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Volvo Cars Princeton - Service Center

Lawrenceville, NJ

4.7
631 Reviews

631 Reviews of Volvo Cars Princeton - Service Center

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March 03, 2021

Volvo of Princeton never disappoints me. Quick friendly service as always. We have had 2 occasions to use Volvo of Boston & Volvo of Sudbury and were not satisfied with the service. More

by JOHNDSIMON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Battaglia, Michael Sperling, Briana Small, Mike Sperling, Rich Cioffir, Edward Panebianco
Mar 04, 2021 -

Volvo Cars Princeton responded

John, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Princeton, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2021

Great comprehensive service from drop off, picking up of the loaner and then picking up the finished vehicle. The service group was very courteous and helpful. More

by Rodney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Volvo Cars Princeton responded

Thank you for sharing your thoughts about your experience with Volvo Cars Princeton, Rodey. We appreciate your business and hope to see you again soon!

February 24, 2021

They were able to get the car in to determine a problem prior to a 1600 mile trip. I very much appreciate the prompt service. More

by kurtc0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Feb 24, 2021 -

Volvo Cars Princeton responded

Kurt, Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Volvo Cars Princeton. Please don't hesitate to reach out if you need anything else.

February 17, 2021

I worked with John in service. Very friendly and prompt with responses. Explained service and pricing. He is an outstanding member of your team. Thank you. More

by JSCHWAB280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Volvo Cars Princeton responded

Hello there! We are very happy to hear that John provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 16, 2021

Great customer service, my service consultant, Shannon, was very thorough and friendly. Robert made sure my loaner car was ready and explained all the car's functions. More

by GSP 938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Ratkay
Feb 16, 2021 -

Volvo Cars Princeton responded

It's great to hear that Shannon and Robert were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Volvo Cars Princeton!

February 16, 2021

I called for a service appointment shortly before a long trip. They were able to accommodate me in time, and the experience was first rate. More

by MS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emerson Cambara
Feb 16, 2021 -

Volvo Cars Princeton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 16, 2021

I came for a recall and required work. My service guy said I was not do yet and reset it. I was there for 5 minutes. Everyone was nice and pleasant to deal with. More

by leslieterhune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Volvo Cars Princeton responded

Leslie, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great and quick experience!

February 13, 2021

they told me all details about repairs. gave extra service like old change as discount. very good service. they are courteous and professional. a great experience More

by RBXU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Volvo Cars Princeton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 12, 2021

Always a great experience. John took great care of me and the job was done much more quickly than he estimated. Confidence in these guys runs high More

by drewnuland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Feb 13, 2021 -

Volvo Cars Princeton responded

Thank you for choosing Volvo Cars Princeton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2021

Timely appointments, courteous team members, comfortable waiting area, and ontime completion of service. Pleasant environment for working while waiting for completion of service visit. Transportation availa More

by Michael122S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Pare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Feb 10, 2021 -

Volvo Cars Princeton responded

Michael, Thanks for sharing your thoughts about your experience working with Marc, Shannon, and our team here with Volvo Cars Princeton. We appreciate your business and hope to see you again soon!

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