Volvo Cars San Antonio
San Antonio, TX
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Personalized service Kevin was wonderful in giving a very detailed service and options to problem resolutions. Was very satisfied with personal attentiveness and willingne Kevin was wonderful in giving a very detailed service and options to problem resolutions. Was very satisfied with personal attentiveness and willingness to help out. More
It doesnt get any better then Volvo!! Steve Stoner is my go to service guy at Volvo. He's professional, knowledgable, and fast! Better yet......he make the whole process easy, takes the st Steve Stoner is my go to service guy at Volvo. He's professional, knowledgable, and fast! Better yet......he make the whole process easy, takes the stress out of car repair and maintenance. The emenities are wonderful, I had to bring my 3 kids with me when I had my car serviced, not only do they have a super cute kids room but The t also have a charging station for your electonics and snacks....YES SNACKS!! for u and family.. Over all an amazing expiriance!!!! Love Principal Volvo!!! More
Excellent experience To some taking their car to service might be a burden, to me is just the opposite, the personal service, attention to detail and willingness to help m To some taking their car to service might be a burden, to me is just the opposite, the personal service, attention to detail and willingness to help makes me come back to my volvo dealership any time our cars need service. More
Confidence of purchasing a automobile at Volvo of San Antoni I was very happy with the whole experience with Volvo of San Antonio. The purchase of the car was made easy because of my salesman Karl Peterson. I was very happy with the whole experience with Volvo of San Antonio. The purchase of the car was made easy because of my salesman Karl Peterson. What really made me feel very comfortable was that the vehicle was serviced at Volvo of San Antonio.from beginning to the time I purchased the car Yesterday 2/27/2016 II went to Volvo to pick up a couple of its they had given me a IOU for. When I got there a gentleman came out to greet me (I believe his name was Phil) and took me to a area to to sit down. He offered me something to drink and then got the items installed in my car. They followed thru on their word and that was made me feel comfortable and made me feel confident I made the right choice. I recommend Volvo of San Antonio to anyone looking for a new or used vehicle. They take care of customers and stand by their word. More
Excellent Experience Very deserving of this rating because of great customer service in purchasing a new car. Sales representative always made sure everything was up to pa Very deserving of this rating because of great customer service in purchasing a new car. Sales representative always made sure everything was up to par with our requests, gave us reasonable offers to consider, and helpful with information about their vehicles. As well, the dealership environment was very friendly and made the whole experience of buying a car comfortable and enjoyable. Overall, I would recommend this dealership to those who trying to buy a new/used cars. More
great service Had my Volvo serviced when my "check engine" light turned on. Kevin took care of getting me into a loaner car while my car was in the shop. My car was Had my Volvo serviced when my "check engine" light turned on. Kevin took care of getting me into a loaner car while my car was in the shop. My car was ready within the same day. They always have great customer service every time! More
Prompt, friendly service Steve, the service writer, was able to give me an immediate appointment for routine service plus a loaner vehicle. Service was completed within the ti Steve, the service writer, was able to give me an immediate appointment for routine service plus a loaner vehicle. Service was completed within the time promised. Check-out was quick and efficient. Overall, it was a very successful experience. More
Purchased a Volvo w/David Mora & he's a AWESOME person David Mora was wonderful person to work with. He's very professional and very patient w/my husband & I. I'd refer him to anyone! My husband & I David Mora was wonderful person to work with. He's very professional and very patient w/my husband & I. I'd refer him to anyone! My husband & I started looking about 3 weeks ago on-line and in person. We were just trying to find the Volvo with the features and color that we liked. David worked with us until we found exactly what fit us! Thru this entire process, Mr. Mora was always patient, respectful and a very NICE person to deal with. He NEVER was pushy thru this entire process. We can't say the same about the sales person at Roger Beasley in Austin, Linda Lilley. Linda was more worried about her commission than anything else. She never offered for us to test drive the vehicle. She never offered us anything to drink like water, coffee, etc. She SOLD the vehicle that we had put a Down Payment on. She was NOT personable at ALL! More
Great Service, Friendly Staff. Kudos to Volvo of San Antonio, Service Department. Last Friday, I visited for routine maintenance on my 2016 Volvo XC 90. Needed to reset the Main Kudos to Volvo of San Antonio, Service Department. Last Friday, I visited for routine maintenance on my 2016 Volvo XC 90. Needed to reset the Maintenance Due sensor, as it was incorrectly requesting Maintenance at less than 6000 miles(due every 10000 miles). Worked with Kevin(Service Advisor) who recorded all of the issues that I was experiencing, and provided a loaner of an 2016 XC 90, to accommodate me while the vehicle was in for the Service. I was extremely pleased by the courtesies extended to me by Kevin, and the staff of this Service Department. The staff there is always friendly, and go out of their way to greet me, and make me feel comfortable . I have worked with Steve(Service Advisor) before, and he is always available to answer and resolve any issues that may present itself. Mr Anthony Beraga, Service Manager, never fails to seek me out whenever I am in the Department, to answer any issues that needs resolving. Issac, The Technology Genius (Yes!, this is a real title), was very helpful, in explaining the Apple Car Play, how it is activated, and its various functions. There were a few scratches that appeared on the Sensus screen, that I was uncomfortable with, and he was able to provide a screen saver, free of charge, and installed it as well. Now the scratches are no longer visible, and the touch appears to be more sensitive as well. All in all, I am satisfied with the Service provided by the Volvo of San Antonio, Service department, and the quality of work provided by the Staff there. Looking forward to many happy years of Service. More
Great Service Department While everyone in the service department is helpful, I do particularly enjoy the service help of Richard W. He is kind, thoughtful, and very knowledga While everyone in the service department is helpful, I do particularly enjoy the service help of Richard W. He is kind, thoughtful, and very knowledgable. More