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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
4.9
240 Reviews
Call Dealership (585) 473-8530
View Awards

1500 University Ave

Rochester, NY

14610

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Showing 240 reviews

August 06, 2023

Ver convenient scheduling. The service was done qiuickly and well done. The car looked great when I picked it up. More

by JNUGENT127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Aug 08, 2023 -

Volvo Cars Rochester responded

We're glad to know you found our scheduling convenient and the service efficient at Volvo Cars Rochester. Thanks for trusting us with your car, we hope to see you again!

August 05, 2023

Everything went smoothly. The people who worked to sell me this car were all very effective in their roles. More

by ANLONDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Aug 07, 2023 -

Volvo Cars Rochester responded

We're glad to know your car buying experience at Volvo Cars Rochester went smoothly! Our team works hard to ensure a seamless process. Thanks for the positive feedback and enjoy your new ride!

August 05, 2023

Great Service as always despite the showroom being under renovation Car is running beautifully, smooth and quiet!!! More

by KALISTARA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul (I think)
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Aug 08, 2023 -

Volvo Cars Rochester responded

We're glad to know you had a great service experience at Volvo Cars Rochester, even with our showroom under renovation. It's wonderful that your car is running smoothly and quietly! Thanks for the review!

August 05, 2023

I have been a customer here for many years and am pleased with the quality of the service provided. More

by THOPKINS42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Aug 08, 2023 -

Volvo Cars Rochester responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Volvo Cars Rochester team can do to help you, please don’t hesitate to ask! We wish you safe travels until next time.

August 02, 2023

Great customer service. My car is ready when promised! The service team rocks and answers all my questions! More

by Volvo ❤️
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, John (courtesy car driver)
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Aug 02, 2023 -

Volvo Cars Rochester responded

We're delighted to know that our service team at Volvo Cars Rochester has been able to meet your expectations and answer all of your questions! Thanks for the positive feedback, we appreciate it. Safe travels in your Volvo!

July 31, 2023

Always exceptional service! Jim and Paul are the best! …and Chris, what a nice guy and so meticulous in his cleaning/washing of my car!! Many thanks👍👍👍😊 More

by LLOCASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Jim, Chris and a new young woman on the left near the coffee
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Jul 31, 2023 -

Volvo Cars Rochester responded

We're delighted to know that Jim, Paul and Chris provided you with exceptional service at Volvo Cars Rochester! We appreciate your kind words and look forward to serving you again. Safe travels in your freshly cleaned car!

July 30, 2023

Alexandria (Andrea! ) was friendly and helpful in answering my questions and showing me the features on the car More

by POOCHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
Report | Print
Jul 31, 2023 -

Volvo Cars Rochester responded

We're glad to know that you found our team member helpful and friendly during your visit at Volvo Cars Rochester. We appreciate the positive feedback!

July 29, 2023

Excellent people in the service department. Very helpful, knowledgeable and professional. I drive 2 hours to get my Volvo serviced. More

by WENG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Nick
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Jul 31, 2023 -

Volvo Cars Rochester responded

We appreciate you making the drive to have your Volvo serviced with us at Volvo Cars Rochester! It's great to know our service department team was able to assist you effectively. Safe travels and see you next time!

July 28, 2023

As always, the service I received on my Volvo XC40 from Jim Zicari was excellent. More

by ERIC.FREDERICKSEN
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
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Jul 31, 2023 -

Volvo Cars Rochester responded

We are so glad that you always receive excellent customer service from our team. Thank you for choosing Volvo Cars Rochester and we look forward to working with you again in the future.

July 26, 2023

Always helpful to answer questions when I don’t know how to do something with my vehicle. More

by EFAR134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Jul 27, 2023 -

Volvo Cars Rochester responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! We’re glad that we were able to help you. Thank you again from all of us at Volvo Cars Rochester!

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