Volvo of San Antonio - Service Center

Rude cashier Every single time the lady at the checkout is so rude. I dread going just knowing I have to deal with her. Getting your car serviced is never fun but Every single time the lady at the checkout is so rude. I dread going just knowing I have to deal with her. Getting your car serviced is never fun but she makes it miserable. More

Maintenance One of the reasons I am a faithful Volvo customer is because of the excellent service department. Thank you for making the service experience pleasant One of the reasons I am a faithful Volvo customer is because of the excellent service department. Thank you for making the service experience pleasant. More

Phil in service department was awesome As a woman, I don't trust mechanics but your service department employees made sure they explained throughly what was wrong with my vehicle.. they eve As a woman, I don't trust mechanics but your service department employees made sure they explained throughly what was wrong with my vehicle.. they even took time to wash my car. Very pleased and will definitely be back when I need service. More

Long and expensive It took 2 days for what was supposed to be an oil change and tire alignment. I was given a run down Honda accent from Enterprise compared to another V It took 2 days for what was supposed to be an oil change and tire alignment. I was given a run down Honda accent from Enterprise compared to another Volvo. More

Communicaion and service They kept us informed of progress and did not rush even though they were extremely busy. They kept my Vovlo until all issues were found and resolved They kept us informed of progress and did not rush even though they were extremely busy. They kept my Vovlo until all issues were found and resolved. More

Volvo Service Experience The waiting area was very comfortable. I appreciated the ability to have some privacy. However, the service did take longer than stated when I arriv The waiting area was very comfortable. I appreciated the ability to have some privacy. However, the service did take longer than stated when I arrived. More

Volvo Service Center Volvo provides great customer service and support. My car needed a routine service and I added a tire rotation and balance and all done within the tim Volvo provides great customer service and support. My car needed a routine service and I added a tire rotation and balance and all done within the timeframe I was scheduled for. More

Service Philip did a fine job listening to the reason for my visit and addressing the situation appropriately. Overall the staff at this dealership was very Philip did a fine job listening to the reason for my visit and addressing the situation appropriately. Overall the staff at this dealership was very friendly and helpful. More

Software update Within 30 minutes of arrival for appointment I was on my way in my loaner. Software update to resolve error messages completed within 24 hours. Grea Within 30 minutes of arrival for appointment I was on my way in my loaner. Software update to resolve error messages completed within 24 hours. Great timely service. More

Service Jim Breitler, did an excellent job, managing the service of my vehicle, they addressed other issues I needed repairs on, my car is safe and up to date Jim Breitler, did an excellent job, managing the service of my vehicle, they addressed other issues I needed repairs on, my car is safe and up to date thanks to their attention to detail. Everything was explain properly, repairs and service was done in the estimated time frame, I was given a loan car to carry on with my regular routine, extremely professional, I appreciate a good service. Thank you! Sincerely Paul Loria More