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Volvo Cars San Antonio
San Antonio, TX
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Amazing customer service. I had been looking to buy a new/used vehicle for some months. I live in Austin and had no luck getting a dealership to work with my budget. Some dea I had been looking to buy a new/used vehicle for some months. I live in Austin and had no luck getting a dealership to work with my budget. Some dealerships were plain rude and condescending. I was visiting San Antonio and stopped by out of curiosity. The car I looked at was already priced as "great" on edmunds, truecar, and kelley blue book but it was still out of budget. They were able to lower the price to a comfortable amount with almost no hesitation. Plus, since I was just visiting, they had all my paper work done in no time. More
Soeedy purchase I contacted dealership via email. Mr. Ricco Villarreal replied and we met on Monday. Found the vehicle I wanted at the right price. By Thursday I had I contacted dealership via email. Mr. Ricco Villarreal replied and we met on Monday. Found the vehicle I wanted at the right price. By Thursday I had my Volvo. This was indeed a stress free and extremely satisfactory experience!!! More
Service S40 Volve Anthony Service Manger provide High quality Customer Service, very professional and mets customer needs . Windshield,Sunroof leaks were repaired and Anthony Service Manger provide High quality Customer Service, very professional and mets customer needs . Windshield,Sunroof leaks were repaired and completed I highly recommend Volve Service department Center Thank you so much. More
Radiator change out Call in and talked to Anthony about problem and got an estimate. Called and setup appointment and was giving a time table. All that was quoted, timeta Call in and talked to Anthony about problem and got an estimate. Called and setup appointment and was giving a time table. All that was quoted, timetable, price and all was as stated and I am real pleased with the service More
20,000 mile service call I went in for my basic 20,000 mile service call. While I expected it to take 60-90 minutes as usual, it actually took more than 120 minutes. I did n I went in for my basic 20,000 mile service call. While I expected it to take 60-90 minutes as usual, it actually took more than 120 minutes. I did not mind the wait as with the redesign it is a much better dealership. I appreciate the beverages and snacks! Service seemed fine, the cashier was kind and attentive, and my car was washed :) When I drove off and went to meet my friend for lunch, I noticed someone had evidently pushed the door open with their foot and left a dark mark on the bottom section of my door. That is not so cool since I have light interior. I am sure it will come off, just frustrating. Paying attention to detail is everything to a Volvo owner! There is a reason some of us are returning customers. This is my 5th! More
EXCELLENT SERVICE & KNOWLEDGE Staff are always ready for the appointment I have scheduled. know what my car may or may not need and make recommendations for service that I haven't Staff are always ready for the appointment I have scheduled. know what my car may or may not need and make recommendations for service that I haven't specifically requested. Fantastic service and always fair on pricing. More
Christmas panic over "Transmission Performance Low" Jim listened to my problem - out of town family, only one car, Christmas busy-ness and this transmission concern. He got me into a loner at 8:15AM, t Jim listened to my problem - out of town family, only one car, Christmas busy-ness and this transmission concern. He got me into a loner at 8:15AM, told me he would call me at the agreed phone # when he knew what was going on, and how I had the option to keep the loner overnight if necessary - they would close at 3PM on Christmas Eve... all the needed details were explained. He called with good news - computer update stuff. I was back in my car before 3PM. HOORAY! More
Richard Service Advisor Richard goes above and beyond the typical service advisor. He is thorough, prompt and very responsive. He fit us into their busy service center schedu Richard goes above and beyond the typical service advisor. He is thorough, prompt and very responsive. He fit us into their busy service center schedule on December 21st and finished the service the same day. Kudos to Richard!!! More
Battery problems Jimmy informed me of Volvos road side assistance and I was able to get my car towed into the dealership without charged. Anthony our service mange Jimmy informed me of Volvos road side assistance and I was able to get my car towed into the dealership without charged. Anthony our service manger was respectful, polite, and went above and beyond to help my me. We were able to get a new battery and communication system upgraded. Car is running much better! More
It's The Only One! San Antonio has only one Volvo dealership, so they could coast if they wanted to, but they don't. Overall, we had as good an experience that you can h San Antonio has only one Volvo dealership, so they could coast if they wanted to, but they don't. Overall, we had as good an experience that you can have spending that much money! Our salesperson, Billy Havlic is smart, fun, knowledgable and helpful. The dealership did everything they said they'd do, and the whole transaction was seamless. More