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Volvo Cars Santa Monica

Santa Monica, CA

Overview
Employees
Reviews
Vehicles
4.9
1,198 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,198 reviews

March 25, 2026

Had an absolutely wonderful experience. The team is great. Thank YOU very very very very much!!! More

by MARISSA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian is great
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Mar 25, 2026 -

Volvo Cars Santa Monica responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – Volvo Cars Santa Monica

March 22, 2026

Highly recommend Santa Monica Volvo! The service at this location is top-notch. Their communication is incredibly clear and fast, keeping me updated every step of the way. I'll definitel More

by WWBIN2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, Anthony
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Mar 24, 2026 -

Volvo Cars Santa Monica responded

We're so happy to hear about your experience and look forward to serving you again in the future. Thank you for choosing Volvo Cars Santa Monica!

March 19, 2026

They're great. Much much better than the previous group at Santa Monica Volvo. Highly reccommend More

by DANIEL@JACKHOLE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Volvo Cars Santa Monica responded

Hello Daniel, we’re glad to hear you had such a positive experience with our team at Volvo Cars of Santa Monica. Thank you for recommending us and for trusting us with your vehicle!

March 19, 2026

The update that was installed screwed up the infotainment system and I have to restart it every time I get in my car. More

by AWOLKOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 18, 2026

Extremely courteous and comprehensive service, Volvo of Santa Monica showed a real interest in getting it right. More

by DSIMKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, Lili
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Mar 19, 2026 -

Volvo Cars Santa Monica responded

We’re proud to have earned your support! Thank you for choosing Volvo Cars Santa Monica and for sharing your experience with our service team. See you next time!

March 16, 2026

I've always had a really good experience. Klaus, as always, was very helpful. However, this time, I had two issues. The first being: I was stunned that a $5000 problem could stem from a More

by JUDDPILLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 15, 2026

Easy and quick. Friendly service kept updated at all times and even washed at the end! More

by PETERGALIERMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Volvo Cars Santa Monica responded

Hello Peter, we’re glad your experience at Volvo Cars of Santa Monica was fast and friendly. It’s great that the team kept you informed and took the extra step to wash your car. We look forward to seeing you again for your next service visit.

March 14, 2026

Everyone was friendly and helpful. Appreciated the greeter (don’t get her name) being so hospitable and my service advisor, Klaus, for his exceptional customer service. More

by BRITTCARTER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Volvo Cars Santa Monica responded

Hi, we’re glad to hear you felt welcomed at Volvo Cars of Santa Monica. It’s great that the greeter made you feel at home and that Klaus provided such attentive service. Thank you for sharing your experience.

Mar 15, 2026 -

Volvo Cars Santa Monica responded

Hi Britt! Thank you for sharing your feedback about our team! We will let Klaus know how happy you are, and we hope to welcome you back to Volvo Cars Santa Monica next time!

March 13, 2026

Excellent and efficient service, as always. Highly recommend working with Volvo Santa Monica as your dealer! More

by RFINE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for your feedback about Volvo Cars of Santa Monica. We’re glad to hear our team continues to provide excellent and efficient service. Your recommendation means a lot and is greatly appreciated.

March 13, 2026

Robert Munoz is always friendly and helpful and goes out of his way to provide top customer service. More

by CDAVIES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We’re glad Robert Munoz consistently provides friendly, helpful service and goes the extra mile for customers. Your kind words mean a lot to him and the team.

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