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Volvo Cars Santa Monica

Santa Monica, CA

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Employees
Reviews
Vehicles
4.9
732 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 732 reviews

December 21, 2024

Robert and the SM Volvo Service team are truly great service providers. They have amazing customer service, they're very responsive and always happy to help. Last time I came in, I told them I would onl More

by TANYABURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Volvo SM is responsive to the client’s every need. I’ve leased from them, then bought out my lease, then got extended warranty for it and when someone totaled my little beautiful Volvo, I got refunded More

by MACAFFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your amazing feedback! We're thrilled to hear about your positive experiences with Volvo Cars of Santa Monica, from leasing to buying and warranty services. It's great to know that Robert Munoz has provided such exceptional care and that you trust us with your second Volvo as well. We truly appreciate your loyalty and kind words. Thank you for choosing Volvo Cars of Santa Monica!

December 20, 2024

Great people! Clear details, honest insights, and practical advice make it super helpful for buyers. More

by anderssonden0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Paloma was wonderful and Erick was fabulous. Painless, easy and top notch service and super quick. More

by JCULLENSMITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma
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Dec 19, 2024 -

Volvo Cars Santa Monica responded

We're so glad to hear it! Thank you for rating us five stars! – Volvo Cars Santa Monica

December 19, 2024

Great experience, Francisco and Vinessa were really nice and helpful, I will return as I have been doing for my last 5 Volvos. More

by EBDEAGUIAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinessa
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Dec 20, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that Francisco and Vinessa provided excellent service. We truly appreciate your continued trust in Volvo Cars of Santa Monica for your last 5 Volvos and look forward to assisting you again in the future!

December 19, 2024

Thrilled with the service. Pick up and drop off is a life saver. So grateful for dealership working with their customers. More

by MORENO.ERIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Erik! We're so glad to hear that our pick-up and drop-off service made your experience easier. We strive to provide the best customer care, and we truly appreciate your feedback. If you ever need anything else, don't hesitate to reach out!

December 18, 2024

They got me in and out quickly. They communicated by text, which is easier for me during the work day than phone calls. Car was clean and ready for me when I got there. More

by HUDGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear that our team at Volvo Cars Santa Monica made your visit quick and convenient! Thanks for the feedback. We hope to see you again in the future!

December 18, 2024

Robert & the service team are always helpful and friendly. My vehicle needed a repair and they worked to get it resolved quickly. More

by JUSTIN.HETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Justin! We're thrilled to hear that Robert and our service team provided you with helpful and friendly assistance. It's great to know that your repair was handled quickly. We appreciate your trust in us and look forward to serving you again in the future!

December 18, 2024

Always a pleasure working with Volvo Santa Monica. Good communication and professional. Prompt service. Thank you! More

by SUE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Sue! We're so glad to hear that you had a positive experience with Volvo Cars of Santa Monica. We truly appreciate your recognition of our communication, professionalism, and prompt service. We look forward to working with you again in the future!

December 17, 2024

Great communication and I really appreciated the loaner car, and bringing my car to me when it was ready. More

by M_AMSTER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience! We're glad to hear that you appreciated our communication and the convenience of the loaner car. It's always our goal to make your service experience as smooth as possible. We look forward to assisting you again at Volvo Cars of Santa Monica!

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