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Volvo Cars San Antonio
San Antonio, TX
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Volvo Visit Entire staff was very professional, from greeting at arrival to departure. The service representative kept me informed of the progress of service. Com Entire staff was very professional, from greeting at arrival to departure. The service representative kept me informed of the progress of service. Comfortable waiting room is an added bonus! More
A great visit I interacted with several folks on my service visit yesterday and everyone to include Stephen the Service Rep, the gentlemen who greeted me then captu I interacted with several folks on my service visit yesterday and everyone to include Stephen the Service Rep, the gentlemen who greeted me then captured the mileage and walked me, and the young man who got me settled into a loaner were efficient, cordial and professional. Stephen was out to lunch when I picked up the car, a coworker quickly stepped in and was equally courteous and expeditious. I mentioned I had been shopping during the service and had several bags in the trunk of the loaner so my car was backed up right up to the loaner making the transfer a breeze. It was a quality experience. More
change damaged tire it was easy to schedule an appointment; I was greeted as soon as I got out of my vehicle and was escorted to the service area; kept me informed about it was easy to schedule an appointment; I was greeted as soon as I got out of my vehicle and was escorted to the service area; kept me informed about the progress of the job More
Helpful Our salesman Steven was excellent. Very nice, helpful, and accommodating. I was able to contact him with ease and any questions I had he made sure we Our salesman Steven was excellent. Very nice, helpful, and accommodating. I was able to contact him with ease and any questions I had he made sure we're answered. More
New car purchase Excellent customer service when buying a car. Steven Arters was freindly, service oriented, spent the needed time with me, answered my questions, and Excellent customer service when buying a car. Steven Arters was freindly, service oriented, spent the needed time with me, answered my questions, and he worked with me to find the vehicle I wanted. I was also pleased with price of the vehicle I purchased (2016 XC60). More
Battery issue Kevin (?) in service scheduled and handled my warranty matter very professionally and with utmost courtesy, I don't like being slowed down by car iss Kevin (?) in service scheduled and handled my warranty matter very professionally and with utmost courtesy, I don't like being slowed down by car issues but purchasing a Volvo battery paid off because the nonperformance was swiftly resolved at no cost under the 2 year warranty. Thanks! More
New Volvo XC90 Great customer services, the salesman, Daniel Garza, was outstanding and answered all of our questions in details. Very professional and clean atmosph Great customer services, the salesman, Daniel Garza, was outstanding and answered all of our questions in details. Very professional and clean atmosphere. The experience was excellent. More
Great service! It was a great experience since booking the appointment. Mr. Stohner is a great employee that knows how to take care of the customer. I used a loaner It was a great experience since booking the appointment. Mr. Stohner is a great employee that knows how to take care of the customer. I used a loaner as well. I hope I can keep mi Volvo and when times come to replace it with another if the service continues like that. More
SCHEDULE OIL CHANGE STEVE WAS VERY HELPFUL HE EXPLAIN EVERYTHING THAT WAS DONE TO THE CAR ABOUT THE OIL CHANGE AND SOFTWARE UPDATE AND EVEN OFFERED A LOANER STEVE WAS VERY HELPFUL HE EXPLAIN EVERYTHING THAT WAS DONE TO THE CAR ABOUT THE OIL CHANGE AND SOFTWARE UPDATE AND EVEN OFFERED A LOANER More
New Car Purchase Miguel Hernandez was very knowledgeable and helpful in making sure I was completely happy with my new vehicle. He kept me informed and even came in on Miguel Hernandez was very knowledgeable and helpful in making sure I was completely happy with my new vehicle. He kept me informed and even came in on New Years day to process my XC90 and make sure I got it to start 2016. His customer service was top rate and I plan on purchasing another vehicle from this dealership in another year and a half. So I will be giving Miguel a call then. Highly recommend you purchase a vehicle through this dealership, more specifically, ask for Miguel! More