and David were willing to deal and this sealed the deal. There customer service was above and beyond expectations and the other dealerships need to take note. Ben was also great to deal with and his math was spot on according to the deal we agreed to. No fuzzy math here. Kudos to this team who made shopping a pleasure, Thanks again! More

Couldn't get any service I called for service on my wife's 2005 XC90, I know the part that is going out, I asked to speak to a service representative, and was told they were w I called for service on my wife's 2005 XC90, I know the part that is going out, I asked to speak to a service representative, and was told they were with customers. The receptionist took my name and phone number and told me they would call me back. I never received a phone call back (shocking), so I called the next morning and asked to speak to a service representative. The receptionist tried to make an appointment with me, instead of fulfilling my request of speaking with a service representative. I know listening skills are difficult to master, but it takes intelligence to master a skill, something Volvo of Tampa does not have. I am very disappointed in their Customer Service, my wife and I are looking at purchasing another vehicle, happy to say it will not be a Volvo. If you are in the customer service business, try listening to your customers and fulfilling their requests, it might get you further in the industry. More

Honest, Fast and Friendly Sale I am a long time customer of Volvo of Tampa and recommend them to anyone looking to purchase a new vehicle. They are an honest dealership, loyal to t I am a long time customer of Volvo of Tampa and recommend them to anyone looking to purchase a new vehicle. They are an honest dealership, loyal to thier customer base and will work with you no matter your circumstance. I have dealt with Hume and Christian for years now and have experienced this time and time again. I thank them for their continued professionalism. More

Did OSD on my last Volvo purchase and was ready to do it again, but VOT just happened to have the exact car wife and I were looking for so decided to take a look. Car met expectations, and although won't b again, but VOT just happened to have the exact car wife and I were looking for so decided to take a look. Car met expectations, and although won't be driving to Oslo and Stockholm this summer, it probably would have rained the entire trip and the $10 glasses of beer and wine certainly don't come cheap. Dropped in late on a Saturday (rained most of the day) and George was most accommodating and extremely knowledgeable about our Seashell 2015 V60 Platinum/BLIS/wood. Had the deal closed on Monday and drove the car home. My buddy described the color as "liquid platinum" which is better than I could have done. Momma will have a nice surprise when she gets home from overseas. More

George was very friendly and knowledgable. He took the time to show us a few different vehicles and explain the differences. He made our car buying experience and excellent one. time to show us a few different vehicles and explain the differences. He made our car buying experience and excellent one. More

Hume greeted us at the door and was extremely attentive, but not too overbearing, throughout our visit to look at the Volvo C70. He answered all our questions, showed us around the service department, intr but not too overbearing, throughout our visit to look at the Volvo C70. He answered all our questions, showed us around the service department, introduced us to other key staff, and went over and above the call of duty to deliver our new car to us, since we were unable to drive it home ourselves. We had an outstanding car-buying experience. Thank you. More