Volvo of San Antonio - Service Center

Confused and not confident Different people had different takes on what had been done to my vehicle and what had not. The whole put the sticker on the windshield that is only su Different people had different takes on what had been done to my vehicle and what had not. The whole put the sticker on the windshield that is only suppose to refer to “tire change” and not oil change is ridiculous especially when the oil type is listed on the sticker. They state that the oil change reminder comes on the dash. A big mess! More

Maintenance & Repair Principle Volvo is the Best Always Professional & Courteous Entire staff treats Customers like Family Always a delight to go there..... Sales Staf Principle Volvo is the Best Always Professional & Courteous Entire staff treats Customers like Family Always a delight to go there..... Sales Staff & Maintenance both Excellent More

Car wasn't ready as promise We didn't appreciate the fact that my wife went to pick up the car and it was not ready, thus, she had to come back the following day to pick up her c We didn't appreciate the fact that my wife went to pick up the car and it was not ready, thus, she had to come back the following day to pick up her car. It would have preferred for my or myself to get a call and let us know that the car wasn't ready instead of waisting out time and trip to the dealership. More

The best The staff at Volvo of SA Service Dept are friendly and accommodating. They kept me informed as far as what needed to be done with my car to fix the i The staff at Volvo of SA Service Dept are friendly and accommodating. They kept me informed as far as what needed to be done with my car to fix the issues and I just love that they provide a loaner vehicle. Thank you Volvo of SA! More

Incredible Customer Service. I'm always pleased with my service advisor, Philip. All the employees in service go above and beyond. It's nice to know you'll be taken care of. I'm always pleased with my service advisor, Philip. All the employees in service go above and beyond. It's nice to know you'll be taken care of. More

Maintenance service I would have given 5stars but within the last two years the services I have received have been flawed by errors. Today’s service resulted with a wron I would have given 5stars but within the last two years the services I have received have been flawed by errors. Today’s service resulted with a wrong part ordered placed on order the previous week. Today’s service attendant Phillip was very professional and provided great customer so thank you to him because he was not responsible for the error. Don’t recall last weeks service attendant’s name More

Volvo for Life My husband and I have purchased a total of 6 volvo cars and are very happy with the luxury of the interior, exterior and service provided. All your s My husband and I have purchased a total of 6 volvo cars and are very happy with the luxury of the interior, exterior and service provided. All your service individuals Genuinely seem to be happy except for one women. She was the individual that provided me the loner car after dropping off mine for service. First, her appearance looked disheveled and her stern instructions was delivered without a smile. I thought maybe she was having a bad day. It seems that she is the only woman working in the service department and maybe it’s a challenge. I thought of mentioning this to her, but felt the comments won’t be well received. So I decided to wait for the review.. More

Dead battery Excellent service!! No questions asked, just “ come on in and we’ll take care of you”; and they did!! As always, Kevin Nichols is very professional an Excellent service!! No questions asked, just “ come on in and we’ll take care of you”; and they did!! As always, Kevin Nichols is very professional and courageous, excellent service!! More

Quirky computer issue We had a malfunctioning headlight with our brand new XC40 and the Team determined that it was a malfunctioning computer monitor and fixed all and with We had a malfunctioning headlight with our brand new XC40 and the Team determined that it was a malfunctioning computer monitor and fixed all and with text messaging kept us in the loop on when it was fixed! Seemless process! More

60k check up Payton was very helpful in setting my appointment and reserving me a loaner car, as I have to come from Corpus Christi for my services. He and the oth Payton was very helpful in setting my appointment and reserving me a loaner car, as I have to come from Corpus Christi for my services. He and the other staff were available to answer all my questions. More