Volvo of San Antonio - Service Center

Service Experience Went in for scheduled service, all staff very welcoming, friendly and helpful. Took time to discuss questions i had for service to be provided and the Went in for scheduled service, all staff very welcoming, friendly and helpful. Took time to discuss questions i had for service to be provided and the history of my car. More

Good experience I was kept informed during my wait. Pleasant waiting area. Car was clean and vacuumed. Xxx xxx xxx xxx x x x x x x... I was kept informed during my wait. Pleasant waiting area. Car was clean and vacuumed. Xxx xxx xxx xxx x x x x x x... More

Jim Breitler did a outstanding job! Yesterday afternoon I went out to find the rear passagerside tire was flat. I was able to pump enough air in it to get me to your service department. Yesterday afternoon I went out to find the rear passagerside tire was flat. I was able to pump enough air in it to get me to your service department. Jim was the one that took my repair. He had me out in 90 minutes. I have the volvo road hazard insurance, they do not pay for the repair until they get all the information that shows it was a real road hazard that caused the flat! Jim took control of everything, after I paid for the service, he then sent the information to the insurance company. Jim took control from start to finish. He is truly a great asset to your department and dealership. Thank you. More

Phenomenal customer service and excellent communication! Volvo brand is second to none and has serviced my family transportation needs for the last 10 years! Concerned over an oil leak found on my sedan, the Volvo brand is second to none and has serviced my family transportation needs for the last 10 years! Concerned over an oil leak found on my sedan, the dealership promptly provided a service date, provided alternate transportation, and communicated with me and my wife throughout the entire process. No surprises when it was time to pay for service as service representative keep me informed and included a coupon which reduced our overall cost. I may be biased to Volvo but this dealership is truly special and I appreciate the level of attention I always receive when I arrive and depart. It means a great deal to a Veteran on a budget! More

Routine maintenance Responsive, friendly, and professional staff. Nice to deal with folks who do what they promise to do. I appreciate having a loaner car. Prompt Responsive, friendly, and professional staff. Nice to deal with folks who do what they promise to do. I appreciate having a loaner car. Prompt at returning phone calls More

Repair of 2016 S80 My low mileage 2016 S80 developed a misterious noise when I traveled from my home in Deming, NM to San Antonio. I took the car into Volvo of San Anto My low mileage 2016 S80 developed a misterious noise when I traveled from my home in Deming, NM to San Antonio. I took the car into Volvo of San Antonio. They did a pleminary check and diagnosed a failed wheel bearing in one of the rear hubs. Because the car was fairly new and this type of failure was extremely rare they arranged for a rental car for us and we were able the continue to enjoy the wedding festiveities for our grand daughter. They arranged to get the part after the new year and effected the repair. We were able to use the rental car to return hame and take care of necessary business. They had the car repaired and we were able to pick it up on Friday 4 January. The car now operates as it was designed. The service department kept me informed as this situation developed. I am very pleased with the service I received and would highly recommend this dealership to anyone. More

"Great Service with Friendly Staff" Recently moved to San Antonio so this was my first time into the dealership to get my XC60 serviced. I found Phillip Carroll and the service staff to Recently moved to San Antonio so this was my first time into the dealership to get my XC60 serviced. I found Phillip Carroll and the service staff to be very knowledgeable, friendly, and professional. Phillip kept me informed with periodic updates on the progress of the service. Overall, I was impressed with the dealership and very pleased with the service I received. More

Team Payton was fantastic. While I dont like Volvos, my wife does, and that's why I come. I wish my Ford dealers treated me like Volvo does. Great service at Volvo of SA. While I dont like Volvos, my wife does, and that's why I come. I wish my Ford dealers treated me like Volvo does. Great service at Volvo of SA. More

Excellent Service! The service department as Volvo Alamo Heights is excellent! They are always very friendly, willing to help and offer suggestions. I miss my Volvo wh The service department as Volvo Alamo Heights is excellent! They are always very friendly, willing to help and offer suggestions. I miss my Volvo when it is in service, but it's also a great opportunity for me to experience a Volvo loaner. I look forward to being a life-long customer. More

Swirl Marks! I made the mistake of allowing them to wash my 2018, black XC60. We came from out of town and didn’t take a close look at it until we were at the gas I made the mistake of allowing them to wash my 2018, black XC60. We came from out of town and didn’t take a close look at it until we were at the gas station and under the light I noticed that they swirl marked the entire car. Have had the car for six months and have been extra cautious with the paint so I know it wasn’t my doing. I called the dealership and they basically blew me off and said they’d call me back. I’m still waiting on that phone call. I should have checked before I left but I would have never thought a luxury car dealership would be so careless with a new black car. The fact they aren’t jumping through hoops to make things right is even worse. I wouldn’t recommend anyone servicing their vehicle at a place that doesn’t know how to wash a car. Thanks for nothing! More