Volvo Cars San Antonio

Great customer service I was needing a new remote key made for my. 2009 Volvo I was greeted by Kenny Bissett he was very curtious and ordered my remote in doing so he asked I was needing a new remote key made for my. 2009 Volvo I was greeted by Kenny Bissett he was very curtious and ordered my remote in doing so he asked if anything else was needed as in other services which was oil change I said no not at this time. I want to thank him for taking that extra minute to ask me that. I know for future services I know I will be taken good care of in what ever my Volvo needs. Thank you. More

Excellent Customer Satisfaction Rico Villareal demonstrated genuine customer focus and concern as he addressed my need for a safe vehicle. He was/is professional in every aspect of t Rico Villareal demonstrated genuine customer focus and concern as he addressed my need for a safe vehicle. He was/is professional in every aspect of this sale. He is well versed in the safety features of the pre-owned, certified, formerly leased 2015 Volvo S60 sedan. Provided a brief tutorial for the test drive I made an appointment for and a more in depth tutorial when I came to drive the newly purchased car off the lot. He walked me through the settings and illustrated the various features. I still will be studying the owners manual for greater familiarity with the high tech car. I am pleased with my purchase and will highly recommend Rico and Principle Volvo dealership to family and friends. Thanks ever so much!! More

Great Experience I recently visited Principle Auto to look at a vehicle they were advertising online. I knew as soon as arriving this was going to one of the better d I recently visited Principle Auto to look at a vehicle they were advertising online. I knew as soon as arriving this was going to one of the better dealerships around. The staff waited patiently to let me look around the lot without suffocating me out the gate. Once I found my vehicle and approached the showroom, I was greeted by David Mora. David was very professional and was more than happy to work with my request. He was so efficient and personable, it felt more like I was just picking up my vehicle rather than making a purchase. The rest of the staff was just as great and had the keys in my hand and out the door in record time. I was also impressed when I received a follow up call a week later just to see how I was enjoying my new truck and if I had any issues I wanted to bring up. This was a great experience and I would highly recommend this dealership to anyone interested in shopping for a vehicle. Great job David and Principle Auto! More

Professional, efficient, friendly Staff were friendly and welcoming. They Frequnetly and clearly communicated and gave feedback on the work being done. They listened well to my concern Staff were friendly and welcoming. They Frequnetly and clearly communicated and gave feedback on the work being done. They listened well to my concerns for the car. Called and kept us informed. Fast, clean, professional service! More

Pleasant experience I have been a Volvo owner for 10 years and all personnel at our San Antonio Volvo dealership have been friendly and helpful. We most recently trade I have been a Volvo owner for 10 years and all personnel at our San Antonio Volvo dealership have been friendly and helpful. We most recently traded our S-80 and our salesman Billy Havlic was especially helpful, making the purchase of our new XC60 a painless process. Thanks More

Painless and fast, with helpful, friendly attitude I had a real problem crop up on my XC60. The inside blower motor would not turn off which would run the battery down leaving me stranded. I called t I had a real problem crop up on my XC60. The inside blower motor would not turn off which would run the battery down leaving me stranded. I called the service center and Jim insisted I come in immediately to handle the problem and even furnished a loaner while the dealer located and fixed the problem, while keeping me informed of the progress on my car. GREAT SERVICE! More

Service My car is 7 years old and I only take it to Volvo SA for service. Everyone was nice and I was in an out quickly. I'm always able to get an available My car is 7 years old and I only take it to Volvo SA for service. Everyone was nice and I was in an out quickly. I'm always able to get an available appointment with a loaner car within and I never have to wait many days for that availability. More

A very rewarding experience. I appreciate Volvo of San Antonio because they are always friendly, informative, and considerate of my time. My Volvo S-80 is 12 years old and over th I appreciate Volvo of San Antonio because they are always friendly, informative, and considerate of my time. My Volvo S-80 is 12 years old and over the years every Volvo dealership (from Germany to Killeen back to Germany to Nashville to Huntsville and now San Antonio) has done a phenomenal job with the maintenance and service of the vehicle. Yet, know one has treated me as well as Volvo of San Antonio has. The customer service at all of these dealerships has been attentive but San Antonio is more genuine with their interaction. Whether I drop my vehicle off or weight in the lobby, no less than 4 people will come up to me, shake my hand and thank me for my service to my country. This happens at every single visit. The support of this organization means a lot to me. Steve takes care of me most of the time and I like his attention to detail. The S-80 has reached the 200K mark and is still running smoothly. Thank you Volvo of San Antonio for taking care of me and my "Volvina"?????? More

Wonderful service I would recommend this dealership to anyone who values high-quality customer service! I was in town from Houston and my check engine light came on. I I would recommend this dealership to anyone who values high-quality customer service! I was in town from Houston and my check engine light came on. I called into the service department and they told me to bring it by. I got my maintenance done on the car and the sensor was fixed. I was in and out of the dealership within an hour. Amazing! Thank you for making my drive safe. More

Service experience Customer service was great, this is my 2nd time that I have taken my car to this location and my service rep is very knowledgeable and responsive to m Customer service was great, this is my 2nd time that I have taken my car to this location and my service rep is very knowledgeable and responsive to my questions. More