Volvo Cars San Antonio

service Service department was helpful in getting everything coordinated. The price is a bit high but overall experience was good. Management came out to assi Service department was helpful in getting everything coordinated. The price is a bit high but overall experience was good. Management came out to assist with a problem and solved it right then and there More

Steve in service Every adviser is very thoughtful and attentive. Steve and Jim have always been very professional and easy to work with. However, I am skeptical ab Every adviser is very thoughtful and attentive. Steve and Jim have always been very professional and easy to work with. However, I am skeptical about the service technicians who perform the work. I had my car in 3 times several months ago because my low battery light kept coming on. This month I will take my car in twice to fix the auto lock and unlock door handles. It worked one day. All door handles were replaced. I was given a quote for new tires that was outrageous! Was able to get better tire for much better price with complementary tire rotations for life of tire. I have to pay $50 to Volvo before. When I bought the car in 2012 the finance person recommended tire protection because the car had run-flat tires. Funny- the technician and service guy said I didn't have that kind of tire. So now I will have to fight with you to get that tire protection refunded- what a fraud! More

Excellent Service Daniel Garza was an excellent salesman. He kept me informed at every step of the buying process. Daniel listened to everything I had to say and helped Daniel Garza was an excellent salesman. He kept me informed at every step of the buying process. Daniel listened to everything I had to say and helped me get the vehicle that I wanted. There were no pushy sales tactics or up selling. More

Best car buying experience! Our salesman, Danny was very patient and professional. Great job Danny! Great customer service in financing, service department and management. We are Our salesman, Danny was very patient and professional. Great job Danny! Great customer service in financing, service department and management. We are very happy with our purchase. Thank you! More

Unpleased with results I took in my Volvo on 2/16 due to a faulty no start and unusual noise. After being greeted I was told that the diagnostic test would be done to assess I took in my Volvo on 2/16 due to a faulty no start and unusual noise. After being greeted I was told that the diagnostic test would be done to assess and figure out the problem. After two hours I was told that the noise was coming from the compressor and may or may not be the cause of the problem. I was told that the tech would need more time to assess and I would have to pay again for another diagnostic test. The rep then showed me a list of other non related repairs to my car, maybe if the tech had focused on the no start issue primarily instead of looking at things like suspension and non related repairs maybe the tech could of found the root of the problem. I am very displeased with service I received and will not be going there again since the service team seemed to be concerned about fixing other non related repairs that I was already aware of just to charge me more. More

Unhappy customer I took time out of my busy schedule to have a couple of things addressed with my car. Unfortunately the main reason I took my car in was because the A I took time out of my busy schedule to have a couple of things addressed with my car. Unfortunately the main reason I took my car in was because the AM radio has very poor reception (a lot of static.) It was reported to me that they did not find any issues with it! I informed them it is an issue and asked they review it again. Second time I was told the same thing (no issues found). As soon as I drove away from the dealership the static began! And continues as I drive throughout the city. My opinion is that as a customer I am not making this up. It is a very expensive car to have such a poor AM radio connection; I do not feel like this was handled very professionally. I have owned many cars including other Volvo's and have never had this kind of issue with the AM radio. Most unhappy! More

In Under An Hour I brought the car in at nine to have a rear fog lamp replaced and the windshield wiper blades checked. Bryan Gonzalez greeted me when I arrived, expla I brought the car in at nine to have a rear fog lamp replaced and the windshield wiper blades checked. Bryan Gonzalez greeted me when I arrived, explained what would be done, had me sign the authorization, and gave me a bottle of water. I settled down to read. Bryan came to get me about 45 minutes later. We finished up our business, and I was on my way before ten. That's efficiency! More

Always exceptional. I drove another brand of luxury vehicle for 15 yearend changed because of the service department. Since switching to Volvo I have never been disappoi I drove another brand of luxury vehicle for 15 yearend changed because of the service department. Since switching to Volvo I have never been disappointed with the service or the vehicle. Both are consistently top quality! More

great serviice I came in for the yearly/20k maintenance. The experience was very nice. The associate who assisted me, Richard, was very professional and engaging. It I came in for the yearly/20k maintenance. The experience was very nice. The associate who assisted me, Richard, was very professional and engaging. It took a little longer than I thought ( the tires were balance/rotated) but the waiting area was comfortable and clean. Also, Richard made sure I left with a fresh orange from nearby farm :) More

Saturday Service Great work by everyone involved. Richard and everyone who worked on my vehicle did a great job to try to have it within the time they had told me my c Great work by everyone involved. Richard and everyone who worked on my vehicle did a great job to try to have it within the time they had told me my car would be ready. More