
Volvo Cars Southwest Houston
Houston, TX
15 Reviews of Volvo Cars Southwest Houston
Besides the impressive maintenance of the entire property, this place has also managed to gather the most phenomenal crew from management, sales and support staff to the AMAZING service manager whos property, this place has also managed to gather the most phenomenal crew from management, sales and support staff to the AMAZING service manager whose idea of “basic” customer service is light years ahead of most “above and beyond” Definitions! Always a pleasant encounter. Is there a need to even have any other dealerships? More
Christina Garza at the service department was very helpful, diligent and clear explaining everything related with the service that my car needed. helpful, diligent and clear explaining everything related with the service that my car needed. More
Thomas and Earl were very diligent in listening to what we needed Their knowledge and professionalism turned the tide to their sale of not just one Volvo but two we needed Their knowledge and professionalism turned the tide to their sale of not just one Volvo but two More
Donald was extremely helpful and knowledgeable during the process. Never a hesitation to show me options and possible cars. He knows his cars. Between Donald, Michael and Thomas (managers) this dealership g process. Never a hesitation to show me options and possible cars. He knows his cars. Between Donald, Michael and Thomas (managers) this dealership gets top ratings from me. New management has revived and changed this dealership for the better. Prior to this I avoided this place after some not so good experiences. I took a chance and it was worth it. Loving my new plug in hybrid! More
Salesman Tyler did a great job explaining all the features of different cars and were very satisfied with the process.we are very happy with the car we selected. features of different cars and were very satisfied with the process.we are very happy with the car we selected. More
I made my appointment online April 9th. Receive a text via 844-912-2039 confirming my appointment @ 10.18am that day. On Thursday, April 11th arrived early @ 3:40; my appt was 4:30pm. Check Receive a text via 844-912-2039 confirming my appointment @ 10.18am that day. On Thursday, April 11th arrived early @ 3:40; my appt was 4:30pm. Checked in with service tech who said she (Christina Garza) was in training, her manager came from her office asked what time was my appt. & who scheduled it, because they close at 5pm. But they could take care of me. Then I asked about the Oil Change for $99; she said only on Saturdays, and if I wanted to come back then. I told her I did not know the $99 was only on Saturdays, she said her register would not allow her give me that price, so it was $179.96. I received my car at text (281-346-9715 car ready at 5:04pm. Poor customer service!!! More
Professional, no nonsense, friendly, courteous and knowledgeable when it comes to service or buying/leasing a new vehicle. knowledgeable when it comes to service or buying/leasing a new vehicle. More
They were very helpful and not really high pressure. It felt like they wanted to work with you to get a good price or at least showed the value of what you got. It felt like they wanted to work with you to get a good price or at least showed the value of what you got. More