Volvo Cars San Antonio
San Antonio, TX
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Excellent service My service rep Jim was very knowledgeable and efficient. He called as promised and since the work extended in another day procured me a loaner. My service rep Jim was very knowledgeable and efficient. He called as promised and since the work extended in another day procured me a loaner. More
Great experience in the service center. Service center was very friendly. The waiting area and bathrooms were very clean. Brian, in service, was great to work with. He explained everythin Service center was very friendly. The waiting area and bathrooms were very clean. Brian, in service, was great to work with. He explained everything to me. More
Superior service Best Volvo service we have experienced in the last 7 years we owned our Volvo - and that spans 5 separate dealerships in 5 different states. The enti Best Volvo service we have experienced in the last 7 years we owned our Volvo - and that spans 5 separate dealerships in 5 different states. The entire service staff was professional, efficient, and absolutely helpful. Service on the car was top notch. Highly Recommend this dealership. More
EXCELLENT EXPERIENCE Simply the best dealership in SA. I am very satisfied with this dealership. Daniel Garza is one of the best salesman! Service department are always th Simply the best dealership in SA. I am very satisfied with this dealership. Daniel Garza is one of the best salesman! Service department are always there when you need them. Cannot be happier to have already bought three vehicles from Principal Volvo of San Antonio. More
car purchase The staff was extremely friendly. Daniel answered all my questions and was thorough in showing me the features of the car. Very satisfied with this The staff was extremely friendly. Daniel answered all my questions and was thorough in showing me the features of the car. Very satisfied with this dealership. More
XC-60 in for 45,000 service. While the scheduled maintenance was performed with your usual efficiency, I did bring up a concern about what I thought was"road noise". After a check While the scheduled maintenance was performed with your usual efficiency, I did bring up a concern about what I thought was"road noise". After a check I was told I needed new rear brakes (agreed to and paid for under"normal wear and tear" even though still under warranty) and that my tires were cupped and I needed new tires. The quoted price was far more than I was willing to pay so I purchased tires elsewhere. The "road noise" has not stopped. I am not experiencing pull in either direction and the steering wheel remains stable when I hit the brakes. I am not sure whoever did the check on this issue was in the ball that day. I have since voiced the same complaint and will bring the XC-60 back in. Hopefully to have this resolved. Our last three car purchases have been Volvos and we have been please with the product and the service to this point. It is my sincere hope that I am not being put off until the warranty expires. More
Good Experience We were met at our car and escorted inside. Everyone was pleasant, helpful and efficient. We were loaned a new xc60 very similar to our car. Work was We were met at our car and escorted inside. Everyone was pleasant, helpful and efficient. We were loaned a new xc60 very similar to our car. Work was done when we expected and our car, freshly washed, drove like new. More
SCHEDULED SERVICE Kevin ,Anthony were exceptional in helping me resolve a small issue. It's always a pleasent experience visiting with all of your employees. Special Kevin ,Anthony were exceptional in helping me resolve a small issue. It's always a pleasent experience visiting with all of your employees. Special thanks to Anthony for his time and effort. Special thanks to Kevin for the breakfast pastrie and coffee. Over all, a truly EXCEPTIONAL experience. (by the way, I truly like the car too). More
Repair leak from sum roof and windshields. Antony Service manager continues to provide high quality customer service.. Volve repaired windshield, sun roof and drivers car seat. I I definite Antony Service manager continues to provide high quality customer service.. Volve repaired windshield, sun roof and drivers car seat. I I definitely recommend Volve because they believe in providing good quality customer service. More
Great sales people! My wife and I's experience was exceptional! Ben Yancelson and Peter Schalk were absolutely amazing, full of information, super friendly, and most im My wife and I's experience was exceptional! Ben Yancelson and Peter Schalk were absolutely amazing, full of information, super friendly, and most importantly they were extremely patient with us. To be honest we love Volvo but it was how we were treated as a customer that sold us on the car. More