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Volvo Cars Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
4.9
986 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 986 reviews

July 27, 2025

Robert Munoz is terrific! He keeps you on top of what is happening with your car. Also, as we are elderly, we really appreciate the dealership’s Valet Service! More

by CLZUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the kind words! We're thrilled to hear Robert Munoz took such great care of you. We're also so glad the valet service made things easier for you. Your comfort and convenience mean the world to us, and we’re always here whenever you need us!

July 24, 2025

What makes the dealership great is Robert Munoz, the most helpful associate I have ever dealt with, he's super smart, helpful, detailed oriented and kind...he is simply incredible!! More

by TRAWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly was great too!!
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Jul 25, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the wonderful shoutout! We couldn’t agree more, Robert Munoz is truly a gem, and we're lucky to have him on the Volvo Cars Santa Monica team. We're thrilled he made such a great impression with his knowledge, kindness, and attention to detail. We’ll be sure to pass along your kind words!

Jul 25, 2025 -

TRAWITT responded

Robert Munoz is simply the best and makes your dealership so fantastic to deal with!!

July 23, 2025

Very responsive. Robert is the best in the biz. Text messaging is great and the video review is next level. More

by VOLVO829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Volvo Cars Santa Monica responded

Hello, Love hearing this! We couldn’t agree more, Robert truly is one of the best in the biz! We're glad the text updates and video review made the experience stand out. Thanks for choosing Volvo Cars Santa Monica!

July 23, 2025

All work performed in timely manner. Courtesy shuttle used both ways was very good. Good communication between service advisor Klaus. More

by ELLENKRUGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Volvo Cars Santa Monica responded

Thanks for sharing, Ellen! We're so glad everything was completed on time and that the courtesy shuttle made things even more convenient. Klaus will be happy to hear his communication stood out! We appreciate you trusting Volvo Cars Santa Monica and look forward to helping again in the future.

July 22, 2025

Volvo Cars Santa Monica has given me great service for my 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exce More

by MPBRONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re grateful to be your trusted automotive partner here at Volvo Cars Santa Monica. We look forward to seeing you and your 2016 XC90 next time! Safe travels!

July 22, 2025

The service was quick and detailed. I am happy with my visit to the service center More

by ABHI.SINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Volvo Cars Santa Monica responded

Thank you, Abhi! We're glad to hear your visit to the Volvo Cars Santa Monica service center was quick, detailed, and left you satisfied. We appreciate you trusting us with your vehicle and look forward to seeing you next time!

July 21, 2025

Frankie was awesome! I would definitely buy a car from him again. Highly recommend Volvo Santa Monica. More

by PATRICKALLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Garcia
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Jul 22, 2025 -

Volvo Cars Santa Monica responded

Thank you for the great review, Patrick! We're thrilled to hear Frankie provided awesome service. We appreciate your recommendation and look forward to helping you again at Volvo Santa Monica!

July 19, 2025

Robert is a wonderful service advisor and has tried to help me in any way he can with my car concerns. The only drawback is the pricing for anything at Volvo, it keeps me away even though I get my discoun More

by RSHEKOYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words about Robert. We're glad he's been helpful and attentive to your needs. We understand that pricing can be a concern and appreciate you sharing your thoughts. Your loyalty means a lot to us at Volvo Cars of Santa Monica, and we’re always here to help however we can.

July 18, 2025

Excellent al around. Appreciated the Valet service as we live a bit of a distance from the service department. My car was returned tuned up, repaired and shiny clean. Tha More

by BONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
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Jul 18, 2025 -

Volvo Cars Santa Monica responded

Bonny, thank you for sharing your positive review of our team! We appreciate your business and we hope to see you again at Volvo Cars Santa Monica. Have a great day!

July 18, 2025

The experience is always efficient. No waiting upon arrival, service is relatively quick, and the staff is friendly. More

by JHAUGLAND
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
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Jul 18, 2025 -

Volvo Cars Santa Monica responded

Thank you for being our customer and for highlighting the efficient work of our team. We appreciate your business and hope to welcome you back to Volvo Cars Santa Monica next time!

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