Volvo Cars Sarasota
Sarasota, FL
Filter Reviews by Keyword
By Type
32 Reviews of Volvo Cars Sarasota
Great service! Loved working with Justin and Todd! They made the process easy and simple! Which is not always the case with car buying! Look forward to working with Loved working with Justin and Todd! They made the process easy and simple! Which is not always the case with car buying! Look forward to working with them again on my next car! I will be back for another Volvo, I am sure of that! Thank you! More
Went Above and Beyond !!! I purchased a 1 Owner used Volvo at Volvo Cars of Sarasota. My Interaction started on the Internet with Dylan Byerly and he was prompt and thorough I purchased a 1 Owner used Volvo at Volvo Cars of Sarasota. My Interaction started on the Internet with Dylan Byerly and he was prompt and thorough as I was looking for particular options. Being based in Orlando, I did not want to make a trip to see the vehicle if it was not exactly what I was looking for. I made an appointment with Dylan after speaking with him for the upcoming Saturday morning. The vehicle was exactly as described and in great shape. I decided to purchase the vehicle and asked Dylan to address a few small details that would make this used car "as new." The Service Team took care of everything and more of what I asked. They even filled the gas tank and provided a very nice silver Volvo keychain. Small touches that showcase their attention to detail. My family also needed the car shipped out of state. The Sales Manager, Bob Preston, stepped in and seamlessly arranged for everything. He even addressed a small timing issue with the paperwork and their business office so that my expedited timeline could be met. Both Bob and Dylan delivered on their word. The experience with Volvo Cars of Sarasota was anything but stressful, as Their Sales and Service Team worked for and earned my trust. I highly recommend this dealership Team as they seem to be in the People Business and they also sell great cars!!! More
Volvo Cars of Sarasota Lost Our Trade-In - Now We Owe For It When we leased a Volvo from Volvo Cars of Sarasota, they lost lost our trade-in lease car. Now, according to the leasing company, GMC Financial, we ow When we leased a Volvo from Volvo Cars of Sarasota, they lost lost our trade-in lease car. Now, according to the leasing company, GMC Financial, we owe them over $36,000 for the missing car. We have been leasing vehicles for several years and generally trade them in within a couple of years. We have never had a single problem with six trade-ins over the last eight years, not one problem. All those cars and all those dealerships, not a single challenge with our previous car being properly managed, until Volvo Sarasota. We went to Volvo Cars of Sarasota to trade in our Buick for a new Volvo, they took the Buick, and it has now vanished. It has been over two months and we are still getting calls from GMC Financial wanting their vehicle, the Buick. Volvo Cars of Sarasota seems to just be shrugging their shoulders and is wholly unconcerned that the car we trusted them to deal with appropriately, promptly, and professionally can not be found. Of course Volvo doesn't care, the Buick is still in our name and is our responsibility even though we officially traded it in and have the paperwork to back it up. I cannot adequately convey how frustrating, annoying, worrying, upsetting, and downright disappointing this experience with Volvo Cars of Sarasota has been. We absolutely love the car, and our salesperson was wonderful, but will never deal with this Volvo dealership again. I repeat, Volvo Cars of Sarasota lost our $36,000 trade-in and we are now legally and fiscally responsible for this misplaced car. THIRTY-SIX THOUSAND DOLLARS FOR A CAR THAT VOLVO LOST! More
Volvo Cars Dealt with Jim Lander, he was very helpful addressing all of my concerns. Jim mad this process a smooth and pleasant transaction. Jim is truly and a Dealt with Jim Lander, he was very helpful addressing all of my concerns. Jim mad this process a smooth and pleasant transaction. Jim is truly and asset the to Sunset automotive group More
Seamless customer service throughout entire auto repair My entire repair went smoothly from booking maintenance through estimates given and work performed. Customer services agent Alan Avis was very proacti My entire repair went smoothly from booking maintenance through estimates given and work performed. Customer services agent Alan Avis was very proactive in letting me know when parts were in, how long the maintenance would take, and the price of the repair. He called and kept me informed throughout the process. Very impressed! More
Service Department Excellence The service Department is superior in all regards. Allen kept me informed of all repairs and ensured I understood exactly what the repairs entailed an The service Department is superior in all regards. Allen kept me informed of all repairs and ensured I understood exactly what the repairs entailed and estimated costs. The timeliness of the repairs is commendable. All the staff at Volvo Cars Sarasota are friendly and helpful. My V70 was purchased new from Volvo Cars Sarasota and all service has been performed at Volvo Cars Sarasota. This dealership stands above any other in Sarasota. I highly recommend Volvo Cars Sarasota for sales but especially service. More
GT - Greatness Together! The quality of the certified pre-owned C70 convertible was only exceeded by the outstanding quality of the customer service. Acting together, Tom Pen The quality of the certified pre-owned C70 convertible was only exceeded by the outstanding quality of the customer service. Acting together, Tom Pence, Craig Constable and the General Manger propelled the dealership's culture of customer happiness. At all phases we felt un-rushed and respected. As the car was being delivered, we discovered a very minor blemish and instead of telling us to come back (1.5 hour drive) they gave us a brand new loaner X60 for a couple of days so they could fix the problem the right way. To me that's integrity that is ingrained in the culture by high quality management. So go to Volvo of Sarasota and experience GT. Art and Linda Woods More
2012 S60 We can't thank Craig Constable and Jack Burke as well as the entire staff at Volvo of Sarasota. They made our car buying experience extremely positiv We can't thank Craig Constable and Jack Burke as well as the entire staff at Volvo of Sarasota. They made our car buying experience extremely positive from beginning to end. We have all intention of recommending this dealership and its staff to all of our friends and family. Volvo is an outstanding vehicle and this dealership represents it well. More
AMAZING CAR AND GREAT DEALERSHIP!!! We bought our new 2016 Volvo XC 90 a little over a month ago. We have had our share of excellent cars but none that can beat this beauty! Jack Burke We bought our new 2016 Volvo XC 90 a little over a month ago. We have had our share of excellent cars but none that can beat this beauty! Jack Burke and Craig Constable were excellent to work with too. Jack took a great deal of time to introduce us to this magnificent vehicle and Craig added his expertise to make our transaction really smooth. Everything I read led me to believe this Volvo was the car for us and after a short test drive with Jack we KNEW it was the right car for us. So many great features and so easy to understand. No need for a big, thick users manual with this vehicle. It is a wonderful combination of luxury and simplicity and we love it even more today than when we drove it home. More