Volvo of San Antonio - Service Center

oil change and car wash My service writer told me my service would take 1 and 1/2 hours and he was right, it took less. Thank you for the great service work on my car. My service writer told me my service would take 1 and 1/2 hours and he was right, it took less. Thank you for the great service work on my car. More

Excellent advisors always keep me in the loop, let’s me prioritize on repairs as I have an older vehicle needing a lot of work. always keep me in the loop, let’s me prioritize on repairs as I have an older vehicle needing a lot of work. More

So pleasant Attentive and friendly whenever I bring my car in. Very pleasant staff to deal with. Very informative with the service needed. Waiting area is clean a Attentive and friendly whenever I bring my car in. Very pleasant staff to deal with. Very informative with the service needed. Waiting area is clean and comfortable. More

Five Star Attention like always Erik Juarez is a great asset for Volvo. The guy takes the time to listen to the client's concerns and offers options to come up with a solution. I lov Erik Juarez is a great asset for Volvo. The guy takes the time to listen to the client's concerns and offers options to come up with a solution. I love that! It was a huge disappointment in service before because they did not care about the opinion of the client. They would give me a huge invoice without the options of breaking down what needed to be done. I have been driving Volvo for more than 20 years and couldn't be happier how the San Antonio Volvo is evolving for the best! Dr. Regalado More

Awesome Mr. Erik Juarez was awesome and skilled at the planning and execution of my vehicle getting repaired while making superb recommendations to better my Mr. Erik Juarez was awesome and skilled at the planning and execution of my vehicle getting repaired while making superb recommendations to better my experience. More

Always a pleasant experience Kevin is beyond awesome. Very thorough with explanation of services and potential costs. My favorite part about Volvo! I’m on my third Volvo so I gues Kevin is beyond awesome. Very thorough with explanation of services and potential costs. My favorite part about Volvo! I’m on my third Volvo so I guess you could say your doing something right. More

Jim Jim Jim! I can not say enough about the service I received at the dealership. I had to have my car towed because I live completely out of the area. Jim called I can not say enough about the service I received at the dealership. I had to have my car towed because I live completely out of the area. Jim called me as soon as it arrived and went above and beyond to make sure my needs were met. He continued searching for my extended warranty to make sure parts were covered and kept me up to speed on each process of the cars repairs and their cost. Jim had my cars repaired completed before the scheduled date and it drives like a dream. When you have a service team who goes out of their way to make sure you are satisfied and that continues through the life of your car you guarantee a returning customer. Volvo is a great car, the service that goes along with the car matches equally! More

Vehicle repair As always I was treated very well. My service adviser Jim kept me informed throughout the whole process. Jim had also provided me with a quote on wh As always I was treated very well. My service adviser Jim kept me informed throughout the whole process. Jim had also provided me with a quote on what the out of pocket cost was going to be on my vehicle and when it came time to pay the quote was spot on, very nice. I was provided with a loaner vehicle while my vehicle was in the service department getting worked on and as always the loaner vehicles are well kept and pleasant to drive. More

Fuel leak Reported smelling gasoline vapors for two years during routine maintenance. Finally requested a more thorough investigation. According to the servi Reported smelling gasoline vapors for two years during routine maintenance. Finally requested a more thorough investigation. According to the service dept., a "smoke test" revealed a defective O-ring seal at the gas tank. Returned the XC-90 two months later, for same problem. This time a cracked transmitted was reported. Research on the internet revealed that this model had experienced many fuel leaks but Volvo refused to pay for any of hte repairs because they said it was normal wear. Having never had a problem with any other vehicle, I feel like they have taken advantage of me by not finding the problem earlier and for requiring me to pay $900 for this repair. More

Good service center, lemon car San Antonio Volvo has repaired 2 check-engine lights (replaced hybrid battery thermostat and gas tank piping), a fried air suspension and an airbag ma San Antonio Volvo has repaired 2 check-engine lights (replaced hybrid battery thermostat and gas tank piping), a fried air suspension and an airbag malfunction in the first 5000 miles of the XC90 we bought from them. The car may be a lemon, but the service center is great. They have always taken care of me quickly, put me in a good loaner and kept me in the loop as work progressed. My car comes back with quality repair work (all under warranty) and a fresh wash. More