Volvo of San Antonio - Service Center
San Antonio, TX
1,132 Reviews of Volvo of San Antonio - Service Center
Taken Care Of, As Always Dealership handled an unexpected warranty issue. My vehicle was dropped off right before closing and it was taken care of early the next day and was r Dealership handled an unexpected warranty issue. My vehicle was dropped off right before closing and it was taken care of early the next day and was ready for pickup by 10:30 am. My experiences with this dealership have always been positive and professional. More
Anything These guys are great at everything! They even serviced my F250!!! Got it in and out way quick! Been coming here for nearly 3 years! These guys are great at everything! They even serviced my F250!!! Got it in and out way quick! Been coming here for nearly 3 years! More
excellent customer service Kevin, Phillip and everyone I’ve ever met in service are the reason I keep coming back. I’m on the road a LOT! They treat me like family and make sure Kevin, Phillip and everyone I’ve ever met in service are the reason I keep coming back. I’m on the road a LOT! They treat me like family and make sure I’m in the best car possible while on the road. Thank you for a great running Volvo! More
Recent repair I brought my wife’s s60 in for electrical repairs on Saturday. The service advisor greeted me, very cordial, and a handshake. He acted as if my wife d I brought my wife’s s60 in for electrical repairs on Saturday. The service advisor greeted me, very cordial, and a handshake. He acted as if my wife didn’t exsist. Didn’t introduce himself, greet her or anything. Very disappointed with this. I’m spending good money for repairs and expect some courtesy and respect towards my wife. More
Vehicle Maintenance It’truly a pleasure to have our vehicle serviced at this particular dealership. Our service advisor, Kevin, is excellent. His ability to stay in top It’truly a pleasure to have our vehicle serviced at this particular dealership. Our service advisor, Kevin, is excellent. His ability to stay in top of our vehicle maintenance history and recommendations on preventive maintenance services has proven to be outstanding. Kevin’s professionalism and knowledge is what we become to expect. In addition, the technician, Lucus, has a remarkable to diagnose vehicle issues. More
1 year old battery not replaced under warranty. Wife's S-60 had a problem that was draining the battery last year. She was told the problem was fixed and given a new battery under warranty. The ch Wife's S-60 had a problem that was draining the battery last year. She was told the problem was fixed and given a new battery under warranty. The check battery light keeps coming on less than a year later. This dealership says "nothing is draining the battery but it fails the load test." Then they say she needs to buy a $500 battery in less than a years time because Volvo won't warranty it. I told her to get out of the place. By the way, this is our 2nd Volvo purchase here, More
Top Notch I have had nothing but great service here since purchasing my Volvo. The advisors are always helpful and make it easy to get in and out when you need I have had nothing but great service here since purchasing my Volvo. The advisors are always helpful and make it easy to get in and out when you need to. More
I waited an hour to half for my car to be washed Not a good experience for me. Took my car in on Saturday picked it up the following Saturday It had not been washed, So they went to go wash it it Not a good experience for me. Took my car in on Saturday picked it up the following Saturday It had not been washed, So they went to go wash it it took an hour and a 1/2 More
Professional & Knowledgeable Service personnel are extremely knowledgeable about my vehicle (S80), and communicate specifically work needed, work performed, warranty coverages, an Service personnel are extremely knowledgeable about my vehicle (S80), and communicate specifically work needed, work performed, warranty coverages, and the like. Additionally, they provide print-out confirming vehicle specifications. More
Great 1st Service Experience Best in class service! Friendly staff from start to finish. After I stated that I would be waiting for the vehicle but I brought my laptop to ca Best in class service! Friendly staff from start to finish. After I stated that I would be waiting for the vehicle but I brought my laptop to catch up on some work, they provided me a desk to set up at along with free WiFi, a true deligher vs. the loptop sitting on my legs and attempting to work in the waiting room lounge. The maintenance was completed within the time quoted and the they personally checked in with me multiple times while I was waiting at the dealership, I highly recommend the dealership. More