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Volvo Cars Silver Spring - Service Center

Silver Spring, MD

4.9
301 Reviews

301 Reviews of Volvo Cars Silver Spring - Service Center

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April 12, 2025

My wife and I have been going to Herb Gordon Volvo for servicing her C-70 since 2013 and have always been very happy with the their work for each & every service. We recommend this dealership and their se More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Volvo Cars Silver Spring responded

Hi Charlie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

April 12, 2025

The customer service is always great , wait time reasonable . It’s never an issue scheduling appointments More

by pldozier587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Menzies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Volvo Cars Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 11, 2025

Jose was excellent to work with! He was extremely professional and helpful! We will definitely return to him for future service! More

by lithotomos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Volvo Cars Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2025

Everyone is Down to Earth, Very Professional and Friendly. Jessie helped me throughout the entire process of getting my car repair. More

by Mr.Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2025

Excellent Service Writer. I always feel confident of my service here. And I love the washed car. Thank you. More

by jawagross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 02, 2025

Great service, prompt responses and updates on progress. Jesse is always nice and shares details about about issues and next approach for next steps. Always great working with him! More

by Liz M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Volvo Cars Silver Spring responded

Hi Liz, thanks for your great review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2025

I had a great experience with Jesse. He is very communicative and gave me regular updates about my car. I was so pleased that he was able to obtain a loaner for me, given that my car nee More

by rdparran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Volvo Cars Silver Spring responded

rdparran, Thank you for taking the time to share your experience! We're thrilled to hear that Jesse provided excellent communication and kept you informed throughout your service. We know how important it is to have a loaner vehicle when your car is in the shop, and we're glad we could accommodate you. We appreciate your feedback regarding the cleanliness of the loaner and the car wash service. Your loyalty as both a customer and a service client means a lot to us, and we’ll certainly take your suggestions into consideration to improve our customer experience. If there’s anything else we can do to enhance your visits in the future, please don’t hesitate to reach out to us directly. Our General Manager, Noah Greaney, can be reached at 301.679.4885 or ngreaney@mileone.com. We look forward to seeing you again!

March 29, 2025

Jose was amazing as usual! He handled my 60k maintenance and was kind enough to honor my request to remove coins that prevented me from opening the storage compartment near the More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Volvo Cars Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 15, 2025

I am a repeat customer and I am very happy with my service at Silver Spring Volvo. More

by Diane G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Espejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Volvo Cars Silver Spring responded

Hi Diane, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 14, 2025

Silver Spring Volvo has given me very good service and assistance. Jesse has been very helpful. More

by NMJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Volvo Cars Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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