Volvo Cars Princeton - Service Center
Lawrenceville, NJ
631 Reviews of Volvo Cars Princeton - Service Center
Never had a happy service experience at this dealer. They have my name wrong and I just got a Carfax report that was not my car. Their sister dealership, Edison, was spiteful and devious. Would have They have my name wrong and I just got a Carfax report that was not my car. Their sister dealership, Edison, was spiteful and devious. Would have given negative stars but system doesn't allow me. David Long mocked me!! and complained that I was costing his dealership money even though they ignored a tsb that should have prevented the sale in the first place. More
Emerson was great, and the man who helped me with the loaner (I can't remember his name) was just the sweetest. He came outside and made sure I knew how to work the loaner car. I got more attention pic loaner (I can't remember his name) was just the sweetest. He came outside and made sure I knew how to work the loaner car. I got more attention picking up the loaner, than I did when I bought my car. The service department is amazing! More
The inside service representatives are always a pleasure. I was a little disappointed this time because the technician left a piece unattached on the inside of the car and it was difficult to put back. Small I was a little disappointed this time because the technician left a piece unattached on the inside of the car and it was difficult to put back. Small detail, but it was frustrating. More
John in the Service Department took care of me immediately making sure I was given a ride home within minutes of my arrival at the dealership. Likewise, John assured me that he could get my car f immediately making sure I was given a ride home within minutes of my arrival at the dealership. Likewise, John assured me that he could get my car finished in time for my next appointment. I was picked up at my home by a very jovial, Reuben, and returned to Volvo where I drove away in my very newly washed Volvo. More
VERY easy process. Efficient, friendly and even got a car wash! Tried booking service at another dealership.. been 4 weeks and they still haven't called back! car wash! Tried booking service at another dealership.. been 4 weeks and they still haven't called back! More
Very attentive service by all in the department. Emerson was very helpful and handled my request promptly for the specific service we need for the car. was very helpful and handled my request promptly for the specific service we need for the car. More
Everybody’s attentive and willing to help especially Mr. Emerson Cambara. Hope they stay like that. So far I’m satisfied with the service department. Job well done. Excellent !!! Emerson Cambara. Hope they stay like that. So far I’m satisfied with the service department. Job well done. Excellent !!! More