Volvo Cars Tampa
Tampa, FL
Filter Reviews by Keyword
By Type
Showing 142 reviews
BUYER BEWARE! !! I will never go back to this dealership as we had none stop issue after issue with our CPO 2019 Volvo S60. After a year & a half of issues after is !! I will never go back to this dealership as we had none stop issue after issue with our CPO 2019 Volvo S60. After a year & a half of issues after issue with our car, we attempted to trade it in for a brand new XC90 & we were very clear that we did NOT want to lease and only wanted to finance this new vehicle. We were told that the Volvo we were looking at would be approved in our budget & Volvo told us to put a $500 hold on this car so they can start the paperwork, but all deposits would be refundable if they could not honor the agreement we signed on. The very next day our saleslady called us back & informed us that the bank would not allow us to finance & our only operation was to lease a completely different vehicle than we were looking at & our payments would be $300 more a month than what we agreed on. Right away I refused the offer & requested our $500 deposit back, to which our saleslady advise she will get back to us on that. After a week of this dealership avoiding our calls & refusing to get back to us, I finally was able to get ahold of our saleswomen who was extremely rude, yelled at us & said it was our fault for backing out of the deal and our deposit will NOT be refunded because to contract said that I would be charge a $300 non-refundable deposit (even though we were told it would be refundable if they could not honor the contract & we were actually charged $500). After another few days of very hostile back & fourth text messages we were finally able to get the dealership to refund our deposit like they were legally required to do. I should have filed a complaint to the state on this issue & for fraud, but unfortunately we got too busy with life & did not have the time to follow up on this until now. **I still have all the text messages as evidence to support these claims did actually happen** More
I recently purchased a Volvo XC60 SUV from Volvo of Tampa, and I couldn't be happier with my experience. From start to finish, the entire process was smooth and enjoyable, thanks in large part to my ex Tampa, and I couldn't be happier with my experience. From start to finish, the entire process was smooth and enjoyable, thanks in large part to my excellent salesman, George. George went above and beyond to ensure I found the perfect vehicle to suit my needs. His knowledge about the XC60 and its features was impressive, and he patiently answered all my questions. He took the time to understand what I was looking for and made sure I felt comfortable and confident with my choice. The dealership itself was welcoming and well-organized. The entire team was professional and courteous, making the purchase process seamless and stress-free. I never felt pressured, and George made sure to address all my concerns, providing a level of service that exceeded my expectations. Driving away in my Volvo XC60, I felt confident that I had made the right decision. I highly recommend Volvo of Tampa and especially George if you're in the market for a new vehicle. Their commitment to customer satisfaction is truly outstanding! Thank you, George, and the entire Volvo of Tampa team! More
My husband and I had a great experience getting our first Volvo! Michael Russo was a great help with the sales process and was very communicative and kind. He worked very diligently to get us in the car we w Volvo! Michael Russo was a great help with the sales process and was very communicative and kind. He worked very diligently to get us in the car we wanted in the time frame that we needed. The whole team including Rob, Derrick, JT, and Jambo were amazing at helping us find the best options for our family. We left with the car we wanted and were very happy and thankful for the experience with the whole Volvo Tampa team. We will be Volvo customers for life, and definitely coming back to work with these guys! More
I have leased two Volvo's and recently purchased an XC60. Jambo was my salesperson and he did a great job. I highly recommend seeking Jambo when you visit this dealership. Also, I would be remiss if I failed Jambo was my salesperson and he did a great job. I highly recommend seeking Jambo when you visit this dealership. Also, I would be remiss if I failed to mention the professionalism and friendliness of the entire staff. After nearly 6 years of working with them, they never disappoint. More
Once again, I have had exceptional service for my 2019 S60 Volvo at VOLVO CARS TAMPA - Ken Salos, Service Advisor, met with me upon arrival for a 8am appointment. We discussed the repair that was neede S60 Volvo at VOLVO CARS TAMPA - Ken Salos, Service Advisor, met with me upon arrival for a 8am appointment. We discussed the repair that was needed, and Ken took care of the rest! This Volvo is the third vehicle I have leased/purchased from this dealership in the last 15yrs. I highly recommend this dealershp for quality and excellent customer care!! Cheryl S. More
My wife LOVES her new 24 Volvo XC90 B5 AWD SUV daughter who we named Sasha and yes we name our vehicles lol. We shopped several dealers and gave our best offer to our Sales rep Jambo Jambo who went immedia who we named Sasha and yes we name our vehicles lol. We shopped several dealers and gave our best offer to our Sales rep Jambo Jambo who went immediately to work for us and was able to beat the lease number and lock us in. We chose a color we liked but were not familiar with and when we arrived as we drove from North Florida 4 plus hrs one way we didnt like it as it looked totally different in person. We explained it to Jambo and he was able to make a call and secure us the color we really wanted and THANK HIM VERY MUCH for going the extra mile to get the color my wife wanted. He also took the time to go over every option and feature to make sure we were totally comfortable on how everything worked as well which we really appreciated. We will refer family/friends to Jambo for any of their needs and would strongly encourage you to give him your best deal to beat as we did you will not be disappointed he will work tenaciously for you as he did for us!!! More
Purchased a Certified Pre-owned 2019 Volvo S60 from Volvo Tampa and have faced nothing but issues. Employees lack knowledge of their own products & packages while service refuses to look into customer’s legi Tampa and have faced nothing but issues. Employees lack knowledge of their own products & packages while service refuses to look into customer’s legitimate concerns. Wish I would’ve known how unprofessional this dealership is before spending $45,000 on a lemon. Drive past this dealership to another one and save yourself the headache and hassle I am having to put up with. More
Excellent service that goes above and beyond the job that you do. Many thanks for the very quick response to my emergent need to replace my damaged tire and got me driving back to Ft Myers that same morning you do. Many thanks for the very quick response to my emergent need to replace my damaged tire and got me driving back to Ft Myers that same morning safe and comfortable. The parts and service staff was really exceptional. Raffe, Mary and Erwin, your hard work and dedication is highly commendable. You are a great asset to Volvo Cars Tampa dealership. Keep up the excellent service. Thank you. More